Unit VI Analyze The Running Case (Essay Sample)

Unit Vi Analyze The Running Case
Name
Institution
Introduction
Training of employees in various aspects that influence performance is noble in any institution that aspires to deliver holistic services to clients. It helps in facilitating skill development, health improvement and empowerment of individuals with the aim of ensuring quality service delivery. It ensures that employees are endowed with modern ways of operations and pertinent incentives that drives comprehensive performance. According to Richard, Emener & Hutchison (2009), organizations can train employees on various aspects that include ways on how to handle customers, customer care protocols, production chain management, communication approaches, recreational, wellness systems and marketing techniques. Training on such aspects enables companies to focus their synergies in providing competitive services at the right time. This paper explores the best way of managing training program at Manage Your Health Company (MYH) that is expected to be rolled out. The training programs the institution seeks to adopt is to improve employee performance by ensuring their health and physical wellbeing. In particular, the company that has over 20,000 full time employees and 5,000 part time employees is set to offer training on recreation and wellness. The program is to be facilitated by experienced trainers with the capacity of ensuring holistic development.
1
As noted, MYH is set to roll out a recreation and wellness training program that aims at equipping employees with requisite incentives for health development. The training is to be executed to boost health conditions of the staff and in turn engage in quality service delivery. Improving employee health requires effective and timely enlightening on dietary matters, awareness creation on healthy foodstuffs, and education on balanced diet among others (Richard, Emener & Hutchison, 2009). On the other hand, keeping fit calls for favorable fitness training and systematic workout by the employees. These aspects require a well versed training team and management for best results to be attained. To achieve the objectives, the institution contemplates outsourcing the management of the training process to facilitate the program based on the scope of work to be executed.
However, the proposal to outsource trainers is deemed unnecessary and wasteful given that MYH Company has a well-established internal training team/department that has over the years conducted various training programs successfully. The internal training department has the capacity to conduct the program that requires intense instructor led process. Actually, the internal department holds the requisite reputation to handle all the activities involved in the training program (Richard, Emener & Hutchison, 2009). The activities include the execution of intense training led sessions, development of training videos that website users can view effectively from the company’s intranet and development of clear training manual. Others include, development of a vibrant incentive based program for health improvement and use of the program, creation of surveys to assess the process of training, development of monthly presentations including that of the completed work.
Based on the review of the institution’s capacity, there is no need to hire external bodies in the implementation of the program because MYH has the requisite capacity of ensuring holistic development of employees on health matters. The use of internal trainers will help the institution in saving cost of operation, facilitation of effective understanding, quick service delivery, and rationalization of services. Therefore, it is highly prudent for the company to embark on internal training
II
AssessmentWeightProposal 1Proposal 2Proposal 3Managerial approach15%90%= 40%95% = 35%90% = 35%Technical, approach15%80% = 35%90% = 20%80% = 20%Past performance20%70% = 20%80% = 10%65% = 15%Price20%Interview results35%50% = 15%60% = 20%Total100%95%75%90%From the findings, it is evident the proposals presented are bound to be achieved in respect to the assessment approaches. Under proposal one, the managerial approach I is to yield over 40% returns while in proposal two and three will stand at 35% respectively. Technical approach will account for 35%, 20% and 20% respectively for proposal 1, 2 and 3. Consequently, past performance that has been used as an indicator for determining the incentives to outsource based on capacity records positive figures. Therefore, it is recommended for the institution to outsource a management company to coordinate the program towards ensuring its success. Similarly, it is recommended for the company to put in place relevant tools and equipments that hold the capacity of fostering the realization of quality training of the employees.
Three: the potential clause included in the contract
Indeed, any co...