Business Environments Issue 1: Ethics and Legal Environment (Research Paper Sample)
Will you have access to the book that is needed for this paper? Pearson Custom Library AMBA610 The Manager in Organizations and Society University of Maryland University College. I am also attaching the reading and reference material for the first part of the assignment and the instructions"
This assignment is due on June 5th by 6 pm...
Be sure to base your discussion of these issues on the theories and principles in the reading you have done throughout this seminar. This is not a research project. The purpose of the assignment is to demonstrate your knowledge of and ability to apply the principles and theories discussed in the course materials. Do not consult sources outside the assigned AMBA 610 course materials. Using sources that are not in the course materials may result in point deductions. Your exam should contain specific references to the text book and other course materials. When making reference to course materials, be sure to include proper APA formatted citations and indicate direct quotations by using quotation marks and proper page citation. Course materials include the textbooks, articles, and any additional material posted by your instructor. Do not use any website materials.
Do not post a separate document for each question. Your final document should include ONE reference list at the end of the document with all of the references you used in your responses. The reference list is required but will not count toward the allowed number of words. In addition to the reference list, you should also cite sources in your text when appropriate.
You must address all questions. Your answers should be limited to the number of words indicated for each question Failure to adhere to length parameters will result in deduction of points. It is advisable to use the word count feature to check.
Point Allocation: 80% of your grade will be based on the quality of the content of your responses to the questions. The content points allocated to each question are indicated. In addition, consistent with the practice followed throughout the course, 20% of your grade will be based on the quality of your attention to graduate level grammar, punctuation, usage, spelling, and APA citation requirements.
Content - 80 points
Issue 1 - Ethics and Legal Environment - 30 points (3.5 pages)
http://web.b.ebscohost.com.ezproxy.umuc.edu/ehost/detail/detail?sid=d2d791ce-6b5e-48bf-a16b-0a5fc074aa13%40sessionmgr103&vid=0&hid=123&bdata=JnNpdGU9ZWhvc3QtbGl2ZSZzY29wZT1zaXRl#AN=2861c&authdb=fsv&db=bth
Note: Sources Attached
Playtopia Toy Company, once the undisputed leader in the action toy industry and a beloved brand among consumers, finds itself in dire economic straits. The slow recovery of the economy, the emergence of strong niche competitors in nearly every one of its product lines, and a recent string of less-than-successful new-product introductions has produced such dramatic revenue losses and accompanying decreases in profitability that the very existence of the company is thought to be at serious risk. In fact, the situation has become so desperate that Playtopia —which has always thought of itself as more like a family than a business and which had avoided laying off employees even during the Great Depression—now feels it has no choice but to cut costs by cutting employees.
Each department manager has been asked to cut one employee. In the small (15 employees), but highly compensated, Toy Ideation/Mockup Department, there are 4 people under consideration:
The first, Ari, is a highly educated and experienced former marketing executive in his early 60s. About 4 years ago, though he had no formal toy-design experience, he submitted an application portfolio to Playtopia, “just for fun.” The portfolio so impressed Playtopia's reviewers that the company flew him in for interviews and hired him on the spot. Playtopia paid a substantial sum to move Ari and his wife to Breezedale, the medium-sized Midwestern city where Playtopia is headquartered. Ari also was hired at a higher pay grade than Playtopia typically offered to new employees. Since joining Playtopia , Ari has done well. He is acknowledged to be one of the more conceptual thinkers in the company, and his broad experience in other industries and his flexible and innovative thinking have allowed him to contribute productively to many phases of the Playtopia product line, from blister-pack character sets to movie tie-in offerings. He is liked by co-workers, is a sought-after collaborator, and has contributed significantly to many important projects. Ari and his wife have no children. His wife has a successful career as a highly compensated academic administrator. They have a showplace home and seem to be well fixed for money.
Gloria is a 40-ish single mother of two teenagers. She moved to Breezedale because its atmosphere was more conducive to bringing up her kids than big-city life on the west coast, where she had worked in the entertainment industry in a wide variety of positions, ranging from animal wrangler to stunt person to script doctor. Gloria is very savvy about the likes and dislikes of tweens, teens, and young adults—prime audiences for Playtopia's products. She is an extremely hard worker and is always willing to take on multiple projects simultaneously and to do grunt work that others find boring. Her performance evaluations have always been excellent. Gloria's financial situation is iffy: she was hired at the base level for a toy designer so, with kids to care for, she has to take moonlighting jobs in order to make ends meet. These jobs leave her in an on-again/off-again state of sleep deprivation, which in turn leads to somewhat more frequent than usual bouts of illness and missed work days. Despite this, Gloria has rarely missed a deadline and is thorough and professional in her work. However, her unpredictable absences can be a little frustrating to her project teammates and sometimes result in having to reschedule important meetings multiple times. Gloria's been with Playtopia for about 5 years but has not yet been promoted and is known to be disappointed about that situation.
Terry is a hotshot designer in his early 20s. He was recruited to Playtopia after a summer there as an intern, where he had shown great promise. Although he's been at the company for less than two years, he's already been promoted from Designer I to Designer II. He has formal training in computer design techniques and animatronics, has attended film school, and is a brilliant conceptualizer. He has a wicked sense of humor and, although he's generally well liked, his occasionally immature and barbed remarks about others' work sometimes gets him into awkward situations with peers. He can also at times be something of a prima donna concerning what projects he is or is not willing to work on or people he is or is not willing to work with. He is a little cavalier when it comes to observing work hours and deadlines; and his supervisor has spoken to him about this on a couple of occasions—but nothing has ever been considered serious enough to mention on his formal reviews. Terry is quite ambitious—while Playtopia feels lucky to have landed him, there are also recent rumors that he is floating his resume out to competitors. But whenever this subject comes up, for example in casual lunchtime conversation, Terry denies the rumors and always asserts his satisfaction with his current situation.
Michelle is a long-time employee of Playtopia: she joined the company right out of high school many years ago and it's the only place she's ever worked. She began her career as an administrative assistant in the payroll department, but worked hard to learn all aspects of the company's operations and managed, through her innate talent and long hours, to make the rare switch from the business side to the creative side of the company. Her rise at Playtopia coincided with the company's go-go years, when it could do no wrong and made huge profits each year, and the retirement package she has amassed will be substantial. That retirement package will become 100% vested in six months. During her years in the Toy Ideation/Mockup Department Michelle has created many lucrative products for Playtopia, particularly in the plush and interactive toy areas, which seem to be particular strengths of hers. But in recent years, with the emphasis shifting to comic-book action heroes and sci-fi blockbuster tie-ins, Michelle has struggled to contribute—it's been awhile since one of her ideas has been accepted for development. However, the other designers love working with her and say she is really good at offering suggestions that improve their ideas.
Using Professor Badaracco's framework, if you had to make this decision, what would you do? Consider all steps of the process, including the three tests. Incorporate any relevant information from preceding weeks of the course in your discussion. Your discussion should not exceed 1000 words (approximately 4 pages, double spaced).
Issue 2 - Organizational Environment - 30 points (3 pages)
Cookie has been an artisanal baker for the past 10 years. She operates her small business under the name "Cookie's Custom Cupcakes" out of a tiny bakery shop in the Squirrel Hill area of Pittsburgh where she makes highly customized desserts that appeal to an upscale restaurant market, as well as to occasional walk-in customers, most of whom are affluent, young professionals who have “discovered” her elegant and tasty treats. These customers have great regard for Cookie's unique, high-quality baked goods, so “CCC” (as it's commonly referred to) products command a premium price.
Currently, Cookie's baked goods are produced and sold only in the Greater Pittsburgh area. This is largely due to a concern for making sure the products are always served fresh; but also partly due to operational constraints. Production is limited to what Cookie herself and a small staff of family members and trusted friends who have been with her for several years are able to produce. Cookie's restaurant contracts account for most of her production but she also, as time and workload permit, accepts special orders. The special-order items are produced in quantities ranging from single, one-of-a-kind confections to party-themed dessert items of no more than 50 count.
After Cookie appeared on a popular cable television reality show, "Bake Your Tarts Out!," her dessert items gained instant national recognition. Even though she did not win the competition, she made it to the finals and the resulting publicity generated many new fans for CCC's goodies. Now, people across the country want to serve CCC desserts at their parties and other social gatherings.
Cookie has been approached by representatives of a major food-industry investment firm that is willing to fund CCC's expansion. They have told her that, despite the less-than-favorable economic conditions, they believe now is the time for her to expand to take advantage of the television boost to her popularity. In addition, they believe that there is now a growing demand for her baked goods in markets outside of the U.S. Since food trends are often fleeting, the investors advise Cookie that she should "go big now" and try to capture as large a market share as possible. Of course, she would have to produce her baked goods in larger quantities and sell them at lower prices to do so. Cookie is used to running a small business, so all of this production up-scaling talk is new to her. She knows CCC will have to invest in more trained staff and production equipment to meet the increased demand, but she's not sure how to go about it—or even if it's a good idea to move forward with such a plan.
Cookie has hired you to give her advice about how she should proceed.
Answer the following questions about CCC. Be sure to state clearly any assumptions you make about the organization as part of the description of factors to consider, and state the reasons for including each factor. Use organizational structure language and theory in your response.
In deciding whether or not to produce larger quantities, what factors should Cookie consider?
What specific recommendations do you have for Cookie?
Pages: 3.5 + 3 + Bibs.
Sources: SEE ABOVE AND ATTACHED (No other sources)
Style: APA
Business Environments
Name
Institution
Issue 1: Ethics and Legal Environment
Since each department has to lay off one employee, it means that one out of the four considered employees in the Toy Ideation/Mockup Department should be considered. This presents an ethical dilemma that is hard to decide on since it presents right versus right scenarios. However, this can be resolved using Badaracco (2002) framework. This can be resolved using the four-question framework in which the decision maker asks all the four questions and gets the most appropriate responses for each. When answering the first question, the decision maker has to consider all the parties involved in the case as well as those who will win and who will lose (Van Buren, 2008). In this case, the parties involved to the case are the company employees, the four considered ones for lay off, the management, investors, supplies, and the customers.
In order to remain in business, the company has to lay off one employee from each department. The management from this department would be carrying out their management roles effectively if they lay off one employee as required but in the right manner. The customers, suppliers, and investors would win if the company remains in business and has the most skilled, experienced, and hardworking employees who would ensure success of the company. However, for the case of the four parties, they would win or lose based on the taken decision. The final decision taken would be to lay off one of the four employees.
Laying off Ari who is in early 60s means that it would not be easy for him to get a job since he is nearing retirement age. However, he has a financially stable wife and since the couple does not have children, having him out of work does not mean that the two would not be able to financially support their needs. Laying him off would benefit the organization since he is one of the few highly paid employees and therefore would be a great saving for the company. However, his experience, innovative skills, flexible character, and hardworking skills mean that he is a great asset to the company. Laying off Gloria would be a great torment to her. She is a single mother of two teenagers and in fact the current job is not enough to car for her financial obligations. Even though she is absent most of the times for spending sleepless nights working, her hard work, savvy character, and always on time on projects are great assets to the company. In order to benefit from her skills and experiences, it is advisable that she is promoted and her salary increased in order to benefit from her presence on work every time.
Terry who is in her 20s shows great promise to the company. Even with her formal training in computer design techniques and animatronics, having attended a film school, and being a brilliant conceptualizer, her wicked sense of humor, immature and barbed remarks, and her refusal to work on some projects makes her the ideal candidate for lay off. There are rumors that she is considering switching companies. Even though this might not be true, her skills, experience, and age are good to help her get a new job. Laying her off would not be so destructive since she can easily get another job. Laying off Michelle is out of the question since his retirement arrangements are underway. Even she had outdated ideas, her active contribution help in improving the ideas of others. Her contribution in the past has been remarkable.
In the second question, the decision maker would consider the people with rights that must absolutely be respected and thus cannot be violated. In this case, the rights to consider are age, financial obligations, and financial stability. When considering the aspect of age, it would be unethical or unacceptable to lay off employees who are nearing retirement since it would be impossible to get jobs in other organizations. Another aspect is that of financial obligation (Bragues, 2006). A good example in this case is that of Gloria who has two teenagers to take care of and is even unable to cater for all her financial obligations despite the fact that she is taking more jobs during her off time. The last aspect to consider in terms of rights is that of financial stability. In this case, as the decision maker considers who to lay off, he should consider how hard life would be for the person who is laid off. Following this question, the best person to lay off would be Terry.
Considering the third question that deals with the character of the decision maker, it would be possible to reason with the young employee after laying him off (Badaracco, 2002). It is even possible to help him get another job through referrals or by writing him an attractive recommendation letter. The last question explains the aspect of responsibility. In organizations, the managers have responsibilities that they have to fulfill. However, in some instances, they do not have to take the responsibilities seriously since they are required to act as human beings. The decision maker should therefor consider what would work in the world as it is. In this case, what works is what would not be taken as a great punishment by the victims. Since the manager has to lay off any employee, it has to be the most appropriate for lay off (Resick et al, 2011). The manager would behave as a human being if he helps the laid off employee to get another job.
Following the framework by Professor Badaracco (2002) of consequences, rights, character, and pragmatism, the best decision would be to lay off Terry. This might be based on the rumor that she is looking for another job. Even if it happens that the rumor is only a mere assertion, laying her off would not be a great challenge to get into another company. At her age, with her skills, her experiences, and without any financial responsibilities, it is easy for Terry to have her problem fixed.
Issue 2: Organizational Environment
Before the recommendation, it is advisable that Cookie goes for the opportunity. This an opportunity that has helped many organizations go global. In fact, most of the current multinational corporations were started as family businesses and expanded when opportunities came up. As a result, this can be considered an opportunity of a lifetime for Cookie. It is notable that even with high quality and well-liked products, Cookie has not considered expanding in the past because of lack of the required resources, operational constraints, and the firm’s philosophy of serving fresh products. However, this does not mean that with expansion, the philosophy would be breached since it is possible to have the products produced in various points all over the world and distributed with sophisticated distribution channels. As a result, Cookie should consider this as a great opportunity and grab it.
Nevertheless, when considering the opportunity, Cookie should put in mind a number of factors. The fact that Cookie does not know how to go about the implementation of the plan means that she is unqualified as a manager or leader of a large company. As a result, she should start by hiring a qualified manager who would take the small firm to the expected level. The next thing would be to consider the ethical dilemmas involved when operating across the border. As explained by Resick et al (2011), a leader should consider what ethical leadership means in different perspectives. While some employees in some countries would require active participation in the management, other would require passive participation by adhering closely to the directives and guidelines of the leader. Cookie needs to understand that by expanding her business, she will be operating with diverse customers and employees and this would mean different types of ethical dilemmas to deal with calling for an effective leadership style.
Since Cookie is working with family members and close friends in her current business, it is assumed that most of them are not qualified and this is the reason they have not considered going global. This means that as the company expands to deal with a wide market share, Cookie should consider training her current employees in order to keep up with the standards in the global world. Before training, the employees should have specific responsibilities that they would undertake in the organization. This would help in matching the training content and programs with the training needs of the employees based on their assigned roles. This would help to avoid ethical dilemmas of laying off employees who have worked in the organization for long and as a result of their age and poor skills, are unable to secure jobs in other organizations.
As the firm considers going global, Cookie should consider a more organized organizational structure. This is based on the assumption that by operating a ...
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