A Case Study Pertaing Decison Making In A Business (Coursework Sample)

Sales
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Sales
Ethics refers to the analysis of morality that guide human conduct and behaviors in a society. Ethical considerations can be well be described to as the values and principles addressing questions on what is right or bad pertaining human affairs and a couple of these are evident in the study case. First of all, independence is a value portrayed in Steve. He is under the pressure to make the sales deal go through more so from his boss and he is not intimidated whatsoever knowing how important it is to him as well as the firm itself he sticks to the idea that he would only consider doing business with Claire herself unlike his boss who wants it done through Claire's purchasing agent. This eventually happens as the two meet and though the deal doesn't go through it shows his determination (Ingram et al., 2015). Secondly, loyalty is also noticeable; Rob is as well loyal to the company, and it is because of this he suggests to Steve on the way forward pertaining the deal and even though Steve is always against the ways he does not give up on it and this commitment is an indication of loyalty to the company. Steve's loyalty to the company is also evident, besides Claire claiming the price is not suitable for her he still sticks to the original price, and this shows the deal is worth it, and it is the best for the company. Thirdly, integrity is well illustrated Not so long after meeting with Claire, and the deal has hit a rock, does he meet with his boss Rob, who would be expecting that Steve would be so desperate to make the deal happen at whatever cost that is not the case. Proposing to offer a donation worth $10,000 to Claire seems to suit Rob whereas for Steve as much as it might appear to be a mere gift it is crime and Rob himself is aware as his nervousness can tell. Steve declines to buy the idea as this is an act of bribing that is unacceptable, and somehow Rob has no otherwise but to give up. Lastly, courage is depicted by Rob being the divisional sales manager of the company he is very aware of the existing competition by other firms. He is not willing to let the deal slip away and even suggests to Steve they offer their client some cash so as to increase the likelihood of the deal going through. He is certain Steve would consider that considering his nervousness, but he goes ahead to propose it (Gibbs, J.C 2013).
On this business situation, Rob and Steve are operating it on different levels, Rob himself is operating it at pre- conventional level as he is unfair and only focuses on making the sale and does not care how far he has to go. He is self-centered and no wonder he refers Steve by 'someone of his level' showing he is very right (Gibbs, J.C. 2013). Steve operates it on a conventional level of moral development and it is evident as he is jurisdiction, obedience and cultural driven is through this that he cannot comply with his boss's idea of bribing Claire as this is an act that violates the law knowing that in a way or the other he could be putting his job at stake as Rob could term that as 'disrespectful' (Gibbs, J.C. 2013).
Put in Rob's shoes th...