Assessment Of The Integrative Roles Of The ERP Systems: A Case Study Of Al-Burhan Group In Iraq (Dissertation Sample)
ASSESSMENT OF THE INTEGRATIVE ROLES OF THE ERP SYSTEMS: A CASE STUDY OF AL-BURHAN GROUP IN IRAQsource..
ASSESSMENT OF THE INTEGRATIVE ROLES OF THE ERP SYSTEMS: A CASE STUDY OF AL-BURHAN GROUP IN IRAQ
The dissertation assesses the integrative roles played by the ERP system in the engineering and building industry, especially the Al-Burhan Group based in Iraq. The organization was selected because it boasts of a successful organizational performance; hence the need to find out the effectiveness regarding integrating the ERP structure. The research entails a purely descriptive perspective, which has utilized qualitative methods in conducting the study. The information from the respondents was collected via interviews that were carried out in the organization from a sample that was representative of the departments, 15 managers from selective departments. The findings were then analysed by the help of the NVivo software, which analyses qualitative data only. The study used purposive sampling, which targeted on the managers to ensure that the relevant information is attained. The findings from the respondents show that the ERP system at the Al-Burhan Group is well implemented and the employees use it as needed. It was evidenced that the ERP software is effectively used in the organization across the departments. Additionally, the Al-Burhan group has initiatives that often assess the running of the ERP system. Moreover, it was realized that there are more men ERP operators than women, a situation that can have an impact on the decisions; when there is a diverse presentation of both genders, there is a wider perception of looking at things and this will foster result achievements. The researcher identified organizational change, resistance to change, inadequate resources such as finances and time coupled with a lack of measurable objectives as the core challenges that hinder ERP implementation and function. In this regard, the researcher recommended that the Al-Burhan Group should employ more work as ERP operators to boost decisions and ensure exertion of efforts to use the system effectively to avoid manual work.
I find no proper to describe and convey my innermost respect and gratitude for my advisor (insert name). He/she has helped me throughout my entire period of writing this dissertation from scratch. I am thankful and pray to be and pledge to always work with your noble thoughts.
The results delved into in this dissertation would not have been yielded were it not for the support of the Al-Burhan Group management who gave me a go ahead to interview the ERP system managers. I am glad for the support and I am pleased for letting me conduct my research in your organization.
Finally, I thank all that contributed either in monetary, spiritually or physically towards the accomplishment of the work.
You are all an inspiration. Thank you!
I stand to affirm that this work was completed through my efforts from the time of inception until the final work. It has never been given wholly or in part to anyone for attainment of the master’s, PhD or degree in any college or university.
Table of Contents
TOC \o "1-3" \h \z \u HYPERLINK \l "_Toc464813597" Abstract PAGEREF _Toc464813597 \h ii
HYPERLINK \l "_Toc464813598" Acknowledgement PAGEREF _Toc464813598 \h iii
HYPERLINK \l "_Toc464813599" Declaration PAGEREF _Toc464813599 \h iv
HYPERLINK \l "_Toc464813600" Figures PAGEREF _Toc464813600 \h viii
HYPERLINK \l "_Toc464813601" Tables PAGEREF _Toc464813601 \h viii
HYPERLINK \l "_Toc464813602" Chapter 1 PAGEREF _Toc464813602 \h 1
HYPERLINK \l "_Toc464813603" 1.0 Introduction PAGEREF _Toc464813603 \h 1
HYPERLINK \l "_Toc464813604" 1.1 Chapter overview PAGEREF _Toc464813604 \h 1
HYPERLINK \l "_Toc464813605" 1.2 Study background PAGEREF _Toc464813605 \h 1
HYPERLINK \l "_Toc464813606" 1.3 Problem statement PAGEREF _Toc464813606 \h 4
HYPERLINK \l "_Toc464813607" 1.4 Aim PAGEREF _Toc464813607 \h 5
HYPERLINK \l "_Toc464813608" 1.5 Research Purpose PAGEREF _Toc464813608 \h 5
HYPERLINK \l "_Toc464813609" 1.6 Research objectives PAGEREF _Toc464813609 \h 6
HYPERLINK \l "_Toc464813610" 1.7 Research questions PAGEREF _Toc464813610 \h 7
HYPERLINK \l "_Toc464813611" 1.8 Study’s scope PAGEREF _Toc464813611 \h 7
HYPERLINK \l "_Toc464813612" 1.9 Significance of the study PAGEREF _Toc464813612 \h 7
HYPERLINK \l "_Toc464813613" 1.10 Conclusion PAGEREF _Toc464813613 \h 8
HYPERLINK \l "_Toc464813614" Chapter 2 PAGEREF _Toc464813614 \h 9
HYPERLINK \l "_Toc464813615" 2.0 Reviewing the literature PAGEREF _Toc464813615 \h 9
HYPERLINK \l "_Toc464813616" 2.1 Chapter overview PAGEREF _Toc464813616 \h 9
HYPERLINK \l "_Toc464813617" 2.2 ERP Systems in Context PAGEREF _Toc464813617 \h 10
HYPERLINK \l "_Toc464813618" 2.3 Meaning of ERP PAGEREF _Toc464813618 \h 12
HYPERLINK \l "_Toc464813619" 2.4 ERP systems and the construction industry PAGEREF _Toc464813619 \h 13
HYPERLINK \l "_Toc464813620" 2.5 ERP system integration in the construction company PAGEREF _Toc464813620 \h 15
HYPERLINK \l "_Toc464813621" 2.6 Applicable modules suiting the engineering and building firms PAGEREF _Toc464813621 \h 16
HYPERLINK \l "_Toc464813622" 2.6.1 Management of project costs PAGEREF _Toc464813622 \h 16
HYPERLINK \l "_Toc464813623" 2.6.2 Contract management in projects PAGEREF _Toc464813623 \h 17
HYPERLINK \l "_Toc464813624" 2.6.3 Resources management PAGEREF _Toc464813624 \h 17
HYPERLINK \l "_Toc464813625" 2.6.4 Project partnership PAGEREF _Toc464813625 \h 18
HYPERLINK \l "_Toc464813626" 2.6.5 Data management PAGEREF _Toc464813626 \h 18
HYPERLINK \l "_Toc464813627" 2.7 Merits and demerits of ERP PAGEREF _Toc464813627 \h 18
HYPERLINK \l "_Toc464813628" 2.8 The structure of integrated ERP system PAGEREF _Toc464813628 \h 21
HYPERLINK \l "_Toc464813629" 2.9 Theories of ERP integration PAGEREF _Toc464813629 \h 22
HYPERLINK \l "_Toc464813630" 2.10 Theoretical ERP success models PAGEREF _Toc464813630 \h 23
HYPERLINK \l "_Toc464813631" 2.10.1 Structure of the model PAGEREF _Toc464813631 \h 23
HYPERLINK \l "_Toc464813632" 2.10.2 Success factors PAGEREF _Toc464813632 \h 24
HYPERLINK \l "_Toc464813633" 2.10.3 Success indicators PAGEREF _Toc464813633 \h 27
HYPERLINK \l "_Toc464813634" 2.11 Problems Encountered when Implementing ERP in Engineering and Construction Companies PAGEREF...
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