Assessment Of The Integrative Roles Of The ERP Systems: A Case Study Of Al-Burhan Group In Iraq (Dissertation Sample)

ASSESSMENT OF THE INTEGRATIVE ROLES OF THE ERP SYSTEMS: A CASE STUDY OF AL-BURHAN GROUP IN IRAQ
Student’s name
Course
Professor’s name
Institution
Location
Date
Abstract
The dissertation assesses the integrative roles played by the ERP system in the engineering and building industry, especially the Al-Burhan Group based in Iraq. The organization was selected because it boasts of a successful organizational performance; hence the need to find out the effectiveness regarding integrating the ERP structure. The research entails a purely descriptive perspective, which has utilized qualitative methods in conducting the study. The information from the respondents was collected via interviews that were carried out in the organization from a sample that was representative of the departments, 15 managers from selective departments. The findings were then analysed by the help of the NVivo software, which analyses qualitative data only. The study used purposive sampling, which targeted on the managers to ensure that the relevant information is attained. The findings from the respondents show that the ERP system at the Al-Burhan Group is well implemented and the employees use it as needed. It was evidenced that the ERP software is effectively used in the organization across the departments. Additionally, the Al-Burhan group has initiatives that often assess the running of the ERP system. Moreover, it was realized that there are more men ERP operators than women, a situation that can have an impact on the decisions; when there is a diverse presentation of both genders, there is a wider perception of looking at things and this will foster result achievements. The researcher identified organizational change, resistance to change, inadequate resources such as finances and time coupled with a lack of measurable objectives as the core challenges that hinder ERP implementation and function. In this regard, the researcher recommended that the Al-Burhan Group should employ more work as ERP operators to boost decisions and ensure exertion of efforts to use the system effectively to avoid manual work.
Acknowledgement
I find no proper to describe and convey my innermost respect and gratitude for my advisor (insert name). He/she has helped me throughout my entire period of writing this dissertation from scratch. I am thankful and pray to be and pledge to always work with your noble thoughts.
The results delved into in this dissertation would not have been yielded were it not for the support of the Al-Burhan Group management who gave me a go ahead to interview the ERP system managers. I am glad for the support and I am pleased for letting me conduct my research in your organization.
Finally, I thank all that contributed either in monetary, spiritually or physically towards the accomplishment of the work.
You are all an inspiration. Thank you!

Declaration
I stand to affirm that this work was completed through my efforts from the time of inception until the final work. It has never been given wholly or in part to anyone for attainment of the master’s, PhD or degree in any college or university.

Table of Contents
 TOC \o "1-3" \h \z \u  HYPERLINK \l "_Toc464813597" Abstract  PAGEREF _Toc464813597 \h
ii
 HYPERLINK \l "_Toc464813598" Acknowledgement  PAGEREF _Toc464813598 \h
iii
 HYPERLINK \l "_Toc464813599" Declaration  PAGEREF _Toc464813599 \h
iv
 HYPERLINK \l "_Toc464813600" Figures  PAGEREF _Toc464813600 \h
viii
 HYPERLINK \l "_Toc464813601" Tables  PAGEREF _Toc464813601 \h
viii
 HYPERLINK \l "_Toc464813602" Chapter 1  PAGEREF _Toc464813602 \h
1
 HYPERLINK \l "_Toc464813603" 1.0 Introduction  PAGEREF _Toc464813603 \h
1
 HYPERLINK \l "_Toc464813604" 1.1 Chapter overview  PAGEREF _Toc464813604 \h
1
 HYPERLINK \l "_Toc464813605" 1.2 Study background  PAGEREF _Toc464813605 \h
1
 HYPERLINK \l "_Toc464813606" 1.3 Problem statement  PAGEREF _Toc464813606 \h
4
 HYPERLINK \l "_Toc464813607" 1.4 Aim  PAGEREF _Toc464813607 \h
5
 HYPERLINK \l "_Toc464813608" 1.5 Research Purpose  PAGEREF _Toc464813608 \h
5
 HYPERLINK \l "_Toc464813609" 1.6 Research objectives  PAGEREF _Toc464813609 \h
6
 HYPERLINK \l "_Toc464813610" 1.7 Research questions  PAGEREF _Toc464813610 \h
7
 HYPERLINK \l "_Toc464813611" 1.8 Study’s scope  PAGEREF _Toc464813611 \h
7
 HYPERLINK \l "_Toc464813612" 1.9 Significance of the study  PAGEREF _Toc464813612 \h
7
 HYPERLINK \l "_Toc464813613" 1.10 Conclusion  PAGEREF _Toc464813613 \h
8
 HYPERLINK \l "_Toc464813614" Chapter 2  PAGEREF _Toc464813614 \h
9
 HYPERLINK \l "_Toc464813615" 2.0 Reviewing the literature  PAGEREF _Toc464813615 \h
9
 HYPERLINK \l "_Toc464813616" 2.1 Chapter overview  PAGEREF _Toc464813616 \h
9
 HYPERLINK \l "_Toc464813617" 2.2 ERP Systems in Context  PAGEREF _Toc464813617 \h
10
 HYPERLINK \l "_Toc464813618" 2.3 Meaning of ERP  PAGEREF _Toc464813618 \h
12
 HYPERLINK \l "_Toc464813619" 2.4 ERP systems and the construction industry  PAGEREF _Toc464813619 \h
13
 HYPERLINK \l "_Toc464813620" 2.5 ERP system integration in the construction company  PAGEREF _Toc464813620 \h
15
 HYPERLINK \l "_Toc464813621" 2.6 Applicable modules suiting the engineering and building firms  PAGEREF _Toc464813621 \h
16
 HYPERLINK \l "_Toc464813622" 2.6.1 Management of project costs  PAGEREF _Toc464813622 \h
16
 HYPERLINK \l "_Toc464813623" 2.6.2 Contract management in projects  PAGEREF _Toc464813623 \h
17
 HYPERLINK \l "_Toc464813624" 2.6.3 Resources management  PAGEREF _Toc464813624 \h
17
 HYPERLINK \l "_Toc464813625" 2.6.4 Project partnership  PAGEREF _Toc464813625 \h
18
 HYPERLINK \l "_Toc464813626" 2.6.5 Data management  PAGEREF _Toc464813626 \h
18
 HYPERLINK \l "_Toc464813627" 2.7 Merits and demerits of ERP  PAGEREF _Toc464813627 \h
18
 HYPERLINK \l "_Toc464813628" 2.8 The structure of integrated ERP system  PAGEREF _Toc464813628 \h
21
 HYPERLINK \l "_Toc464813629" 2.9 Theories of ERP integration  PAGEREF _Toc464813629 \h
22
 HYPERLINK \l "_Toc464813630" 2.10 Theoretical ERP success models  PAGEREF _Toc464813630 \h
23
 HYPERLINK \l "_Toc464813631" 2.10.1 Structure of the model  PAGEREF _Toc464813631 \h
23
 HYPERLINK \l "_Toc464813632" 2.10.2 Success factors  PAGEREF _Toc464813632 \h
24
 HYPERLINK \l "_Toc464813633" 2.10.3 Success indicators  PAGEREF _Toc464813633 \h
27
 HYPERLINK \l "_Toc464813634" 2.11 Problems Encountered when Implementing ERP in Engineering and Construction Companies  PAGEREF _Toc464813634 \h
28
 HYPERLINK \l "_Toc464813635" 2.12 Conclusion  PAGEREF _Toc464813635 \h
29
 HYPERLINK \l "_Toc464813636" Chapter 3  PAGEREF _Toc464813636 \h
31
 HYPERLINK \l "_Toc464813637" 3.0 Methodology  PAGEREF _Toc464813637 \h
31
 HYPERLINK \l "_Toc464813638" 3.1 Overview  PAGEREF _Toc464813638 \h
31
 HYPERLINK \l "_Toc464813639" 3.2 Research design  PAGEREF _Toc464813639 \h
31
 HYPERLINK \l "_Toc464813640" 3.3 Research approach  PAGEREF _Toc464813640 \h
32
 HYPERLINK \l "_Toc464813641" 3.4 Study area  PAGEREF _Toc464813641 \h
33
 HYPERLINK \l "_Toc464813642" 3.5 Target populace  PAGEREF _Toc464813642 \h
33
 HYPERLINK \l "_Toc464813643" 3.5.1 Inclusion technique  PAGEREF _Toc464813643 \h
33
 HYPERLINK \l "_Toc464813644" 3.5.2 Exclusion technique  PAGEREF _Toc464813644 \h
34
 HYPERLINK \l "_Toc464813645" 3.6 Sampling techniques  PAGEREF _Toc464813645 \h
34
 HYPERLINK \l "_Toc464813646" 3.7 Research instrumentation  PAGEREF _Toc464813646 \h
35
 HYPERLINK \l "_Toc464813647" 3.8 Validity and reliability  PAGEREF _Toc464813647 \h
37
 HYPERLINK \l "_Toc464813648" 3.8.1 Validity  PAGEREF _Toc464813648 \h
37
 HYPERLINK \l "_Toc464813649" 3.8.2 Reliability  PAGEREF _Toc464813649 \h
38
 HYPERLINK \l "_Toc464813650" 3.9 Data collection techniques  PAGEREF _Toc464813650 \h
38
 HYPERLINK \l "_Toc464813651" 3.10 Data analysis techniques  PAGEREF _Toc464813651 \h
39
 HYPERLINK \l "_Toc464813652" 3.11 Ethical considerations  PAGEREF _Toc464813652 \h
40
 HYPERLINK \l "_Toc464813653" 3.12 Conclusion  PAGEREF _Toc464813653 \h
41
 HYPERLINK \l "_Toc464813654" Chapter 4  PAGEREF _Toc464813654 \h
43
 HYPERLINK \l "_Toc464813655" 4.0 Findings  PAGEREF _Toc464813655 \h
43
 HYPERLINK \l "_Toc464813656" 4.1 Introduction  PAGEREF _Toc464813656 \h
43
 HYPERLINK \l "_Toc464813657" 4.2 Respondent’s Gender  PAGEREF _Toc464813657 \h
44
 HYPERLINK \l "_Toc464813658" 4.3 Level of education  PAGEREF _Toc464813658 \h
45
 HYPERLINK \l "_Toc464813659" 4.4 Period of employment at the Al-Burhan Group  PAGEREF _Toc464813659 \h
47
 HYPERLINK \l "_Toc464813660" 4.5 ERP package utilized by the Al-Burhan Group  PAGEREF _Toc464813660 \h
48
 HYPERLINK \l "_Toc464813661" 4.6 Department of operation  PAGEREF _Toc464813661 \h
49
 HYPERLINK \l "_Toc464813662" 4.7 Respondents’ position in the organization  PAGEREF _Toc464813662 \h
51
 HYPERLINK \l "_Toc464813663" 4.8 Period of ERP implementation and period of stay  PAGEREF _Toc464813663 \h
51
 HYPERLINK \l "_Toc464813664" 4.9 How often respondents use the ERP software?  PAGEREF _Toc464813664 \h
53
 HYPERLINK \l "_Toc464813665" 4.10 Qualities associated to the ERP system at the Al-Burhan Group  PAGEREF _Toc464813665 \h
53
 HYPERLINK \l "_Toc464813666" 4.11 Impact of the ERP system  PAGEREF _Toc464813666 \h
55
 HYPERLINK \l "_...