Report Of A Company The Client Was Working For As An Inter (Essay Sample)

Institution
Name of Employer
Internship advisor (small font)
Students’ name (Large font)
ID number (Large font)
Major (Large font)
Submission date
Executive Summary
According to the requirements by the PMU College, all students are expected to undertake an internship as part of the course work in complete attainment of the Degree. The internship should help the students to put in practice skills and knowledge learnt at the school in practice before the actual practicing in the job market. By doing this, it gives the students confidence in what they learnt in class for its practical application and evaluation. For my case, I took my internship at Saudi Aramco Total Refinery Petrochemical (SATORP) in Saudi Arabia, Jubail. I did my internship in the Human Resource Management Department of the company under the Division of Training and Development for a period of eight weeks which commenced on 18th September 2016 and culminated on 10th November 2016. This is the detailed report of my internship which includes the Business model of the company, Functional role of the department where I was attached, SWOT analysis of the company’s business, review of selected literature and the reflection of the my experience during the internship period.
Introduction of the Report
Theories that are always taught in class must be applied practically to ensure that the right knowledge and skill is acquired in the training process. No one individual can acquire skills without any practical application of the learned theories into practice. Therefore for our learning to be effective, practical application in terms of internship is a crucial part of our course work. This report is a scholarly work presented to PMU college of Business Administration, Business Administration Department as part of course work. It is a detailed report of the company and my experience during the internship period.
Introduction to the Company and the Department
SAUDI ARAMCO TOTAL Refining and Petrochemical Company (SATORP) is a petrochemical company that was previously known as Saudi Arabian Oil Company. The SATORP was officially started in the year 2008 June when the shareholders of both TOTAL and SAUDI ARMCO singed a shareholders’ agreement for the companies to operate under the new name of SATORP under global partnership. Saudi Arabian Oil Company (Saudi Aramco), is a fully incorporated, state-owned enterprise which has been recognized as a world leader in exploring and refining of petroleum products. TOTAL is also a leading multinational energy producing company and it operates in more than 130 countries. It is the fourth largest publicly-rated assimilated international gas and oil company in the world. Since 2014, the company was rated as a world-class refinery company (Saudi, n.d.).
The company is an environmentally friendly company producing a high amount of white products from its raw materials of heavy crude oil. The company ventures in petroleum and gas. The company’s refinery and premises are located in Jubail in East of Arabia. The company’s takes a high rank in terms of the barrels refined and sold per year. SATORP has gained a lot of popularity in the past few years due to its dealership in environmental free and economical fuels that are the order of the day as the world fights against global warming and depletion of the ozone layer. The company is also home the largest oil reserve globally. In terms of the money it rakes per year, it’s truly a fortune 500 company. Its production capacity stands at 400,000 barrel per day of the Arabian Heavy Crude Oil. It produces a number of products which includes; benzene, gasoline, LPG gas, coke, diesel, sulphur, propylene and paraxylene (Saudi, n.d.).
Vision of the Company
The vision of the SATORP Company is to be the Middle East and Asia’s Leading performer in refining and petrochemicals with a passion for the environment (Saudi, n.d.).
Mission of the Company
The mission of the SATORP Company is to maximize added value and meet our stakeholders’ expectations by:
Being reliable and cost efficient in our business and
Conforming to the highest safety, health, environment and quality standards (Saudi, n.d.).
Organizational Behaviour
Organizational behaviour can be termed as an insight into the manner in which persons in an organization relate. This is an important component for any successful business. It helps in creating and improving relations amongst all stakeholders in an organization including employees and the managers with the aim of improving the overall productivity of the firm or group. Organizational behaviour is regarded highly by most human resource manager with the aim of making the best out of every member in the organization (Markos, 2010). However it can be deterred by various issues that may work to reverse the cohesiveness between stakeholders in a firm. The company is guided by the following core values:
Focus on customer satisfaction
Good corporate governance
Teamwork and efficiency
Continuous learning and
Foster social responsibility.
Company’s Culture/ values
The company has four basic values on which they base their culture for a better service to the public and its employee. The values are termed as the 4 “p”, they include:
People. SATORP shows respect to a diversity of people they associate with and fully support them in welfare.
Pride. SATORP takes pride in what they does and are committed to excellence, quality, safety and environment.
Professionalism. SATORP conduct their business activities with a group of competence personnel who are responsible and accountable.
Partnership. SATORP synergize fully with the stakeholders of the company to build a collaborative, trusting and productive relationships.
Human Resource Management Department
Human Resource Management (HRM) is one of the most essential departments of any organization. They are vested with various duties that are geared towards sourcing and retaining of the human resource (employees) of an organization. The main goal of HRM is to maximize the organizational productivity through enhancing the effectiveness of the organizational employees and simultaneously improving the work environment for its employees. The various roles of HRM are recruiting of employees, training and development for employees, employee and labour relations, compensation and benefits of administration and health and safety of the employees (Becker & Gerhart, 1996). For the case of SATORP, various division within the Human Resource department existed which enable the smooth running of the departments activities and to help achieve the goal of the HRM department for the organization. The various departments that existed included;
Recruiting Division
Recruiting division within the HRM department is responsible for recruiting of new employees within the organization. Whenever there is a gap in the employees’ duties and the number of employees within the organization, it was the duty of the recruiting division to undertake the recruitment process for the new employees to join the company. The HR recruiting project management team and directorate at the time of recruiting laise with a recruitment agency that is trusted to deliver conduct the process effectively. They also provide them with the job descriptions that best fit the vacancy to be filled up, gives the agency the required skills; review the methods for technical evaluation and procedures. The recruitment agency then receive candidates applications, review and shortlist the CV’s of the applicants then send them to the appropriate hiring managers. The recruitment manager then liaise with the hiring managers’ then plan and coordinate interviews for the shortlisted candidates. They utilize the latest recruitment resourcing tolls such as online recruitment and also the traditional recruitment tools in identifying global regions where they can source the best skills needed.
Compensation and Benefit Division
This team is responsible for the compensations to the organizational employees and also remission of benefits to the employees. At times when employees encounter financial engagements when on organizational course, they claim the full amount spent and are compensated. The employees fill a claim form then forward it to the department where it is verified and compensation made. They are also responsible for handling the payroll for the employees and also enforces tax administration and benefit administration for the employees. They also handle any query relating to their duties from the employees.
Employee and Labour Division
This division deals with employee grievances and take the appropriate actions or reverse or rather help the condition. This division helps to ensure that there is conducive environment for the employees so as to help in employee satisfaction while on duty and helps in retaining the employees in the organization to ensure that the key employees are retained in the business.
Training and Development Division
This is the division in which I was attached. The major function of this division is training of the new employees who are recruited in the organization for their various roles and also training on the existing employees of the organization to enhance skills and knowledge for improved and better performance in the organization. It achieve this through development of information systems to track and ensure that the process of employee training is continuous and also to facilitate trainings that are per the organizational requirements and standards.
Recruitment Process for SATORP
The company utilizes both online and traditional forms of recruitment process. The online recruitment process is used to a greater extent than the traditional methods. Bec...