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Risk management (Essay Sample)


It was a risk management research involving use of SPSS.

Heading: Risk Management
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Executive Summary
This paper presents a discussion about Risk management in a work place environment. It focuses on the risk management issues affecting the employees of an organization. The program uses specific reference through a case study of the Heartbreak Hotel. Human resource issues and complains present risk indicators to the Hotel, which dominates the discussion. It compares the situations in the case study to the risk management standards that
The major area of discretion in this paper is about the risks surrounding the work environment. This study does risk management analysis by making use of the risk indicators such as the patterns of leave attendance, the incidents of sicknesses and injuries, employee satisfaction index and the salary payment. By using the Heartbreak Hotel, this paper does practical rating of impact and probability of the risks. It then provides contingency plan appropriate for the risk management and scenario analysis results.
Answer to Question 1
Risks Identified and their probabilities and Impacts
The conditions of work at the Heartbreak Hotel indicate that there are dangers associated with the welfare of the employees. The impacts of the risks can be rated in measurable scales of probability and the effect attached to the life welfare and production levels of employees. The risks have been identified as follows:
Heavy lifting and strains
Workplace safety comes last
Ignoring problems, silencing victims
Too scared to claim
Health risks of stress
In assigning the measures for impact and probability, we set a scale of 1 to 5 where 1 in the probability scale means the incident is less likely to occur and 5 means the incident is most likely going to occur. In the impact scale, 1 means if the incident occurs, the impact will be extremely negligible and 5 means the impact will be great when the incident occurs. The high impact represents either loss of life or high amounts of financial losses.
We can then assign ratings to the risks that have been identified as:
RiskProbabilityImpactHeavy lifting and strains32Workload45Workplace safety comes last45Ignoring problems, silencing victims34Too scared to claim44Health risks of stress55
The risks manifest in various ways as seen in the complaints and opinions of the employees. They constantly complain about their welfare matters including poor payment scales, negligence towards their safety and health, social lives and their personal development.
The load of work that the employees handle is massive (Raleigh 2003). They cannot easily cope with the situation considering the impact it has on their health. They operate at the risk of injuries. All round them, there are possibilities of collapsing. There is not enough time to rest. Worse still, Miller (2010) observes that the employees generate a lot of revenue to the Hotel, but what they get in return is a mockery scale of remuneration. The hotel operates at a risk of losing its reputation by exploiting employees. It can also cause legal issues where employees fall sick or gets injured, or even dies while at work, thus attracting mandatory work man’s compensation.
Heavy lifting and strains
The length of time in which the employees work exerts a lot of pressure on them. They constantly have to lift loads, which imparts a lot of straining impact in their lives. The welfare of these employees is at stake. They hold heavy equipment such as trolleys and buckets and spend a lot of energy, leaving them fatigued. At the end of the working exercise, employees suffer from back aches, headaches and painful limbs. Room attendants constantly have to bend while doing the floor mopping and washing curtains and carpets. The impact of this can be so serious and can cost the organization a lot of its resources (Reese 2009).
Workplace safety comes last
The employees work every day under risky situations. The hotel doesn’t recognize the importance of considering their safety as vital. The company assigns the least priority to the issue of workplace safety. There is a high risk of sicknesses, injuries and sickness. The hotel is ironical in its practices by neglecting the safety of the employees at work place, yet the employees are their vital resource without which they cannot generates the massive revenues. Cases have emerged where the managers compel some employees to use faulty equipment that jeopardizes their lives. Others make numerous runs through the stare cases because of the pressure of work. It places their lives at risks of falling and also fatigue.
Ignoring problems, silencing victims
The hotel management deliberately refuses to listen to the sentiments of the employees. The employees therefore do not have any avenue to express themselves. The confidence of employees goes down. This is a critical risk because the employees suffer silently, hence portraying an image of suffering employees. This according to the argument of Gilles (2005) is a reputational risk to the hotel because the outside world does a detailed analysis of the behaviours of the hotel. It can easily make the hotel loose potential corporate clients, and eventually lose business to the respected companies. Hotel room attendants have reported cases of bullying by their bosses. Instead of offering supportive hands to the employees, their bosses blame them for whatever happens against their welfare (Sheehan 2005). It is evident that even sick offs are not easy to acquire because an employee does the application at the risk of losing their jobs.
Too scared to claim
The leadership of the hotel discriminates against certain employees, harasses and scares them to the point of intimidation. They also threaten them with dire consequences of joining workers’ unions. Those who discuss any issue with the workers’ unions or indicate the willingness to joint them, receive threats and victimization. They suffer silently under discrimination and unnecessary brutality. They even let go what legally belongs to them such as salary payment arrears. Without affiliation to the workers union, employees are very weak and ...
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