Sears Holding Cooperation Business (Research Paper Sample)

Sears Holding Cooperation Business Student’s Name Institutional Affiliation Abstract Human resource decision making is important to any organization. The human resource department has to have some information in order to make effective decisions. Recruiting the right staff for the job is a major decision made by the management of the company. The information required by Sears Holding Corporation, recruitment and selection process and the human resource policies of the corporation are going to be evaluated in the paper. Introduction The corporation Sears Holdings was formed in 2005 after several companies merged to form the conglomerate. The corporation is ranked tenth in the U.S in terms of retail sales and it is widely spread in the nation through its 4000 outlets. The company’s headquarter is located in Hoffman Estates. The big corporation serves a large client base, thus the need to invest in an efficient customer service department. The organization uses its workers to ensure that the services dispensed to the customers are standard. Establishing a good relationship between the business and clients is one of the mechanisms used by the corporation to maintain high sales in the organization. The sales department falls under the human resource manager. Efficient human resource department ensures that selection of personnel in the organization is done in the right way. Staff selection is important in the corporation where the department ensures that the workers enrolled in the company have the skills required to deliver quality services. The Corporation undertakes training of new personnel to ensure that the services delivered to the customers are consistent with the organization's culture. Old staff is also taken through refresher courses to ensure that the organization maintains quality service delivery (Mathis & Jackson, 2010). Performance evaluation is done on a regular basis by the human resource department to ensure that the organization performs as expected. Team analysis is done during the performance evaluation to ensure that the workers are working as a team. Performance evaluation has enabled the organization to maintain control over the operations of the corporation. The management is able to make timely decisions to control the performance of the organization. The organization also promotes personal development of its employees such that the workers are encouraged to work hard and grow through the ranks in the corporation. Human resource decision making ensures that the workplace environment is conducive for the workers to maximize their potential. Human Resource Decision-Making Human resource decisions are crucial to an organization. Different types of information are required by the human resource department to ensure that informed decisions are made in the corporation. The job specification is one of the information that is important in decision making. The human resource team should know the objectives of the workers in each job group and ensure that the job specifications are met by the workers. The organization should ensure that all the jobs in the organization are advertised to ensure that many people have access to the post. The management should interview the applicants for the vacant post to ensure that the most qualified applicants get the job (Werner, Schuler & Jackson, 2012). The human resource team answers to the finance department with regards to the remuneration paid to the workers. The information about a worker’s qualification, the job group and statutory pay is crucial to the human resource department. The organization operates under a budget and should ensure that the company is able to remunerate all its workers. This information is useful when the organization is recruiting new workers in the organization. This information is also useful in worker promotion and determining the amount of money the organization will spend on training. Human resource decisions are largely influenced by the culture of the organization. Sears Holdings are an equal employment employer providing a balanced working environment for all its workers. The organization should consider gender and ethnic diversity in the organization to ensure that the working environment is conducive. Maintaining a balanced working environment also enables the organization to serve a diverse community, thus increase its client base. Information about religion, race and sexual orientation would thus be useful to the human resource department. This information can be used in decision making to ensure that a diverse workforce is hired by the organization (Desimone, 2011). Information transfer in the organization is important to the growth of the organization. Information on labour relations is used by the human resource department to interact with the workers and evaluate the challenges they face. Communication with the worker representative enables the organization to make informed decision which can be used to avoid labor crisis in the organization. This information includes the workers rights and practices in other organizations that influence productivity in the organization. Competitive working environment in organizations that compete with Sears would cause loss of workers that are assets to the company. The human resource team has to evaluate the working environment to ensure that they maintain a qualified work force (Werner, Schuler & Jackson, 2012). Recruitment and Selection Recruiting and selection process are used to ensure that the best candidate for the job is selected by the management. This required a specialized human resource team to ensure that the laws governing the workers are not bleached by the company. Sears Holding uses some of the practices considered ethical in the field of recruiting and selecting its staff. From developing criteria to select workers to employing the suitable worker, the company uses several steps that are considered best practices. The first step when a position becomes vacant in the organization is to develop a selection criterion for the post. This is done by ensuring that the job specifications are updated and determining how the criteria will be accessed. The organization then advertises the job using the relevant media. For internal post, the organization may advertise the post for the workers in the organization through the use of internal memos or through direct communication for the workers. For job positions that need to be advertised to the public, the company’s website and print media are some of the reliable media used to advertise the posts. The advertisement should show the job specifications and other important information that the candidate may be interested. The candidates have to apply for the post through application forms that can be filled using the methods specified by the company. The company uses forms on the company’s website to evaluate the candidates. Once the preferred candidates are identified, they are shortlisted so as to participate in an interview. Short listing is a way to cull out the candidates that lack the required qualification and make the recruiters work easier. The candidates are then tested to further thin out the unqualified candidates. The human resource team should ensure that the tests are standardized and updated on a regular basis (Desimone, 2011). Interviews then follow after short listing to narrow the options for the company. After the interview the organization makes a decision of the workers to be recruited into the organization. The candidates are ...