Electronic Communication Effect on Business (Research Proposal Sample)

Introduction
Electronic Communication Effect on Business
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Executive Summary
Electronic communication is a critical component in the day to day running of business. This is largely due to its ability to increase the efficiency of the business. The contemporary forms of electronic communication have realized radical changes in the business world. The true impact of this is, however, not yet fully appreciated. This is due to the paucity in knowledge. The aim of this research undertaking is to ascertain the impact of electronic communication on a business. There are four purposes of this study. These purposes are to analyse the effect of electronic communication on business growth, on teamwork, on inter-organizational coordination and on competitive advantage. The data is going to be collected from 214 respondents. These respondents are expected to give clear insight as to the effect of electronic communication on business. The study established that there was decrease in operational costs as a positive effect of electronic communication on business operations costs. This is because electronic communication results into improved process effectiveness, enhanced stock and client management, hence, decreasing operational expenses. As such, it has been recommended that businesses wholly adopt technologies of electronic communication.
Table of Contents TOC \o "1-3" \h \z \u Electronic Communication Effect on Business PAGEREF _Toc403898192 \h 1Executive Summary PAGEREF _Toc403898193 \h 2ACKNOWLEDGEMENTS PAGEREF _Toc403898194 \h 7I would like to pass my sincerest gratitude to my mother who shaped me to the person I am today. I can’t begin to thank my husband, Robert N. Davoren for his love, affection, understanding and patience, who drove me as if he was driving Ms. Daisy. PAGEREF _Toc403898195 \h 7Bob I Love You PAGEREF _Toc403898196 \h 7To my dear friends, Linda and Sam, who worked tireless and without complaining. Linda, you are truly one of a kind, you were there until the very end. You were always encouraging, and would always say, "Norene it is going to get better." PAGEREF _Toc403898197 \h 7Linda and Sam Thank You with Love PAGEREF _Toc403898198 \h 7To my sister, who is really my sister in law, you were a trooper, you were there for me tired or not, and there were times when you were really tired. You are what all sisters should be. PAGEREF _Toc403898199 \h 7Sis, (Lillian), I Love you PAGEREF _Toc403898200 \h 7Moreover, I would like to acknowledge my supervisors Ms. Becky Penny and Ms. Betty McCorvey who gave me the biggest opportunity of my career. For this I say thank you. PAGEREF _Toc403898201 \h 7Ms. Penny and Ms. McCorvey I love you. PAGEREF _Toc403898202 \h 7Thanks to all of the academic staff that provided unconditional guidance and support. PAGEREF _Toc403898203 \h 7Ms, Charmain for your undying dedication and spiritual encouragement. Thank you PAGEREF _Toc403898204 \h 7Ms. Charmain Duncan, I love you PAGEREF _Toc403898205 \h 7To my children and grand children you are the best. PAGEREF _Toc403898206 \h 7I love you all. All around the world and back again PAGEREF _Toc403898207 \h 7CHAPTER 1: INTRODUCTION AND BACKGROUND PAGEREF _Toc403898208 \h 8Introduction PAGEREF _Toc403898209 \h 8Purpose of study PAGEREF _Toc403898210 \h 11Assumptions PAGEREF _Toc403898211 \h 12Scope of the Study PAGEREF _Toc403898212 \h 13CHAPTER 2: LITERATURE REVIEW PAGEREF _Toc403898213 \h 14Introduction PAGEREF _Toc403898214 \h 14The layout of the review PAGEREF _Toc403898215 \h 15Introduction Historical & General Background PAGEREF _Toc403898216 \h 15Need for adoption of electronic communication technologies in business PAGEREF _Toc403898217 \h 15Role of the Internet PAGEREF _Toc403898218 \h 17Globalization and technology PAGEREF _Toc403898219 \h 17Benefits to the business PAGEREF _Toc403898220 \h 19Methodology approach PAGEREF _Toc403898221 \h 27Sampling techniques PAGEREF _Toc403898222 \h 28Data collection PAGEREF _Toc403898223 \h 28Questionnaires were the main method of data collection as they were used in interviews. The questionnaire used was proved to be of high standards and collected a suitable amount of data necessary in accomplishing the research's goals. PAGEREF _Toc403898224 \h 28CHAPTER 3: METHODOLOGY PAGEREF _Toc403898225 \h 29Research Purpose PAGEREF _Toc403898226 \h 29Theoretical Approach PAGEREF _Toc403898227 \h 30Methodological Approach PAGEREF _Toc403898228 \h 31Research Strategy PAGEREF _Toc403898229 \h 32Ethical concerns PAGEREF _Toc403898230 \h 34CHAPTER 4: FINDINGS, ANALYSIS AND DISCUSSIONS PAGEREF _Toc403898231 \h 35Electronic communication and business growth PAGEREF _Toc403898232 \h 35Electronic communication and team work PAGEREF _Toc403898233 \h 37Electronic communication and inter-organizational coordination PAGEREF _Toc403898234 \h 40Electronic communication and competitive advantage PAGEREF _Toc403898235 \h 41Chapter 5: Discussion, conclusion and recommendations PAGEREF _Toc403898236 \h 467.0 References PAGEREF _Toc403898237 \h 50
ACKNOWLEDGEMENTS
I would like to pass my sincerest gratitude to my mother who shaped me to the person I am today. I can’t begin to thank my wife, Brenda wambui for her love, affection, understanding and patience, who drove me as if he was driving Mr. Mike.
Brenda I Love You
To my dear friends, Linda and Sam, who worked tireless and without complaining. Linda, you are truly one of a kind, you were there until the very end. You were always encouraging, and would always say, "Norene it is going to get better.”
Linda and Sam Thank You with Love
To my sister, who is really my sister in law, you were a trooper, you were there for me tired or not, and there were times when you were really tired. You are what all sisters should be.
Sis, (Lillian), I Love you
Moreover, I would like to acknowledge my supervisors Ms. Becky Penny and Ms. Betty McCorvey who gave me the biggest opportunity of my career. For this I say thank you.
Ms. Penny and Ms. McCorvey I love you.
Thanks to all of the academic staff that provided unconditional guidance and support.
Ms, Charmain for your undying dedication and spiritual encouragement. Thank you
Ms. Charmain Duncan, I love you
To my children and grand children you are the best.
I love you all. All around the world and back again
CHAPTER 1: INTRODUCTION AND BACKGROUND
Introduction
There has been a revolution in the business world. This is as far as technological input into business operations is concerned. Communication technology has changed the way in which business communicate with other businesses and consumers. This technology has been such that communication is becoming increasingly faster. Geographical distance as a factor determining the quality of interaction between businesses and consumers is slowly losing its potency. The different parties to business interaction have found it easier to communicate, as a result, of the advent of electronic communication. Information has become increasingly easier to access given that the traditional means of information storing has been phased out. The digital storing of information has made it easily accessible to the business and subsequently the different parties with whom the business associates.
Such is the impact of communication technology in the different sectors. This is best exemplified by the healthcare sector. Using the different communication technologies that are available, it has become easier to merge patient records especially between different healthcare facilities. The patient records can be sent to different locations thus enhancing the quality of healthcare available to the patient. This case shows the critical nature of electronic communication in the success of businesses meeting its set goals.
It has to be understood that electronic communication in its entirety does not only denote new technologies. It also denotes the new ways of using communication technologies. The particular electronic media that can be used is largely dependent on the nature of the message being communicated. There is a range of electronic technologies that can be employed by businesses. Each of the different electronic communication technologies has its own strong points and drawbacks.
Electronic communication is not without its skeptics. One of the most common explanations given for this is that it tends to blur the distinction between what is private and what is professional. This is given the relative convenience of working from home, as a result, of the use of these electronic communication technologies. In a way, it has enabled professionals to improve their capacities while simultaneously enhancing the mediocrity of the mediocre workers. Given that it is up to a particular employee to maintain professional discipline, employers find it hard to ensure that their employees do not slack off while on duty.
Electronic communications have been popularized largely because of their convenience factor. These technologies have made communication between business and people both faster and easier. This is in addition to their increased availability. Contemporary electronic communication has widened the manner in which communication can be undertaken. This is especially with reference to visual communication. The internet has to be credited for making such communications possible. Such communications have become almost instantaneous. Increase in broadband width has enhanced the potential of electronic communication. As such, the use of electronic communication tools has made communication increasingly convenient.
It is clear that electronic communication forms a core factor in the daily busine...