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Case Study
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General Motors (GM) Culture Crisis (Case Study Sample)


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This milestone is designed to introduce the case study and begin a critical analysis applying knowledge gained within the course. This short paper assignment is the first step in your final project analysis of the company. It should begin with a brief description (one paragraph) of the case study that is being used. The largest component of this short paper should focus on the culture crisis with specific feature details as contributing factors, based on the elements listed below.
Prompt: Use the following case study for your organizational analysis: The GM Culture Crisis: What Leaders Must Learn From This Culture Case Study:
After reading the case study, address the following critical elements.
I. Introduction
A. How is the organization described in the case study? What are its key attributes? What are its strengths and weaknesses?
II. Organizational Modeling
A. Describe a current behavioral organizational model used in the case study.
B. Compare the current behavioral organizational model used above to other models used within the industry and also within external related industries.
C. Explain why there are differences between the organizational model used by the organization in the case study and those used by organizations in another similar industry. In other words, what are some of the reasons for using these different organizational models?
D. Compare the current impact of culture on current organizational models to the impact culture has had on past organizational models.
E. Explain how the organization is or is not operating within an organizational model unique to its industry.
F. Explain if motivational models have shifted in comparison to the organizational modeling trends.


GM Culture Crisis Case Study
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GM Culture Crisis Case Study
The organization described in the case study is General Motors (GM). GM is a multinational American corporation that manufactures and sells vehicles and vehicle parts. GM is one of the world's largest automakers and has been in business for over 100 years. GM's key attributes include its size, longevity, and vehicle production and sales focus. GM has a significant presence in many countries and is active in many markets. GM has a well-established brand, which is a strength. GM's weaknesses are related to its corporate culture. The culture at GM has been described as "stale" and "bureaucratic." This scenario has resulted in a lack of innovation and creativity, which has hindered GM's ability to compete with other automakers. Additionally, GM's corporate culture has been blamed for its lack of focus on customer satisfaction, resulting in a decline in market share. GM has also been criticized for its need for more transparency and communication, making it difficult for employees to understand its goals.
The current behavioral organizational model used in the case study is hierarchical. This system is characterized by a 

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