The Chief Complain App (Essay Sample)

The Chief Complain App Kisha Bowen Chamberlain University NR 599 Dr. Shivok-Jefferson February 19, 2023 The Chief Complain App 1 PART 1 2 PART 2: Ї Name The Chief Complain, also referred to as The CCC. Ї Author The Chief Complain was created by Dr. Chris Feier, who holds a medical degree and Pharmacy Degree. He is an emergency medical doctor at Los Angeles County and a professor specializing in Clinical Emergency Medicine at the University of California (the Keck School) (ESCAVO, n.d). Dr. Chris worked in close collaboration with ESCAVO's software developer (Daniel Nichita) to formulate The Chief Complain, a resourceful emergency app whose primary focus is to utilize algorithms to generate the most common medical complaints that are encountered, particularly in emergency medicine. Ї Endorsement The Chief Complaint app is approved by the Keck School (Medicine Department) based at the University of Southern California (ESCAVO, n.d). The professors involved in the peer review and endorsement of the app include “Mel Herbert (Professor Emergency Medicine), Stuart Swadron (Professor Emergency Medicine), William K. Mallon (Professor Emergency Medicine), Edward Kwon (Assistant Professor Clinical Surgery), Ilene Claudius (Associate Professor Emergency Medicine) and Paul Jhun (Associate Professor Emergency Medicine)” (ESCAVO, n.d). Ї Operation The Chief Complain is mainly suitable on the ESCAVO Mobile Platform. This is simply because the app was specifically established on the “ESCAVO Mobile Publishing Platform” (ESCAVO, n.d). When used on this platform, The Chief Complain app does not collect personal information. It only allows general or anonymous usage of technical data, such as page views, number of opens, crashes, and ratings. Ї Aesthetics From a user point of view, The Chief Complaint is easy to download, navigate, and use. For instance, any person who wants to use the app only needs to search for it at Play Store, download, and then install it. Once the app is installed, there are several icons to click. The icons contain all the information a user could be looking for. There are also other icons that direct users to the privacy policy, software development, author, and disclaimer. Ї Purpose The intended purpose of The Chief Complaint is to help emergency physicians approach patients' emergency complaints in a certain systematic way. Since the app comprises structured algorithms, it enumerates a structured way the physicians can use to address emergency complaints per patient (Hansoti et al., 2021). According to the app, each patient's complaint is unique and, therefore, should be handled in a unique way. Ї Clinical Decision Making To a great extent, The Chief Complaint app influences how clinicians and other physicians handle emergency complaints raised by patients. Using the app, clinicians, especially in the emergency department, understand that a complaint raised by one patient is not similar to the complaint raised by another patient. With such understanding, clinicians are better positioned to utilize structured approaches to uniquely address every medical complaint. Ї Safety The Chief Complaint is created for general-purpose use by clinicians to address patients' complaints using structured algorithms. Therefore, it does not in any way impact the patients (Nierenberg, 2020). Furthermore, the app does not collect personalized patient information, and hence, patients are unlikely to be influenced negatively by the app. Ї Privacy/Security The Chief Complaint has a Privacy Policy. As indicated under the app's Privacy Policy, the app does not request personal information or user-identifiable information, such as email address, name, age, location, etc. Rather, the app allows general usage of technical data, which comes in the form of page views, the page crashes, and the app opens. Additionally, the app does not share information on social networks. Since the app does not collect personal information, it is impossible for users to experience a breach of privacy or a breach of health information. Ї User The app's intended users are emergency physicians, including clinicians, doctors, nurses, therapists, and other emergency workers. Emergency physicians can use the app to generate structured algorithms that enumerate structured and unique ways to address patients' complaints (Nierenberg, 2020). Ї Distribution The Chief Complaint app has a wider distribution. This is simply because the app is designed for general use, meaning that it can be used by emergency physicians in any region, state, or country. Furthermore, the app is not patient-specific. It is also not physician-specific, and therefore, it can be utilized in any emergency department. Ї Credibility To a great extent, The Chief Complaint app's sources of information are credible. This is due to several reasons. First, the app is authored by a professor (Chris Feier) who is not only a doctor but also a lecturer at the Clinical Emergency Medicine Department situated at the Kick School of Medicine. Second, the app has been approved or peer-reviewed by other medical professors, including “Mel Herbert (Professor Emergency Medicine), Stuart Swadron (Professor Emergency Medicine), William K. Mallon (Professor Emergency Medicine), Edward Kwon (Assistant Professor Clinical Surgery), Ilene Claudius (Associate Professor Emergency Medicine) and Paul Jhun (Associate Professor Emergency Medicine)” (ESCAVO, n.d). Relevance The app's information (as per the references) dates back in the year 2010. There is no indication as to whether the information has been updated recently or not. Therefore, it is not possible to tell whether the information presented in the app is current or outdated. However, the content is generated from peer-reviewed articles, such as "Huff, J. S., Decker, W. W., Quinn, J. V., Perron, A. D., Napoli, A. M., Peeters, S., & Jagoda, A. S. (2007). American College of Emergency Physicians. Clinical policy: critical issues in the evaluation and management of adult patients presenting to the emergency department with syncope. Ann Emerg Med. Apr;49(4):431-44. doi: 10.1016/j.annemergmed.2007.02.001. PMID: 17371707” (ESCAVO, n.d). 3 PART 3: Patient Age-population The clinical scenario at hand revolves around an adult male. As per the medical history, the adult male patient is having chest pains. Clinica...