Role of Information Systems and Internet Technologies for a Small High Quality Restaurant (Research Paper Sample)

Role of Information Systems and Internet Technologies for a Small High Quality Restaurant
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Role of Information Systems and Internet Technologies for a Small High Quality Restaurant
Introduction
The use of Information Systems and Internet Technologies can greatly improve the operations of a business. The effective use and utilization of internet systems and technologies can be utilised as an essential tool of modelling and reshaping business processes. It is the understanding of businessmen that information technologies are playing a huge role in modern business. The organizational logic of a business includes diverse concepts, planning principles, decision-making procedures and use of information systems. A small high quality restaurant can adequately use information systems to improve their business operations. In this paper we will produce a business report to guide the owners of a small high quality restaurant improve their business operations.
Overview of Information Systems and Internet Technologies
Information and ideas are exchanged within an organization to ensure there is integrity and also improve the effectiveness of social processes. This requires the use of information systems which can process ideas for a business enterprise therefore improving the operations and service delivery. A modern information system also included internet-based connections. The systems usually have different components interconnected in such a way that they promote business activities (Andam, 2003, p. 17). The systems are mostly made of software and hardware elements that work together to process a certain kind of information. Information systems can be used differently depending on the intended purpose and business expectations.
For instance, we have information management systems, decision support systems, and control systems. However, a system for a business integrates most of the elements because it usually has several duties and operations which need to be monitored and taken care of. A typical information system includes data, procedures, software, hardware and people. From a managerial view, the system includes all the people and the business processes. Any business should find these systems very useful in improving the operations performed and also mentoring the workers effectively (Talvinen, 1994, p. 19). Internet-based information systems promote communication, decision making, service delivery and management procedures. This will definitely help a small business such a high quality restaurant realize its business potential.
Role of Information Systems and Internet Technologies in Business
Today information technologies and all internet-based Information Systems have become very significant in promoting and expanding business operations. For instance, the use of information technology help different forms of businesses improve the effectiveness and efficiency of businesses practices, managerial operations, decision making, and workgroup collaboration. The approach strengthens the competitive positions of a business in the rapidly growing and changing environment. In different business organizations, information technology is effectively used to support customer service, developing teams, product improvement, enhancing electronic commerce and all other forms of business activities (Talvinen, 1994, p. 18). The use of internet based technologies and information systems have presently become an important ingredient for business survival and success due to the changing dynamics of the global environment. The knowledge and acquisition of information systems is very important for organizations and business professionals in identifying the benefits obtained from e-business.
Electronic business (e-business) is a new dimension in business management and practice which involves the use of internet connections and technologies to network and promote business activities. For e-business to be done competently, there is always the need to have internet and appropriate information systems. When this is achieved, most of the business practices are improved such as servicing, marketing, delivery of products and communication (Ravarini, 2005, p. 3). The use of internet and information systems can therefore play a huge role in promoting the operations of a small high quality restaurant. Although the systems and connections might be complex, the rewards are great and will help increase profits.
We have three major fundamental reasons why all business should be ready to adopt new information systems and internet technologies. These are vital roles that all information systems can effectively perform for a given business enterprise. These include supporting the business operations and processes, supporting business strategies thus improving its competitive advantage, and improving the decision making processes by the managers, employees and directors. The modern use of internet and information technologies has helped boost business operations, decision making and enterprise collaboration (Osterwalder, 2002, p. 5). In order to adopt a professional information system, the high quality restaurant should acquire different materials. For instance, an information system is composed of hardware, extensive software, networks, and internet connections. There are also a number of resources needed to perform output, input, control activities, storage, and transforming the processing data into useful information products. The restaurant will thus be required to upgrade from their very basic computer facilities and acquire new resources and materials to make the system classic, modern and effective.
Problem Analysis and Acquisition and Implementation of Information Systems
The current practices in most of the high quality restaurant do not integrate the use of information systems. This has been a reason why it is impossible to achieve maximum profits. The traditional practices consume a lot of time and energy and also make it hard to make effective and timely decisions regarding the management of the business. In order to address the current business issues and promote operations in the small high quality restaurant, there is need to design a proper information system and internet technologies. A conceptual framework will be needed in the small high quality restaurant. This framework views an information technology system as a complex system capable of using different resources to provide efficiency and effectiveness in the enterprise. The business should look for an appropriate system with appropriate hardware, stable software, proper programs, and specialists to use the new information system and internet technology. Internet connection will also be needed to facilitate communication and transformation of data into useful information (Harsh, 2009, p. 14). For instance, the use of internet-like connection network in a small high restaurant will provide a web browser to offer easy access to all internal websites and information availed by the enterprise. This will definitely be an important element of the information system for the restaurant.
After identifying the best information system structure and design, the appropriate thing is to get experts to assist in the system installation process. The different structures of the restaurant will be interconnected to help promote service delivery. Some of the needed materials include hardware, telecommunications, software installation, information processing systems, database and computer-based systems. The internet technologies will be essentially used to advertise the services and foods available at the high quality restaurant (Ravarini, 2005, p. 8). Other things to be advertised include promotions, events, and prices. Customers can place their orders online and visit the restaurant later. This will require constant e-business management in order to make sure the customers’ needs are carefully addressed.
After implementation, the information systems can evaluate the feedbacks presented by customers to determine whether the business is moving into the right direction. This will help realize the goals of the business. The systems will help make any necessary modifications and adjustments to the processing components, the management process, and other activities in the business. Basically, the main idea behind the information system is to improve service delivery, communication processes, and decision-making (Davenport & Prusak, 2008, p. 98). These approaches will adequately help improve the performance of the business. The acquisition and implementation of an information system suitable for the restaurant will require allocation of finances for design, implementation, testing and maintenance. However, this will promote the business operations and help increase the amount of income gained from the enterprise operations. The workers and other individuals in the restaurant will also be required to be computer literate and familiar with the information systems.
How the New Systems Could Improve the Business Operations of the Restaurant
The field of information systems is wide. Information systems include hardware, people, procedures, software and data. Information systems can be viewed from different dimensions depending on how they are used in a given business. For a modern high quality restaurant, it is acknowledgeable that many customers are served every day. The adoption of the systems discussed above will make it easier to deliver services to the customers. The suitable method selected should be designed in such a manner that it enables the human aspect in the restaurant to perform complex duties and task which cannot be easily done without the use of information systems. For instance, the adoption of the new system will make it possible to calculate money and income while at the same ti...