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Getting a Written Statement: Communication Professionalism (Article Sample)


TASK: Getting a Written Statement
THE SAMPLE IS ABOUT Getting a Written Statement WHICH FOLLOWS Investigative interviewing As a fundamental, non-accusatory process in eliciting information from a potential suspect. THE SAMPLE INCLUDES Strategies of Collecting Information, Empathy, Communication and Professionalism , High Interview Standards, Applicability of Video Taping or Recording to an Interview AND
Challenges FacING Interrogators.


Getting a Written Statement
Investigative interviewing is a fundamental, non-accusatory process in eliciting information from a potential suspect. It is most effective if conducted in an open ended manner and it is through this method that as much information as possible can be gathered (Gudjonsson, 2008). Unlike in criminal interrogations the interviewer does not have to read out the Miranda rights to their interview subject in the private sector. However, the law does allow employers to oblige their employees to make statements after an investigative process whereby the employee may be suspect to work place misconduct. Other than this disparity interviews in both the criminal and private sector usually tend to follow the same methodology. This study is going to focus on how best to get a suspect to write a statement after an interrogation process.
Strategies of Collecting Information
According to Sennewald & Christman, (2008) one vital attribute that the interviewer must have is integrity. Misrepresentation can prove to be costly, and once the interrogators principles are put under scrutiny obtaining a legitimate confession from the suspect becomes very complicated. The following are some strategies that can be used during an interrogation process.
1) Empathy, Communication and Professionalism
These traits are very essential to an interviewer and they usually send a signal to the interview suspect that the interviewer is not only an honourable person but also one who truly understands their situation. Communication is perhaps the most important skill that an interrogator can have and this should also encompass a focus on non-verbal ques. Zulawski & Wicklander, (2012), actually considers nonverbal communication to be just as important as the spoken word. Gestures such as head movement, one’s tone, sudden pauses and eye contact or lack thereof can actually go a long way in substantiating the truthfulness behind a confession. Professionalism facilitates an interviewer to develop an acute attention to detail.
2)High Interview Standards
The location in which to carry out an interview should be a key consideration for the interviewer, who preferably should opt for a private room or a designated interview office. As far as strategies are concerned this ranks very high. The interviewer should seek to minimise distractions as...
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