Preventing Insensitive and Prejudiced Verbal and Written Conversations (Essay Sample)
Professional communications are meant for a diverse audience. These diversities might include cultural, racial, religious, gender, ability, or any other type of diversity.
In your paper,
Explain two best practices for avoiding biased and insensitive written and verbal communications.
Explain why you might include humor in your professional communications.
Identify at least two situations where humor should be avoided.
Explain how to remain positive and how to show respect to your listeners.
Explain from the sentences listed below why each could be considered biased or insensitive.
Then, revise each sentence to remove any biased or insensitive language.
Biased and/or Insensitive Sentences:
A secretary should be available at all times for her supervisor.
Autistic children in this program have maintained high GPAs.
As a nation, we strive for Christian values.
We need feedback on our new smartphone app, so I’ve sent a survey to our employees who are under 50.
The new Chinese intern Chao is, of course, our best at analyzing data.
Avoiding Biased and Insensitive Communication
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Guidelines for preventing insensitive and prejudiced verbal and written conversations.
One strategy for avoiding bias in written and spoken interactions is using first-person pronouns such as "us, our, and we," since these phrases indicate that the writer and reader share or agree on the point of view. Third-person pronouns are preferable to first-person pronouns.
Utilizing inclusive pronouns is another method to minimize prejudice and inappropriate communication (Costello, 2019). Rather than saying "she, he," it is preferable to use inclusive pronouns such as "they, theirs," which do not imply gender.
Why using humor in your business communications is a good idea.
When used properly, humor may be beneficial in business discussions. As Cheryl Snapp Conner (2019) mentioned, comedy may be employed to aid the audience in recalling the message as a whole. The joke must be pertinent to the conversation's subject to do this. Additionally, Cheryl Snapp Conner (2019) mentioned that
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