Successful Organizational Communication Research Assignment (Essay Sample)

Organizational Communication Key Concepts
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Organizational Communication Key Concepts
Introduction Communication in organizations incorporates every one of the methods, both formal and informal, by which information passes, down, and over the system of managers and employees in a business. These different methods of communication may be utilized to spread official information among managers and staff, to exchange gossip and gossipy tidbits, or anything. The challenge for organizations is to channel these bunch communications, so they serve to enhance client relations. Also, to support employee fulfillment, construct information sharing all through the organization, and above all, improve the organization’s competitiveness. Effective communication in organizations includes a commitment starting the top to convey in a viable way. It is as basic - and as perplexing - as that. Organizations that convey adequately expect reliable communication from managers to employees give preparing and honing managers to help manufacture their relational abilities. They also have abundant specialized tools for utilization by managers and workers and measure the viability of their communication endeavors. In organizational communication, organizational activities are amalgamated and coordinated to reach the goals of the organization and the individual. Organizational communication is different from ordinary communication as it has a structure. . It largely depends on the five key concepts for its success so that all the operations within the organization run smoothly. Successful communication in an organization expands profitability, diminishes employee turnover and enhances office atmosphere as all the operations will run smoothly since it binds all the stakeholders together.  Organizational communication to a great extent centers on building relations, or rehashed interpersonal cooperation, with inner hierarchical individuals and the intrigued outer publics. As such, it helps to accomplish tasks relating to specific roles and responsibilities. Besides, it serves to acclimate to changes in organizational and individual creativity and adaptation. Similarly, it allows the completion of tasks through policy maintenance, procedures and regulations supporting daily and continuous operations. The success of any organization greatly depends on the effectiveness of their communicators. The communicators ought to be good in listening, giving feedback, follow and give instructions. Besides, they seek those people who can get along well with coworkers, accurately provides serviceable information and work well in teams. Also, organizations find those people who can creatively and critically solve problems while presenting ideas in a manner that is understandable. Whether a manager or a consistent employee at the organization, the better you communicate - as difficult as it may be now and again - the better working relations you will have. Not everybody, on the other hand, originates from reliable communication backgrounds, so it is critical to update new employees regarding vital specialized strategies. All things considered, a couple of communicators in the work environment do not render the same results as ten communicators in the working environment. Having seen the associated benefits of effective communications within organizations, it is also important to look at the pillars of effective communication within an organizational setting. There are five fundamental concepts that, if incorporated, will ensure the successful communication within the organizational setting. Compelling communication is critical to any organization and can help it from various perspectives. In fact, communication assumes a part in product advancement, client relations, employee administration - for all intents and purposes, each aspect of an organization’s operations. Workers are a key audience because they frequently serve as the conductor to different classes of people. In the event that workers are educated and connected with, interchanges with various segments are prone to be solid too. (Lu & Ramsey 2013) Five key concepts that can enhance successful communication within an organizational setting are
corporate culture
listening actively
proper conflict resolution
appropriate leadership strategies and
Formal and informal communication.
If incorporated in any organizational setting, these concepts will be an enormous boost as far as the success of the organization is concerned. With these strategies, the organization will have minimum cases of the breakdown in communication. With time, the organization will find it easier to achieve their goals than they would without these concepts. Apparently, advances in technological is not directly related to successful organizational communication. In fact, the two might be having an inverse relationship. Any organization that controls information controls the power, a fact that every customs agent in the world understands. The achievement of objectives always signifies the success of an organization. The reverse means the demise or absolute failure of the organization. Effective organizational communication concepts can achieve the former. The concepts define the role of each in the communication process within the organization. Besides, an organization will be able to know specific duties for specific individuals so that each is aware of their role in the undertakings of the organization. Similarly, if the organization develops effective communication and manages to maintain it a one of their traditions, then success is a guarantee. Let us look at each of the key concepts in detail.
Active Listening Communication within an 0rganization is the sending and receiving of information between interrelated people in a particular situation or setting to achieve objectives at both individual and organizational level. Communication is very relevant and socially subordinate; and thus not a segregated phenomenon (Nation & Newton, 2009). People in an organization transmit messages through direct contact, composed or intervened channels. As such, it is important to develop active listening skills to ensure a careful following of instructions. Active Listening is among the most important skills one can have. The ability to listen actively has a significant impact on the effectiveness on the job and the quality of relationships with others. With active listening, one can learn, understand and obtain information at the same time. (Nation & Newton, 2009)  Active listening is more than itself. In active listening, one manages to complete the message being relayed. Verbal communication includes both listening and speaking. In a business organization, listening is vital to compelling working relationships among employees and between managers and employees. Similarly, listening attitudes affect an organization's cooperation with their clients and other organizations (Nation & Newton, 2009). To enhance your listening attitudes, it is important to first listen to the other individual while keeping up eye contact. When they are done talking, reword their comments and ask whether you comprehend them efficiently. Keep on making inquiries to pick up a superior comprehension of their statements. In an organizational setting, an employee should listen actively to the leader to internalize what they are being told. Through this, the employee will handle the assigned task perfectly as expected.  Nation & Newton (2009) believe if active listening develops in an organization, smooth communication flow will be a guarantee. Active listening enables individuals to acquire facts to allow them make productive decisions for the benefit of their organizations. Besides, in an organization, active listening is important to build trust. Poor listening skills from one individual might lead to the failure of the entire project. Similarly, active listening can help reduce the chances of a possible conflict. If an employee feels misunderstood or mistreated, a conflict can arise. Also, active listening helps maintain the reputation of the organization. For instance, failure to actively listen to a customer may lead to the client receiving the service or product they wanted. In this circumstance, if it occurs repeatedly, the reputation of the organization may tarnish. Thus, active listening works to maintain the reputation of the business or organization. (Nation & Newton, 2009)
Conflict Resolution
Conflict resolution is another fundamental concept that is essential for successful communication within an organizational setting. Conflict resolution helps improve relationships and both professional and personal. Resolving conflicts at these levels will help an organization to march forward to success by improving productivity. Conflicts foster creativity and innovation, thereby playing an important role in the growth of an organization. Like change, conflict is almost inevitable in any organization as it is a potential element in human interactions. In itself, it is inherently not good, nor is it as bad as it sounds in an organizational setting. In an organizational setting, we can argue that the absence of conflict signifies the lack of interaction. Although there is the need to encourage conflict in organizations to enhance creativity, it is also crucial to solving the conflicts if organizational goals and communication must be achieved. (Bercovitch & Jackson, 2009). Conflict resolution within an organization takes several steps before a conflict settles completely. The individual undertaking the conflict resolution process first has to set a scene. In this stage they ensure there are healthy relationships through courteous behavior and mutual respect. The second phase is to ge...