Describe Technology In The Case Of The Pritish Airways (Term Paper Sample)

TECHNOLOGY IN THE CASE OF THE BRITISH AIRWAYS
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Abstract        The British Airways is a global airline service with its head office based in Waterside, the UK. It is a founding member of the OneWorld Alliance. It has specialized in Airbuses and Boeings. It has its operations categorized into three segments to make sure that it efficiently achieves its goals and functions.
Introduction
This is a case study of the British Airlines. The literature comprises of an analysis of the benefits of technology to the aviation industry and services. Technology has made the systems more sufficient as it has primarily led to the company achieving its visions and missions. Additionally, it has improved service delivery to clients and has greatly reduced the operating costs. In summation, it has helped eliminate inequity and inequality issues in the British Airways transport sector resulting in greater profits.
Discussion
British Airlines control its technological functions centrally in the BA.com website. Through the website, customers can purchase e-tickets and electronically shop for holiday packages. Other types of technology include the installing of Wi-Fi to enable customers to have a better entertainment experience; the e-tech log data used by ground engineers; the use of eco-friendly Mototok tugs that efficiently prepare aircraft for take-off; and the ...