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18 Sources
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Other
Subject:
Law
Type:
Dissertation
Language:
English (U.K.)
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Date:
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Topic:
Impact of Employee Motivation on Productivity in an Organization using Tesco (Dissertation Sample)
Instructions:
Service Type:
Dissertations / Thesis
Academic Level:
Undergraduate
Subject Area:
Business & Management /
Deadline:
24/03/2016 - 12:04:00
Subject Title:
Law Dissertation
title:
The impact of an employee motivation on productivity in an organisation using tesco as a case study.
Word Count:
9000 Words
Additional Details:
Referencing Type: OSCOLA
Content:
IMPACT OF EMPLOYEE MOTIVATION ON PRODUCTIVITY IN AN ORGANIZATION USING TESCO AS A CASE STUDY
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COURSE:
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DATE:
ABSTRACT
Modern business environment has become complex and hard to operate a business compared to the past because of the rise in competition. Business managers have to navigate through various challenges on a daily basis for them to emerge successful. Current researchers have also shown that the existence of a business is determined by the employees and customers. That requires care in the decision-making of issues affecting the marketing strategies and management of human resource in a business. As such, this research study is based on one of the aspects of human resource management. It focuses on the importance of motivating employees in an organization, a case study based on Tesco. It highlights the importance of employee motivation in the retail sector in the United Kingdom.
The background facts that pertain to the investigation of the study are first introduced and then examined. Next, a review of the existing literature is conducted. The researcher also considered and analyzed both primary and secondary data. Unfortunately, it was challenging for the researcher to analyze the secondary data. As such, the analysis presented is based on the primary data.
The primary data analyzed was collected from 30 employees at Tesco PLC. A questionnaire had been structured appropriately for use in collecting data. Analysis was done by use of statistical data analysis methods and tools. The data analyzed shows that there is a close, strong relationship between the level of motivation of workers and their performance and productivity. In turn, that has a significant impact on the profitability of the organization. The study also shows that the performance of employees drops when they lack motivation or even job satisfaction. It was shown that motivated workers have a higher productivity than workers without motivation.
The study also proved that employee motivation is important in any organization if efficient and effective performances are to be achieved. Additionally, motivation has a direct impact on productivity of workers. Low or lack of motivation leads to low productivity while high motivation leads to improved performance and productivity of the employees. The study suggests that employee motivation should be distributed evenly so that results can be obtained.
Table of Contents
TOC \o "1-3" \h \z \u HYPERLINK \l "_Toc446561564" 1.0 INTRODUCTION PAGEREF _Toc446561564 \h 6
HYPERLINK \l "_Toc446561565" 1.1 History PAGEREF _Toc446561565 \h 8
HYPERLINK \l "_Toc446561566" 1.2 Problem Statement PAGEREF _Toc446561566 \h 10
HYPERLINK \l "_Toc446561567" 1.3 Motivation for the Study PAGEREF _Toc446561567 \h 10
HYPERLINK \l "_Toc446561568" 1.4 Research Objectives PAGEREF _Toc446561568 \h 11
HYPERLINK \l "_Toc446561569" 1.5 Research Questions PAGEREF _Toc446561569 \h 12
HYPERLINK \l "_Toc446561570" 1.6 Significance of the Study PAGEREF _Toc446561570 \h 12
HYPERLINK \l "_Toc446561571" 1.7 Organization of the Study PAGEREF _Toc446561571 \h 12
HYPERLINK \l "_Toc446561572" 2.0 LITERATURE REVIEW PAGEREF _Toc446561572 \h 13
HYPERLINK \l "_Toc446561573" 2.1 Introduction PAGEREF _Toc446561573 \h 13
HYPERLINK \l "_Toc446561574" 2.2 Theoretical Literature PAGEREF _Toc446561574 \h 13
HYPERLINK \l "_Toc446561575" 2.2.1 Definitions of motivation PAGEREF _Toc446561575 \h 13
HYPERLINK \l "_Toc446561576" 2.2.2 The Concept of motivation PAGEREF _Toc446561576 \h 16
HYPERLINK \l "_Toc446561577" 2.2.3 Needs and the Expectation at work PAGEREF _Toc446561577 \h 16
HYPERLINK \l "_Toc446561578" 2.2.4 Theories of Motivation PAGEREF _Toc446561578 \h 17
HYPERLINK \l "_Toc446561579" 2.2.5 Content Theories PAGEREF _Toc446561579 \h 18
HYPERLINK \l "_Toc446561580" 2.2.6 Process Theories PAGEREF _Toc446561580 \h 21
HYPERLINK \l "_Toc446561581" 2.3 Work and Need-Satisfaction PAGEREF _Toc446561581 \h 24
HYPERLINK \l "_Toc446561582" 3.0 METHODOLOGY PAGEREF _Toc446561582 \h 26
HYPERLINK \l "_Toc446561583" 3.1 Study design PAGEREF _Toc446561583 \h 26
HYPERLINK \l "_Toc446561584" 3.2 Population of the study PAGEREF _Toc446561584 \h 26
HYPERLINK \l "_Toc446561585" 3.3 Sampling Technique PAGEREF _Toc446561585 \h 26
HYPERLINK \l "_Toc446561586" 3.4 Data Sources PAGEREF _Toc446561586 \h 26
HYPERLINK \l "_Toc446561587" 3.5 Research Instrument/Data Collection PAGEREF _Toc446561587 \h 27
HYPERLINK \l "_Toc446561588" 3.6 Reliability and Validity PAGEREF _Toc446561588 \h 27
HYPERLINK \l "_Toc446561589" 3.7 Procedure and Time Frame PAGEREF _Toc446561589 \h 27
HYPERLINK \l "_Toc446561590" 3.8 Sampling Plan PAGEREF _Toc446561590 \h 27
HYPERLINK \l "_Toc446561591" 3.9 Analytical Tools PAGEREF _Toc446561591 \h 28
HYPERLINK \l "_Toc446561592" 4.0 RESULTS AND DISCUSSION PAGEREF _Toc446561592 \h 29
HYPERLINK \l "_Toc446561593" 4.1 Introduction PAGEREF _Toc446561593 \h 29
HYPERLINK \l "_Toc446561594" 4.2 Bio-Data of Respondents PAGEREF _Toc446561594 \h 29
HYPERLINK \l "_Toc446561595" 4.3 Gender PAGEREF _Toc446561595 \h 30
HYPERLINK \l "_Toc446561596" 4.4 Opportunities for Advancement PAGEREF _Toc446561596 \h 34
HYPERLINK \l "_Toc446561597" 4.5 Discussion PAGEREF _Toc446561597 \h 38
HYPERLINK \l "_Toc446561598" 4.5.1 Job Satisfaction for Employees PAGEREF _Toc446561598 \h 38
HYPERLINK \l "_Toc446561599" 4.5.2 Factors Responsible for Employee Satisfaction and Motivation PAGEREF _Toc446561599 \h 38
HYPERLINK \l "_Toc446561600" 4.5.3 Types of Employee Motivation PAGEREF _Toc446561600 \h 39
HYPERLINK \l "_Toc446561601" 4.5.4 Employee Motivation to improve Productivity PAGEREF _Toc446561601 \h 39
HYPERLINK \l "_Toc446561602" 4.5.5 Factors of Motivation in the Organization PAGEREF _Toc446561602 \h 40
HYPERLINK \l "_Toc446561603" 4.5.6 Employee Benefits PAGEREF _Toc446561603 \h 41
HYPERLINK \l "_Toc446561604" 4.5.7 Increasing Productivity using Employee Benefits and Motivation PAGEREF _Toc446561604 \h 41
HYPERLINK \l "_Toc446561605" 4.5.8 Other Incentives PAGEREF _Toc446561605 \h 42
HYPERLINK \l "_Toc446561606" 4.5.9 Other Motivational Schemes through the eyes of Employees PAGEREF _Toc446561606 \h 42
HYPERLINK \l "_Toc446561607" 5.0 SUMMARY AND CONCLUSIONS RECOMMENDATIONS PAGEREF _Toc446561607 \h 44
HYPERLINK \l "_Toc446561608" 5.1 Summary PAGEREF _Toc446561608 \h 44
HYPERLINK \l "_Toc446561609" 5.2 Recommendations PAGEREF _Toc446561609 \h 45
HYPERLINK \l "_Toc446561610" 5.3 Limitations PAGEREF _Toc446561610 \h 46
HYPERLINK \l "_Toc446561611" 5.4 Conclusion PAGEREF _Toc446561611 \h 46
HYPERLINK \l "_Toc446561612" References PAGEREF _Toc446561612 \h 48
1.0 INTRODUCTION
The current business environment has become chaotic such that any business that dreams of success has to significantly depend on the expertise of its workers. Several theories and practices have been proposed as possible ways of solving the problem, with motivation ranking the top mystery to most managers. It is considered a form of mystery because there are several things and ways that are used to motivate people.
It is worth noting that ‘motivate’ is a derivation from ‘motive’, which has a lot to do with influencing the conduct and actions of people. Motives refer to expressions that human beings possess. As such, motivation is defined as a process that is used by managers to understand what measures should be taken to induce employees so that they work diligently and with commitment towards the realization of the organizational goals. It is an aspect of psychological concept. It aims at understanding people’s behavior by producing a behavior that is goal-oriented. It also has the aim of ensuring that good results are obtained. The feeling originates from within self and it cannot be borrowed or developed from external sources.
Motivation has a significant impact of the productivity and performance at the workplace. Additionally, it is critical in an organization because there is no business that can succeed in running without human resources and workforce. The productivity of an organization is determined by the efficiency and productivity of each employee. High individual and group performance of employees results in excellent productivity and performance of an organization.
Motivation aims at ensuring that workers and other individuals in an organization get what they expect the most from their involvement in the business. However, employees who are motivated and satisfied are expected to have high quality of performance and services, as well as productivity and profitability of the organization.
On the other hand, an employee refers to an individual who serves another as stipulated in their contract. The contract may take various forms such as written, oral, express or implied. The contract gives the employer the exclusive powers of controlling and directing the employee on how to execute tasks as they perform their work.
Employee motivation is broadly defined as the aspect that helps in energizing, sustaining, and directing the behavior of human beings. It is critical in an organization because it has significant impact on the performance of an organization. Managers are expected to assess and evaluate the performance of their employees fr...
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