The Role of Social Media on Technical Communications (Essay Sample)

The Role of Social Media in Technical Communications
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The Role of Social Media on Technical Communications
Social media is widely used by individuals and firms for interaction as well as business purposes which include communication, online marketing, and selling and consultancy services. This paper examines research the various forms and types of social media. Then discuss the types that are useful for technical communications in the enterprise. Why are these types useful? How would you use them if you were in charge of communications for a company? Offer a solid an example. It emphasizes on different kinds of social media and brings out the ones that can be applied to technical communications and the advantage of using them as well as how they can be used in firms.
Types and forms of social media are, blog, collaborative projects, , social networking sites and virtual game worlds, content communities and virtual social worlds. The types that are useful for technical communications in enterprises include collaborative projects, blog and social networking sites. (Kaplan & Haenlein, 2010).
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Collaborative projects allows numerous final users to create coinciding and intersecting content hence being highly considered in displaying UGC. Users are able to compare among wikis which is the website that enables alteration, addition and removal o of content that rely on text and social bookmark administration which enable internet to be rated as well as enables collections supported by groups. (Kaplan & Haenlein, 2010).
It is useful because it emphasizes on the idea of working together which brings about a highly positive result compared to individual effort. Projects that are as a results of collaboration are heading toward being the major information provider for the consumer. This can be used in a company to provide employees with update for status of projects and idea exchange. For example Nokia which is a handset firm provide updates for employees by the use of wiki on the status of projects and from 68000 of its staff 20%uses the shared ideas. (Kaplan & Haenlein, 2010).
Blogs shows backward sequential order stamped date entries. It is same as individual web pages and can vary from diaries explaining the life of author to summarizing information that are required in a single area of content. Firms share important information to employees and customers using blog to notify them on anything that is new. It can be used in maintaining transparency of accompany for instance general motors use blog to maintain transparency of his company. (Kaplan & Haenlein, 2010).
Social network sites makes it possible for users to communicate through creation of profile and information that are private and allowing indiv...