Patient Satisfaction Questionnaire (Other (Not Listed) Sample)

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Patient Satisfaction Questionnaire
Introduction
This survey aims at gathering relevant information to determine the levels of patient satisfaction among diabetic patients. The survey will be conducted among patients at a diabetes treatment center at Spring Valley Medical Center in West London. The treatment center accommodates adult patients with chronic conditions such as diabetes. Therefore, the population selected for this study comprises of adult patients admitted to the clinic with chronic diabetes conditions. The survey subjects range from the age group of 22 and 65. They are also people with different background in terms of their religious and cultural backgrounds.
The diabetes treatment center at Spring Valley Medical Center provides patients with various comprehensive treatment programs that encompass both inpatient and outpatient care for those with chronic diabetes conditions. The center has an extremely qualified team of staff members including nutritionists, diabetes educators, and certified physicians. Therefore, the treatment center offers a broad range of services to patients I order to achieve its objective of assisting patients to live healthier and longer lives despite their chronic conditions. The medical center provides several services to patients, including gestational diabetes education, acute care program for hospitalized patients, continuous monitoring of glucose levels, diabetes self-management education, and screening.
Survey questions
a) Personal details
Name:
Age:
Gender:
Health plan or treatment method:
Length of time spent the center:
b) Level of Satisfaction
1. How accessible is the doctor when booking appointments for checkups and treatment? Are the doctors and other members of staff always available in their offices when needed the most?
2. How would you assess or judge your communication with the physician and other personnel? Evaluate the communication in terms of the language, used, courtesy and appropriateness among other things.
3. How long does it take for someone from the office to respond to emergencies or urgent matters?
4. Do you find the process of obtaining follow-up information from the doctors and other members of staff any easier?
5. Basing your evaluation on a scale of one to ten, how would you assess the environment at the center? Note that one is the lowest score while ten is the highest.
6. How would you describe the convenience of the center based on a scale of one to ten? Please note that convenience refers to the outlook and layout of the center, with factors such as ample parking space, waiting hours, facilities, and general outlook on the environment.<...