Evaluating The Significance Of Quality Circle In The Organization (Coursework Sample)

Significance of Quality Circle in the Organization
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Significance of Quality Circle in the Organization
The study will mainly focus on investigating whether quality circles are important in an organization. The research extensively analyzes the perceived significance of quality circles. The research tries to analyze the benefits that come with quality circles in an organization. In the past suggestion, programs were used as a way for employees to communicate their ideas and opinion to the management. The suggestion program mostly involved passing these ideas anonymously by the utilization of a suggestion box (Robson, 2003). The emergence of quality circles has completely changed how individual workers channel their ideas and thoughts to the management. In the contemporary global market dynamism, many companies have adopted the application of quality circles (QCs). In the United States, most studies have indicated that management has put in place the QCs. It is important to note that QCs programs will vary among the different organization. The organizational culture greatly determines the dynamism of the QCs. Japan has been leading in the adoption of QCs programs. The programs in Japan emphasizes more on statistical quality control. Employees in Japan receive a financial bonus based on the performance of the company. The research will investigate whether QCs is, in fact, important in organizations. The Quality can be defined as abiding by the set standards of a particular good or service. It is important to mention that the word quality has a pragmatic interpretation. Therefore, quality in manufacturing, engineering, and business might indicate completely different meaning. The study will focus on the corporate quality aspect. The key aspects of quality include; quality management, control, producing, checking, and assurance.
According to Dewar (1983), quality control circle or quality circle is a term that is used to refer to a group of individuals who do similar work and how the meet regularly to analyze, solve work-related problems, and to identify areas of concern in business operation. The circle normally has a supervisor or manager who presents the proposed solutions to the management. The most discussed areas by the QCs include; manufacturing processes, improving product design, improvement of the working environment, occupational health, and safety. The QCs are usually formal groups, and they often meet during the working hours. The companies arrange for the training of this particular group of workers by competent professionals. The key study question is whether the QCs are important to an organization. The research will try to answer this question through the use of existing literature about the topic.
The key role played by the quality circles is to offer recommendations for production of quality goods and services to the management. The QCs programs, therefore, greatly influences the level of quality produced. Quality goods and services mean that the company will benefit in some areas. Quality goods and services will mean that the company has been able to meet the customer expectations. Most customers expect companies to produce quality products and failure to which might result to them seeking alternatives. The company with the help of QCs can address this by ensuring that recommendations by the programs are followed to ensure quality production. The emphasis on quality by the QCs team helps the company to build a good reputation. Quality greatly influences the company’s reputation. In the contemporary market, where social media has grown, companies will often seek the recommendations by the QCs, so us to maintain a high quality production which will result in a good image for the company.
The QCs help in improving organizational productivity. An organization’s productivity can be influenced by QCs programs in multiple ways. The QCs programs encourage teamwork. The increased level of teamwork will mean the productivity might increase since there is pulling together of inputs in the form of minds and ideas at work. Teamwork is bound to bring out the best out of employees, and this will result in an increase in the output level. The programs also promote accountability through creating awareness to the fellow employees on what is expected from them by the management. The increased awareness will boost accountability. When a worker becomes accountable in the workplace, they become more meticulous and take cautious and well-calculated actions. Productivity will thus increase since workers can now identify what is expected from them and do it. The QCs in their regular meetings they make follow ups on the level of progress of a project. The regular follow-ups ensure that the responsible party keeps on track within a set period. The initiatives ensure consistency in working and leading to the good outcome. Finally, the QCs team promotes productivity through recommending to the top management to be issued with proper equipment and tools. By making the management aware of the need for more efficient tools and strategies greatly influences productivity.
The quality circles programs help to motivate, recognize achievement and promotes self-satisfaction among employees (Melcher, 2000). The programs provide a platform for junior employees to share their ideas with the top management. The use of group process encourages employees to feel that they are important in the company and also creates a good rapport with the management and other workers. The fact that the management is willing to listen to the ideas from the workers makes them feel satisfied in their working environment. Motivated employees will have a positive physical and mental reaction towards work thus resulting in increased effectiveness and efficiency. High efficiency and effectiveness level will increase the output. The motivation of workers through the use of QCs programs will help in attaining the set goals of the organization. A positive worker’s attitude will enhance focus and dedication towards reaching the set individual and organizational goals.
The QCs plays a significant role in improving communication among all the levels of workers in an organization. The quality circles help to break the communication barrier that exists between the top management and lower level employees. The ease of communication in the workplace will encourage sharing of insights. Good communication will act as a tool for controlling process. The management can give proper directives on important issues affecting the company. The quality circles also serve as sources of information. The resolutions made by the management is often communicated to the QCs team who in turn share the communication to the concerned parties. The QCs encourages the sharing of ideas from employees to the management. Employees might also suggest possible solutions that might prove helpful in dealing with a particular situation in the organization.
Quality circles also improve competen...