How to Help Employees Understand the Value of Excellent Customer Service (Essay Sample)

Network nutrition distributors
Name
Institution
How to Help Employees Understand the Value of Excellent Customer Service
The big responsibility for creating an excellent customer service atmosphere begins with the business owner. As a business owner, one important aspect that can be undertaken is instilling the importance of excellent customer service through leading by example CITATION Bur07 \l 1033 ( Burton, 2007). Leading by example through demonstrating the importance good customer service will help employees in the organization appreciate the importance of good customer service CITATION Gib12 \l 1033 (Gibson, 2012). Additionally, employees can be made to understand that it is the customers that are keeping them in the organization and that without these customers they will not be having their position in the organization. It is therefore important to treat customers well to retain them in the organization.
External customers
Health training facilities- These are facilities that specialize in physical training facilities such as gymnastics and aerobics. They require these supplements for body building activities, losing weight among others. They purchase weight loss supplements and muscle building supplements.
Beauty and cosmetics stores- These stores are external customers for the company products. These stores specialize in selling beauty and cosmetic products to their customers. Additionally, the offer consultancy services to their clients on the best and appropriate skin care products. These store purchase skin care products from our company as we offer these supplement and other beauty supplements.
Individuals with medical conditions and not inside the network. These i...