Importance of Quality in Business Operations

As they always quote, "Better products equal happier customers and higher revenue." This tells us the significance of quality management to the business operations and its effects on the overall financial performance of a certain business. Being in a digital and modern era where anything and everything could be promoted and exposed to the world in a matter of seconds, the kind of products and services that a company offers to the market will determine its success and prosperity. Further, recognizing quality as a vital factor for business operations can possibly identify the business' reliability, durability, and performance, as well as help to distinguish them from other compet