The Impact of Emotional Intelligence on Self-Efficacy of Nursing Staff in Pakistan (Research Paper Sample)

59182048387000GLOBAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH
Volume 12 Issue 11 Version 1.0 July 2012
Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA)
Online ISSN: 2249-4588 & Print ISSN: 0975-5853
The Impact of Emotional Intelligence on Self Efficacy of Nursing Staff Serving In Pakistan
By Syed Nadeem Abbas, Dr. Aisha Akber & Ayesha Siddiqa
Mohammad Ali Jinnah University Islamabad Pakistan
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Abstract - This paper attempts to quantify the impact of emotional intelligence on self efficacy of nursing staff in Pakistan. The construct of EI is in the spot light, for a decade or so, therefore its importance is highlighted through various publications of world renowned management scholars. The method of linear regression is used to fulfill the above mentioned task, the results of this peculiar study, highlight a significantly positive relation, among the constructs considered.
GJMBR-A Classification : FOR Code: 150305 JEL Code: O15
THEIMPACTOFEMOTIONALINTELLIGENCEONSELFEFFICACYOFNURSINGSTAFFSERVINGINPAKISTAN
Strictly as per the compliance and regulations of:
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© 2012. Syed Nadeem Abbas, Dr. Aisha Akber & Ayesha Siddiqa. This is a research/review paper, distributed under the terms of the Creative Commons Attribution-Noncommercial 3.0 Unported License http://creativecommons.org/licenses/by-nc/3.0/), permitting all non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.
The Impact of Emotional Intelligence on Self Efficacy of Nursing Staff Serving In Pakistan
Syed Nadeem Abbasα, Dr. Aisha Akberσ & Ayesha Siddiqaρ
-29781510541000
Abstract - This paper attempts to quantify the impact of emotional intelligence on self efficacy of nursing staff in Pakistan. The construct of EI is in the spot light, for a decade or so, therefore its importance is highlighted through various publications of world renowned management scholars. The method of linear regression is used to fulfill the above mentioned task, the results of this peculiar study, highlight a significantly positive relation, among the constructs considered.
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* LITERATURE REVIEW
The brief review of the existing literature is as follows
a) Emotional Intelligence
Emotional intelligence is often defined as, one’s tendency to recognize, evaluate and handle emotional state of his own and others’ as well, therefore be able to use this information to accomplish certain objectives. (Choudary, 2010), another basic definition of this important construct in human resource management, referred to, EI as the designated ability to utilize the emotional condition of an individual, group or own-self to achieve a certain goal or a set of goals or objectives (Fox & Spector, 2000). This concept could be pointed out, as the ability to appreciate the emotions and identify the likely outcomes of them and finally via this knowledge, the individual or a group control others and attain goals (Prati, Douglas,
Ferris, Ammeter, & Buckley, 2003)
There are a number of studies conducted all over the world featuring emotional intelligence, Kavousy, Ardahaey, & Chivaei, (2007) observe, a direct relation between degree of emotional control and sensibility towards utilizing time in an individual. This relationship is also significant with other dimensions of emotional intelligence such as self monitoring and regulation. In another similar work, the feminine functional managers are found to be more emotionally stable, in comparison with their masculine counterparts. The exposure to the business environment, norms and values also facilitate an individual to develop this particular ability. (Kaifi & Noori, 2010)
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Author α : Student of Management Sciences M.A.J. U Islamabad
Pakistan.
Author σ : Head of Department Social Sciences M.A.J.U Islamabad
Pakistan.
Author ρ : Student of Management Sciences M.A.J.U Islamabad
Pakistan.
Now we turn our focus, towards academia, where, Madhar, (2010) notes, that, the emotionally sound lecturers are really a source of inspiration for the pupils, to be effective learners. The teacher should be able to tolerate difficult and somewhat ambitious questions, from the students and also should be able to provide relevant and satisfactory answers, to facilitate learning among the students. In the literature relevant to leadership, this construct is not neglected, because of its profound role, therefore, Guillen, (2011), points, that emotional intelligence plays an important role in the recognition of the leader among people, because the leader faces the insulting behavior of others in the introductory stage of his or her career, thus placing a premium on EI of leaders, which becomes an essential for forging through immense resistance for the leaders, Doaei, Alizadeh, & Tabrizi, (2010), this team of well known scholars, made an addition, that, the emotional strength of a person plays an invincible role in gaining the authority on the basis of knowledge in an organization, because a person faces the challenge of, admitting a reasonable level of knowledge, so that it should not threat the people who have the authority currently, another facet of emotional sensibility in leadership is, leaders’ ability to avoid negative thinking, biasness and they also give sacrifices and understanding others’ behavior to accomplish the goals of the team. These abilities are imperative for effectively successful teams. (Prati, Douglas, Ferris, Ammeter, & Buckley, 2003)
Webb, (2011) comes, with his own version of this variable, and says, the emotionally strong top managers have an imperative role in inspiring the employees, to be more productive, and increasing their job and organizational attachment as well. This observation emphasizes on the decentralization of authority, job autonomy and flexible timing, and it also has a clue for corporate level managers to increase, the interaction, with their subordinates, in the organizations, spread across different walks of life. The role of the staff with higher level of emotional control is undeniable, in increasing devotion towards the company, because they give time to the management to solve job related problems, they do not get frustrated due to long hours of work and are found contented with the pay level as well, thus supporting the company to prosper in the marketplace (Moradi & Ardahaey, 2011).
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The impact of emotional control is also a crucial factor in the performance, of teams in various sorts of organizations, members of successful teams are careful, in expressing their emotions and are coordinative, forthcoming and supportive, are also sensitive towards, others’ feelings as well. (Prati, Douglas, Ferris, Ammeter, & Buckley, 2003), Lopes, Grewal, Kadis, Gall, & Salovey, (2006) also came across, the strong link between job performance and emotional intelligence, but it is to be noted here that, EI also entails, the ability to demonstrate an emotion, which is appropriate according to the situation, another interesting note is shared, by Jordan, Ashkanasy, & Harter, (2002), that, the staff with low EQ, is more prone to the pressures imposed by, uncertainty on the job for example threat of getting fired, but their counterparts with higher EQ are less affected by this situation, the former group engage themselves in negative work behavior often.
Donaldson-Feilder & Bond, (2004), mentioned a non significant relation between EI, fitness and safety of the worker, such as cognitive soundness and physical health, therefore the companies should avoid, deploying resources to enhance this relation and Kernbach & Schutte, (2005) report a positive relation between, the EI of salesperson and buyer content with the delivery of product, whenever, the transfer of product from supplier to buyer is relatively simple, this relationship enhances manifolds, but decreases slightly, if it is other way around.
Now this study fixes, the spot light on more relevant work, where, McQueen, (2004) suggests, that the medical staff is often found to be emotionally attached with the patients under care in a medical facility, but this concept is neglected, during training, on the other hand.
b) Self Efficacy
Juárez & Contreras, (2008), define self
efficacy as one’s determination to face various challenges, difficulties and conditions in life. On the other side, (Gist & Mitcell), (1992), mentioned it as, one’s belief, to get the things right regarding a particular
job, this concept depends

upon the

various

other

factors,

such

as the

qualification,

competency,

ability

and

experience

of

an individual

under

consideration. The important facet identified here is self confidence of an individual to overcome a certain challenges or obstacles.
The factors, which cause, the self efficacy of an individual to flourish are, 1) Mastery Experiences, which entail, a person’s exposure to the situation, in which he or she was able to learn a peculiar skill or ...