Case Analysis (Case Study Sample)

Aravind Case Study Student’s Name Institutional Affiliation Instructor Date Aravind's Success Factors Aravind’s success is linked to multiple aspects as illustrated below. Innovation: Aravind Eye Care System came up with various innovations, including redesigning workflow organisation, community outreach programmes, and training (Prahalad, 2003). The entity simplified practices to achieve more productivity and efficiency without sacrificing the quality of eye care. This innovative approach enabled it to become the largest and most efficient eye care system on a worldwide scale. Financial Self-sustainability: With only ten percent of the patients paying, Aravind Eye Care System continued to be financially self-sustaining. It did not use government grants or donations for operational costs. Strict financial discipline, proper pricing, and transparency formed the basis of its financial success. Quality of Care: Aravind focused on the adoption of high standards of care, which were similar to or even better than the best eye care centres globally. It underscored education, real-time monitoring, and teamwork with distinguished medical universities to provide high-quality care. Business Model for Aravind Eye Hospital (AEH) AEH works under a non-profit trust, the Govel Trust. Services offered include eye care facilities, community health outreach programmes, research and studies, education and training, production of eye care products, and women and children health care centres. Income is mainly derived from patients' revenues, whose services and accommodation prices are set with several tiers (Prahalad, 2003). Staffing is composed of full-time practitioners such as doctors, nurses, counsellors, and paramedics, all working towards the objective of wiping out preventable blindness. Financial self-sufficiency is perpetuated by financial discipline, fair pricing, and sound accounting practices. Functions of Clinical and Support Staff The clinical staff, comprising of doctors and nurses, are trained and continue to receive professional development. They are fully committed to providing quality eye care. Along with other support staff like counsellors and paramedics, they help patients and run operations (Prahalad, 2003.) The prime mover for employees might be their dedication to the organisation's objective of putting an end to unfortunate blindness. Linking AEH's Innovation to Blue Ocean Strategy Aravind Eye Care System innovation, based on Blue Ocean Strategy, involves the creation of uncontested market space and making competitors irrelevant. The company designed a model that was based on affordability and quality of eye care service, which greatly increased the demand and even market for eye care services. Through developing efficient workflows, Aravind reinstated itself as a model of an eye care provider. Weaknesses and Expansion The Aravind model has been effective though there are some possible areas of weakness such as the scalability issues and the limited coverag...