Managing Business Activities (Essay Sample)

Managing Business Activities in ABC
Student Name
Institution
Managing Business Activities in ABC
Introduction
ABC Recruitment Company finds the most suitable job seekers who are propelled to succeed and match them with various companies having vacancies in the relevant fields. The company receives curriculum vitae from thousand of clients who seek to be found places to work in globally and link them with job providers. The company has a special department which verifies the clients’ details and measures the suitability in regard to the available vacancies. It has a database for various companies with vacancies. Therefore, it matches the qualifications required and the client’s qualities. It also keeps the record of the unemployed clients for future references.
ABC, S company structure
In any firm, the organizational structure is a vital factor which determines the success and achievement of the set goals. The structure of a company portrays not only the hierarchy of responsibilities in the company but also it defines the division of functions for the entire team of workers (Allen, 2000).. The hierarchy determines various levels of personnel in the organization. The main role of the hierarchy is to substantiate the persons or groups of persons responsible for the development of the company's vision and the personnel tasked to pursue the missions aimed at achieving the set goals (Bassett, 2004) On the other hand, the division of roles amongst the workers places each employee in the most efficient position viable for maximum production.
ABC Company is made up of various positions. The main positions include the managing Director, business development manager, recruitment manager and the support stuff which include the accountants, legal officers and technology personnel.
-278130287020Managing DirectorBusiness Development ManagerRecruitment ManagerLegal StaffersIT PersonnelAccountants00Managing DirectorBusiness Development ManagerRecruitment ManagerLegal StaffersIT PersonnelAccountantsABC’s organization Chart
* Managing Director
The managing director is the overall supervisor. He oversees the entire operation of the company. Some of the primary duties of the managing director are to supervise the general operations of the company, coordinates the financial management tasks and also initiate the development ideologies important for the achievement of the mission, vision and objectives (Schermerhorn, 2013).
* Development Manager
The development manager work in coordination with the marketers in order to bring the clients. The development manager is responsible for the initiation of the strategies required for the creation of health network with the clients (Smith,2003). However, he is under the managing director.
* Recruitment Manager
The recruitment manager works closely with the development manager. While the development manager markets the company and brings in the clients, the recruitment manager is responsible for the verification of the clients’ qualification to find the potential candidates for particular available job vacancies. This manager sets the recruitment conditions and standards, and also develops the recruitment goals (Steen, 2006). The recruitment manager also takes the commands and instructions from the managing director.
* Support Staff
The management cannot operate without the support staff. For the case of the ABC Company, the support staff includes the accountants, the Technology personnel and the legal officers. The role of the legal officer ensures that the recruitment contracts are in accordance with the relevant legislations. The technology personnel are responsible for maintaining proper computer networks and development of more efficient management systems. The accountants are responsible for the maintenance of financial records and provide the statements when required. The support staff receives instructions from the managers.
ABC Company’s Objectives
The main company’s main objectives include;
* Increase the number of the clients.
* Improve the service delivery.
* Satisfy the client needs to the fullest.
Mission
To be the leading recruitment company globally and which inclines its efforts towards satisfying the clients.
Process Map for clients’ recruitment
-286385177165Clients ApplicationDocuments and Detail VerificationQualification TestingQualified?YesNoGet a jobWait VacancyRejected00Clients ApplicationDocuments and Detail VerificationQualification TestingQualified?YesNoGet a jobWait VacancyRejected
Plan to Ensure Legal, Regulatory and Ethical Objectives
The company needs proper plan which ensures consistency in legal, regulatory and ethical objectives within the company. The plan is as follows
* The management should review the business contracts and other legal documents.
* Any company’s operation should be conducted in accordance with the state law.
* The recruitment exercise must never subject any client to any form of injustice.
* The management to seek to have feedback from the clients on the quality of service delivery.
Recommendation on Alignment of manpower and available resources Using SMART.
SMART is an acronym which refers to Specific, Measurable, Attainable, Realistic and Timely. This provides the guideline when setting up the objectives.
S: Specific. The desired goals and objectives within the organization should be specific. For instance, the management should be specific on the type of qualification required when recruiting the clients.
M: Measurable: the management should establish concrete methodology used to measure progress towards achievement of the desired goals. For instance, the organization should ask itself how many available job vacancies are available against particular number of candidates.
A: Attainable: the objectives should be within the reach especially in terms of available resources for instance finance.
R: Realistic: the goals or objectives must be within the capability. The company can fail if it sets very high objectives and goals which are never attainable. In regard to this, the company needs to consider the available resources and their efficiency to enable the achievement of the desired goals.
T: Timely: Any goal is bound to a specific timeframe. This determines the time required to be attained. The availability of resources and their alignment enables timely attainment of the goals.
The ABC Company New System.
Considering the weaknesses associated with the current system, a new system is implemented which is more efficient and ensures SMART attainment of the set goals. The previous system was associated with poor financial management, slow service delivery and generally poor leadership. Therefore, the new systems are as follow.
Service Delivery system: A new digital system is put in place which enables service delivery in the shortest time possible. With this system, the clients have to delivery their academic and personal documents via internet where they are delivered to the company’s website. The recruitment officers’ access the documents, verify their originality, test the qualification and communicate to the applicant online. Therefore, the applicants do not have to waste their time appearing to the company offices in person.
Digital data management system: The new management system is deployed which is used to manage data in the most convenient way. This system minimizes human error and also saves time when retrieving information because the officers do not have to go through big files in search of records.
Payment system: There is no more cash payment, rather, the clients make payment directly to the company’s account and deliver the bank payment slips. This minimizes corruption where money gets lost in the hands of the officers.
Work activities meeting operational plan
Planning: This activity involves outlining objectives, and setting the prospected results. The techniques for achievement are also outlined under this activity.
Organizing: organization in the ABC Company is crucial because it enables establishment of the structures and systems in which the activities are arranged and coordinated based on the particular plans and objectives.
Staffing: this activity involves accomplishment of the personnel functions. The functions involve selection and training the staff members and also maintenance of proper and favorable conditions for work (Personnel management function,1993).
Directing: Directing is done by the managers and it involves embodying decision making through instructions. This activity is done in line with the set operational plan.
Coordinating: coordination is an activity which is aimed at interrelating the various activities undertaken within the organization. For instance, it interrelates the highly ranked managers and the support staff.
Reporting: Reporting is one of the tools important for ensuring quality checks. This involve making the various organs which include the shareholders, managers, the public, clients, suppliers and others informed regarding the progress of the organization.
Budgeting: budgeting refers to the setting of financial plans, financial management control, keeping of financial records and also ensuring that the cost is in line with the set goals and objectives.
Quality Management Systems
Quality management systems refer to the techniques employed to enable proper communication between the managers and the employees concerning the quality of service to be delivered to the clients (Quality management systems,2008). The employees are kept in check to deliver services in accordance to the set standard specifications.
Quality management system design.
Below are the steps important for designing ...