Human Resource Management (Essay Sample)

Management concepts
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Managing Teams
A team or a group is a group of people with different skills and tasks and work together on a common project. These people share a common purpose, to which they are all committed, and they are empowered to set goals, solve problems and making decisions.
Groupthink occurs when a team makes poor decisions and become unwilling to criticize each other’s ideas and suggestions.  Groups affected by groupthink ignore alternatives and take irrational actions that dehumanize other groups.  A group is vulnerable to groupthink when its members have a similar background, when the group does not get opinions from outside, and when the rules for decision making are not clearly. Actions that the team leaders or managers can take to mitigate groupthink include:
Creating small groups that each work on the same task or problem
Team members to discuss some issues with outsiders and report back
Invite experts from outside to observe team processes and react to them
Assign someone to be ‘devil’s advocate’ at each team meeting
Encourage the group to evaluate the advantages and disadvantages of propositions and consider alternatives
Use some anonymously conducted surveys to gather and report on issues or data that cannot be useful or sensibly discussed in the group context.
Slackers
Slacker are people who don’t really care about the work at hand. Slackers miss their deadlines and often respond negatively to motivation. The slacker draws out a variety of responses from the other group members that could include hostility and verbal insults. Other group members tend to copy the same characteristics, and this further drives the team into complacency. Others respond by withdrawing or trying their best to ignore the slacker and revitalize the group. This makes most of the team or group members to undergo some level of stress. Slackers can greatly impact team’s performance.
Some of these impacts include;
It can have a cumulative negative impact on the way people view the reliability of the group and management skills hence a bad reputation. A slacker’s lack of contribution to the group leads to reduced work productivity. Other team members lose morale to work when slackers are allowed not to contribute to group efforts, yet they receive the same credit with the people in the team who actually did the work. This will create a tense environment because they will resent the slacker.
Barcelona Restaurant Group
Hiring staff at a customer service based business greatly determines the growth of the business. It could be used to maximize profits at businesses that do not focus on customers. Being a service based business, Barcelona Restaurant Group hires staff all the time and uses a 3 stage recruitment process the restaurant transient business is always very high with workers coming and g...