The Importance of Active Listening in the Workplace (Essay Sample)

Active Listening
Name
Institution
Active Listening
Importance of active listening in the workplace
Active listening remains to be a vital aspect of an organization. Active listening helps reduce misunderstandings at the workplace. Employees find themselves in a state where they have to explain certain issues to either the colleagues or the senior management. In the process of communicating, it is vital that the questions presented by the employees to either their colleagues or senior managers. In a state where there is no active listening, the chances are that there would be a misunderstanding. In such a case, there is the risk of work relations being affected severely resulting in a reduction of performance in the workplace. It is vital that people in the workplace train on their listening capabilities as a way of ensuring that such misunderstandings are eliminated.
Active listening for employers depicts a caring attitude. Employees need to be assured that the employers take heed of what they tell them. As the employer, it is vital that they demonstrate proper listening skills as it is critical to gaining the trust of the employees in the workplace. In a typical work setup, issues often arise. Complaints are a part of the questions that come up at work. If the employees raise up such issues, it is vital that the employer can pick up on the complaints presented. Through the same, the chances are that confidence will build by the employees of their employers, an act that significantly improves on the work relationships. Active listening serves as a confirmation of a caring attitude by the employer towards the employees positively influencing the work relations.
Further, active listening enhances the rate at which the employees work. Instructions are part of a work environment. If instructions are given, it is vital that they are executed as required. Such is only possible in a state where those given the instructions listened carefully and understood what was required to carry out the particular tasks. Active listening will make it possible for the instructions to be comprehended in the first instance that they were given. Through the same, a particular function will not have to be repeated over resulting in a faster work rate.
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