Organizational Change (Term Paper Sample)

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Organization and Management Change
Code Development Group, operating under MindRule Consulting Service is experiencing leadership problems among its group members. The team experiences poor communication and relation skills among the top officials and its work force. The team consultant does not perform his duties to perfection; instead he abandons most of his tasks to be carried out by the team members. The consultant is responsible for coordinating all team members and monitoring their performance in various firm projects. Also, the consultant should provide solutions to the clients’ complaints, but instead he leaves that task to the group’s IT analyst. Thus, the continuous poor communication and relation skills among the team members and the team consultant have resulted to poor performance of its operations CITATION Shi11 \l 1033 (Shital and Chhaniwal). Moreover, poor coordination, response and delay of project feedback from the clients are major problems encountering Code Development Group.
The poor communication and relation skills have resulted due to consultant’s ignorance of his duties. These factors have contributed a lot to poor performance of Code Development Group. There is no direct communication between the team members and the team consultant. Also, the team consultant does not dedicate most of his time to listen to the team members’ issues and complaints. There are poor relations between the group work force and its leaders. The team members are not given freedom to express their opinions and make suggestions about the progress of the projects. Thus, communication and relations issues have hindered the performance of the team CITATION Shi11 \l 1033 (Shital and Chhaniwal).
The operations of the team are deteriorating with time due to poor relations among the work force and the team management. The team consultant does not perform all duties allocated to him effectively. The consultant is responsible for handling clients’ complaints about their projects and making significant decisions for them, but he has left this task to the IT analyst. The consultant expected the IT analyst to perform his task whereas he had insufficient skills and powers to solve clients’ complaints. Moreover, the consultant does not respect his team members because he makes negative comments about those who have underperformed their tasks instead of advising and encouraging them CITATION Shi11 \l 1033 (Shital and Chhaniwal). The team leader allocates many tasks to the team members without considering their skills and work experience. The team continues to carry out its operations, but has not achieved its objectives effectively.
The problems facing Code Development Group can be solved through incorporating certain strategies to ensure close relations and efficient communication skills between the team members and the leaders of the team. The management should replace the team leaders with new ones. This strategy will bring changes to the operations of the group, although with time the new leaders may emulate the leadership styles used by former leaders, and thus create poor relations and communications issues. Moreover, the management should punish those who violate the rules and regulations of the team CITATION Shi11 \l 1033 (Shital and Chhaniwal). This will ...