Management (Essay Sample)
An operational plan
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An Operation Plan for DeeTech Company
Abstract
An operational plan shows how an area of operation will work to achieve the goals and objectives of the company. An operational plan is extremely detail-oriented plan that clearly defines how a team or department contributes to reaching company goals. It outlines the daily tasks required in running the company. It makes sure that each manager and employee know their specific obligations, and how they should execute them within a given timeline.
An operational plan provides a clear picture of how the various departments in the company will contribute to the achievement of the company’s goals. It maps out the day-to –day tasks required to run the company and cover. CITATION Bri15 \l 1033 (Brittany, 2015)
Introduction
DeeTech Company is a medium size Information Technology Company offering cyber security services, internet services, graphic design services, cyber cafe services nad computer repair services. It was formed in 2015 by Dennis Andayi who is the Chief Executive Officer. It has 50 employees. The company is in the process of developing an operational plan that will help it to achieve its goals and objectives. There is need for the plan in order to fully exploit the current gap in the market and maximize profits which the company has not taken advantage of.
Our Vision
The company will be on stand, that caring, integrity, hard work, competence and innovation at all levels create success.
Our Mission
To provide quality services, in an environment that is safe, clean, and friendly for our employees and community.
Core Values
* Accuracy
* Discipline and customer oriented services
* Quality and timely decision making
ORGANIZATION AND MANAGEMENT PLAN
Organization structure
An organization structure is a system that outlines how certain activities are directed in order to achieve the goals of an organization. Those activities can include rules, roles and responsibilities. CITATION Wil20 \l 1033 (Kenton, 2020)
DeeTech Company will adopt a Top-Level Management, with the CEO heading the company. The management controls the management of goals and policies and the ultimate source of authority of the organization.
* Organization Chart
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Management Team
The management team comprises of the CEO, the accountant, ICT manager and marketing manager. The head of team is the general CEO. The Accountant is in-charge of accounts department. The ICT manager is responsible for production of the business products while the marketing manager ensures the company products are sold out. The transport manager ensures the products reach the customers in time. The business aims at the teams working together and with harmony.
Other personnel
Personnel not included in the management team includes, production staff, cleaners, guards, clerks, drivers, store men and casual workers who do the packing of the products for delivery.
The business will have a clearly defined personnel policy. This will ensure discipline and good welfare of staff. The staff performance will be evaluated at the end of every year and reward outstanding performance.
Recruitment and selection
The business will use posters and advertisement in newspaper to fill in vacant positions. The personnel will be selected on the basis of education, skills and experience.
The workers will fill in application forms and best candidates shortlisted. Interviews will be conducted and successful candidates recruited accordingly.
OPERATIONAL/PRODUCTION PLAN
Plan
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