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2 pages/≈550 words
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APA
Subject:
Business & Marketing
Type:
Term Paper
Language:
English (U.S.)
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Topic:
Vendor Negotiation (Term Paper Sample)
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CPP: $8.91 Vendor Negotiation
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Academic level: College
Type: Assignment
Subject: Business Studies
Topic: Vendor Negotiation
Style: APA
Number of pages: 2 pages/double spaced (550 words)
PowerPoint slides: 0
Number of source/references: 1
Extra features: -
Order instructions:
Read the following case study scenario:
You are the buyer at Denigee's Outdoor Superstore, a nationwide chain of home and patio stores. The vendor representative from "Patio Expressions" calls you to tell you that this month's major delivery of Spring patio accessories is going to be a month late due to a problem with shipping. The vendor wants an extension on the purchase order, so he can deliver the merchandise when it arrives at his distribution center.
Instructions
Review the details of the case study scenario in the document below. Use the information to analyze your business position. Think about what you need to consider, what you need to communicate, and what do you need to negotiate. In this scenario, you have the benefit of knowing more about the vendor's position than you would in a "real life" negotiation. Use it to your advantage.
Apply what you’ve learned to develop an entire dialogue. Use the negotiating techniques you learned, including active listening and body language, to create your negotiation conversation.
In 300-400 words, double-spaced, present your dialogue and explain how the negotiating techniques and structured steps used in your vendor conversation will result in the predicted outcomes.
Please see uploaded files source..
Content:
Vendor Negotiation
Student’s Name
Course
Professor
Date
Vendor Negotiation
Negotiation Dialogue
The dialogue involves me representing Denigee's Outdoor Superstore and Patio Expressions’ representative (Joe Henry)
Me: Hello Henry! I suppose you had a good week since our conversation last week.
Henry: Yes! I have had a great week apart from the issues we mentioned about the overseas supplier.
Me: Tell me about it, to be specific, I came here to follow up on our previous conversation about my delayed delivery that you said would take 30 days to arrive.
Henry: I'm concerned about the inconveniences it might cause your business, but there is no better way to do it than to wait for the shipment.
Me: I understand Henry, but it worries me that some of my customers are securing the same accessories from my competitor. I am concerned about how my rivals have the supply, and my store will wait for 30 days. Patio Expressions is the only supplier of outdoor patios in this nation. A 30-day wait implies most of my customers will shift to the competitors, even for other associated patio products.
Henry: I understand the implications of the delay on us and our customers, but you will bear with us at the moment.
Me: Mr. Henry don't you think that the lead time is too long, given the competitive nature of the industry, especially when my competitors received their supplies? I think we can find a solution to the looming crisis together.
Henry: Yes, we experienced a mix-up in our warehouse that caused the delay, but your deliveries will be in 30 days unless you have a better suggestion.
Me: Henry, If I don’t get the stocks in the next three days, I will be out of business since I might lose most of my customers to the competitors. I request to get the supplies delivered from your monthly order that will arrive in 2 days. I will use the stocks for your national ad scheduled next month. It will also be helpful for your sales representative stationed at our clinic.
Henry: In that case, I can only provide you with 75% of your order delivery since I would like my other customers to have in-store displays during the ad campaign. That would be enough for your current store space since we want you to expand your space for displays.
Me: Great, that will allow your representative to showcase your products at our clinic, which could also increase your sales.
Henry: Thank you for your understanding, I will keep you posted about the partial delivery.
How the Negotiating Techniques and Structured Steps Used in The Vendor Conversation Will Result in The Predicted Outcomes
The negotiation technique I adopted will lead to the intended outcome since it captures the interests of my Denigee Outdoor Superstore and Patio Expressions. The first strategy was to invoke the competitors’ position. I convinced the vendor that a 30-day period would make Denigee’s competitors take over our customers. The vendor ...
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