Capstone Project Report (Other (Not Listed) Sample)

P2P Logistics LLC’s Use of Transport and Management Systems to Streamline its Business Operations Student’s Name Institutional Affiliation Course Title Instructor’s Name Date Table of Contents TOC \o "1-3" \h \z \u About the Company PAGEREF _Toc154089187 \h 2Transport and Management Systems PAGEREF _Toc154089188 \h 4Introduction PAGEREF _Toc154089189 \h 4Findings and Discussion PAGEREF _Toc154089190 \h 5I.Efficiency and effectiveness PAGEREF _Toc154089191 \h 5The MercuryGate Final Mile PAGEREF _Toc154089192 \h 6II.Data Management PAGEREF _Toc154089193 \h 7III.Decision Support and Decision Making PAGEREF _Toc154089194 \h 8IV.Process Automation PAGEREF _Toc154089195 \h 9V.Ethical considerations PAGEREF _Toc154089196 \h 9Conclusion PAGEREF _Toc154089197 \h 10References PAGEREF _Toc154089198 \h 11 About the Company P2P Logistics LLC 4250 Veterans Memorial Hwy, Suite 2080W Holbrook, NY 11741 Transport and Management Systems Introduction As technology advances and the use of computers becomes more widespread, the enterprise resource planning (ERP) system has become a vital tool for managing business processes. Building a transport management information system is crucial for logistics companies to enhance their efficiency CITATION Qin21 \l 1033 (Li & Wu, 2021). This is necessary for companies like P2P Logistics LLC to stay competitive in today’s ever-changing logistics market. P2P Logistics LLC is a Holbrook-based company that offers innovative logistics solutions to businesses of all sizes. The company specializes in delivering innovative logistics solutions to businesses of all sizes. Some of the services they offer include transportation management, warehousing and distribution, inventory management, and global supply chain consulting. The company has more than 30 years in the logistics game. Though it may be a less famous player in the logistics game, P2P Logistics LLC has wasted no time making a big impression. With its innovative, customer-centric approach to logistics, P2P has quickly become one of the most respected providers in the region. Its focus on meeting the needs of its clients has won it a loyal following, and its commitment to quality and service has made it the go-to choice for businesses of all sizes. The company uses sophisticated software programs and systems to accurately meet customer needs and develop tailored solutions. One such system is a cloud-based ERP transportation management system (TMS) software, which allows for real-time tracking of shipments and data-based analysis of freight productivity. P2P Logistics uses the MercuryGate platform to meet the constantly evolving and changing logistics market (GartnerInsights). Findings and Discussion * Efficiency and effectiveness Cloud-based ERP solutions like MercuryGate, integrated with other basic software used by P2P Logistics LLC, provide the company with a comprehensive view of its operations and resources beyond what could be done manually. This system helps manage delivery routes and logistics, shipper compliance, and customer relations easily and efficiently. With this centralized view of its operations, P2P Logistics LLC can identify inefficiencies quickly and streamline its processes. Additionally, they can monitor the performance of carriers to ensure they are delivering on time and within budget constraints. This allows P2P to provide its customers with up-to-the-minute information on the status of their shipments. It helps to ensure that both parties (P2P and its clients) are able to make informed decisions and plan accordingly CITATION P2P23 \l 1033 (P2P, 2023). This platform enables users to quickly and easily deploy and configure their system to meet the specific needs of their business. It automates the full transportation life cycle across all modes, including parcel delivery, and is designed to be powerful and user-friendly. This unique combination of technology and usability allows P2P to effectively manage the complexity of its operations and drive a strong return on investment. Also, by incorporating the system into its logistics process, P2P is able to gain a deeper understanding of its operations and identify areas for improvement. This helps the company be more efficient, reduce costs, and provide better customer service. P2P’s use of information systems has helped to modernize and streamline its operations, making it among the region’s growing freight and logistics companies. By providing its customers with real-time tracking and data-based analysis, the company is able to offer a level of service that sets it apart from its competitors. The use of the MercuryGate platform has allowed P2P to effectively manage the complexity of its operations and continue to grow and succeed in a rapidly changing market. The MercuryGate Final Mile Mercury Gate Final Mile is a market-leading optimization feature that promotes accomplishing more with fewer resources. Operating under a combined TMS and autonomous routing engine, fewer drivers, fewer cars, fewer employees, and less time CITATION Gar22 \l 1033 (GartnerInsights, 2022). This feature allows optimization from one stage to the other, as highlighted by the following breakdown: Customer Orders: Direct order information is sent from MercuryGate to the Final Mile console for processing. Route Planning: Orders enter the phase of batch routing. The route optimization engine takes 200 or more factors into account. Appointment windows, equipment type, unique handling needs, and driver skill sets are a few examples of the parameters. These variables produce the optimal routes for each driver who is available. After that, routes are exported to loading warehouse planners. Dispatcher: Dispatching follows orders and routes. Considering that there may be schedule changes, cancellations, add-ons, and driver delays, the technology automatically modifies routes to account for interruptions occurring in real-time. Alternatively, dispatchers can manually manage priority shipments or adjust routes to address critical situations. Driver: The MercuryGate Final Mile smartphone app offers quick communication between the driver and dispatch as well as real-time GPS tracking. The firm as a whole receives crucial delivery alerts. Customer Service: The MercuryGate centralized system and mobile app are connected via the Final Mile feature. The most recent shipment and delivery details are constantly available to customer care representatives. Reporting: The system receives all shipping data and processes it for reporting. Figure 1: Mercury Gate Final Mile in use * Data Management The MercuryGate system has brought about a number of benefits for P2P Logistics LLC. The most significant benefit has been the improvement in data management. The cloud-based MercuryGate system stores, processes, and manages large amounts of data quickly and efficiently, which has directly impacted the efficiency and effectiveness of the company’s transport operations. The MercuryGate system is especially helpful in the real-time data processing. Its advanced algorithms can quickly process and aggregate the huge amount of data produced by P2P Logistics LLC transport operations, from shipment creation to critical event notifications. For example, when a shipment reaches its destination, the MercuryGate system sends out real-time notifications about delays or potential issues. This helps P2P Logistics LLC stay ahead of the competition and ensure the timely delivery of their goods to their clients. The company almost fully guarantees satisfaction to its customers. According to a survey by GartnerInsighsts, more than 74% of the consumers interviewed have quoted their delivery experience as satisfactory, and they would likely increase purchases with a retailer based on that experience CITATION Gar22 \l 1033 (GartnerInsights, 2022). * Decision Support and Decision Making The MercuryGate system provides P2P Logistics LLC with a number of powerful tools for decision support and decision-making. Perhaps the most important of these tools is the system’s ability to provide real-time data analysis. With up-to-the-minute information on current performance and historical trends, managers can quickly identify issues and take corrective action. Another primary feature of the MercuryGate system that makes it an ideal choice for P2P Logistics LLC is its performance measurement capabilities. These features enable management and employees to access real-time insights into carrier performance and service levels, allowing them to make informed decisions about their operations. For example, with the system’s performance trending tool, managers can quickly analyze agent productivity, service levels, and costs for different carriers. This level of data precision enables them to make strategic decisions about working with particular carriers and negotiating rates to achieve optimal cost savings CITATION P2P23 \l 1033 (P2P, 2023). In addition, MercuryGate’s analytics dashboard provides a comprehensive view of operational performance that can be used to identify areas for improvement. The decision support and decision-making features of MercuryGate’s system can be highly beneficial to the management of P2P Logistics LLC. With access to real-time data analysis, performance measurement, and forecasting, managers can make better-informed decisions on how to drive growth and reduce operational costs. For example, the system helps ide...