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8 pages/≈2200 words
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Business & Marketing
English (U.S.)
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Critical Analysis on Operations Management Techniques (Essay Sample)


Propose and implement operational management techniques to maintain and improve core areas in( CCSP)business operations, this will include quality management process(QMP), supply chain management, and also critically evaluate the contribution made to business effectiveness through (QMP) practice and supply chain procedures


1 Supply Chain Management (SCM)
2 Quality Management Process (QMP)
3 Ceylon Cold Store PLC (CCSP)

Table of Contents

List of Figures. 4

List of Tables. 4

Acknowledgment 4

Introduction. 5

1.1 Brief overview.. 6

1.2 Value Chain. 7

1.3 Supply Chain Management 9

1.4 Supply Chain of Ceylon Cold Store PLC.. 10

1.5 Quality Management process. 10

1.6 Critical analysis of value chain segments. 11

1.6.1 Inbound Logistics. 12 Strength and weakness of quality Management Processes. 13 Suggestion to improve Business Profit 13

1.6.2. 14 Strength and Weaknesses of Supply Chain Procedures. 14 Strength and Weakness of quality Management Processes. 14 Suggestion to improve business profit 14

1.6.2: 14 Strength and weaknesses of supply chain procedures. 14 Strength and weaknesses of quality management process. 14 Suggestion to improve business profit 15

1.6.3: 15 Strength and weaknesses of supply chain procedures. 15 Strength and weaknesses of quality management process. 15 Suggestion to improve business profit 15 

List of Figures

Figure 1. 8

Figure 2. 9

List of Tables

Table 1 CCSP Business Model and Value creation. 9

Table 2. 10

First and foremost, I would like to express my gratitude to my professor (name of the professor) not forgetting the principal (name of the principal) who has continuously given me support in my line of study; I would like to thank them for providing me with this golden chance. I have come to learn many things during this research that I didn’t know before.
Secondly, I would like to thank my fellow students who have helped me do this paper; your Assistance was highly appreciated. Last but not least, I would like to thank my parents for their continued support by providing all the materials that I needed, and I was able to finish in time.
Ceylon Cold Store PLC (CCSP) has an attractive heritage of serving excellent Sri Lankans for 152 years. They have been able to offer value and quality in beverages, cold confectionery, and retail. They have expanded within the years by improving manufacturing capabilities, product improvement, and creating value for the customers, communities, supplies, partners, and shareholders. This critical thinking analysis will look at how Ceylon Cold Store Company has used Operations Management Techniques to record the success and challenges encountered and how they have implemented Supply Chain Management systems(SCM) in this company.
1.1 Brief overview

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