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Article Critique
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A Critique on Workers Learning in the Work Environment (Article Critique Sample)


The paper was about criticizing Collin K &Valleala U M (2005) Interaction among employees: how does learning take place in the social communities of the workplace and how might such learning be supervised?, Journal of Education and Work 18(4), 401-420


A Critique on Workers Learn in the Work Environment
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Different companies and organizations have workers ranging from the managers to subordinate staff. The different workers have to work in cooperation in order to achieve the organization’s set goals. A coherent co-existence among the workers is brought about by the workers exercising respect among each other and also practices self drive toward the tasks which they are supposed to deliver. Workers get to learn new things which come as instructions from their superiors or as ideas from their fellow workmates. New workers become oriented to different aspects on work in the organization before they commence their work. This ensures that they have the idea of what is required from them. It is the responsibility of the seniors to correct the workers in the mistake that the commit during work without administering harsh penalties as they may alter the working relationship in the organization. Workers on the other hand should learn from their mistake and exercise caution to avoid further mistakes. This paper tries to evaluate how workers get to learn new ideas as they work every day and how the supervisors, their bosses oversee the work they have done to maintain its quality.
Conflict among Workers
As workers engage in their day to day activities, they create some kind of conflict among themselves coming from competition and insubordination. What one person sees as good and has adverse benefits to the community, may be regarded as of less importance by another person. They, however, try to convince the pessimists by showing them how everything is done while ending the conflict which has no benefits. It retards all the aspects of development in the community. There thus has to be ways of making the workers learn how to relate with each other without much opposition. Those who join a community have difficulties in doing the activities that members carry out and they start by learning formally or informally (Kenny 2000). Those who offer teaching to the new workers are members of the community who already have the knowhow. After they are fully equipped with the knowledge they thus practice as the rest of the members. The author therefore, had to find out how workers get to know how different things are done in their daily activities.
Perspectives in Conflict among Workers
The author uses qualitative data analysis which is got by making observations to different workers while in their jobs as well as interviewing them and recording the audio data. The research was carried out in two areas, at technology enterprises and municipal youth centres. Observation of 18 design and development engineers as well as interviewing them was done at two technology enterprises while audio recording of youth workers discussions was carried out in 3 municipal youth centres. The approach in the two areas had some similarities. The interpretation of the data was based on the kind of activities carried out; the areas and occasions it was applied and also how the workers related among themselves while they were working (Hinchliffe 2001). The interpretation, however, did not engage in looking at the level of knowledge in the specific fields and how the workers believed. Learning of day to day activities was relates to the human culture in that what the workers learnt they would apply it each day when they work. The method that was used to carry out a task was fundamental in the interpretation of the main aim why the author met workers to question them was to act as support while analyzing the observations that were made.
The workers had realized that social relation was a fundamental aspect of work. They knew that to prosper, they had to work together as a team which was impossible if they had disagreements among themselves. The workers had different ways of solving conflicts in order to realize a sense of the community. In case of conflict, the workers had a way of solving it to enhance team work. The channels of solving the conflict were open as anyone could chip in and create peace between the warring parties (Hinchliffe 2001). There is an example given when conflict started between workers where one of the workers was accountable. The other workers took it as not their business to solve the issue by analyzing the situation. In another incidence there are two workers in a conversation. One, who is named T tries to tell the other, A why he did not send away other workers who intruded into an occasion without being invited. A tells T that he could have sent them away but after T convinces A why he let them stay, A falls into T’s reason.
According to the engineers, high profits were brought about by good relations between the workers and other members of the company as well as the customers. They also enhanced their relations by individual commitment in ones work. When a worker is committed to learn there will be less conflict between the workers. The superiors in such institutions are not there to boast about their positions to the inferiors but to teach them how they are supposes to work.
Team-based knowledge structured
In an organization, the superiors give the inferiors instructions which also act as knowledge. These instructions define the kind of work an individual will be performing. It was also found out that different workers have different learning abilities. A new worker at technology enterprise understood very fast what his colleagues were discussing indirectly. Not all the knowledge given to the inferiors by the superiors is shared with outsiders. According to the conversation between a new employee and an experienced engineer, there is some information that are not shared with outsiders except with the consent of the administrators involved (Strasser 2004).
Problem-solving in Learning
Problems often create a challenging question that has to be solved. In case engineers do not make the required standard, the customer communicates with them and defines the kind of outcome he desires from them. Engineers then take that as a challenge and make the required product. This is according to the conversation between engineers given in the article. There is the use of interviews which are presented in the article as dialogues for instance the dialogue between colleagues who had another one intruding. In some dialogues some workers have paraphrased other characters utterances. Also the author has used quotations from different workers saying how they have been working for instance the engineer. All the evidences given by the author are convincing as they give more elaborations. The reader of the article is able to fully understand by the use of the conclusions.
Assumptions within the Approach
At first the author allows us to take into assumption that the worker who is learning is not away from the type of work they perform. This is a good assumption as a worker cannot be separated from the work. The other instance that assumption has been used is when the author says that how people generally perceive a sense of the community as weak is contrary to what it is. Generally the author wants people to involve the reality other than how they perceive a sense of the community. The last instance is when the author uses a worker M who imitates the way Mika speaks is assumed that how Mika was presented is the way he relates with his fellow workers.
Supervision of Workers
Workers in a given institution get supervision from their bosses who include the production manager. The managers follow what their inferiors do and correct them in case they make a mistake. Also according to the author, students at the University of Manchester use social networks as a channel for learning (Nardi 2002). They get to know their own abilities and limitations in their field of specialization individually. Also stud...
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