First Bank of Ohio: Ethics and Social Responsibility (Essay Sample)

First Bank of Ohio
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Ohio is one of the US states. It is located in Eastern part of the nation within the Great Lakes region. It is 34 largest state are while being the 7thdensely populated states in the US. Columbus is the largest city, and it serves as the state’s capital. Within this state are various banks and organizations, one of it being First Bank of Ohio. This is a financial institution which offers banking serves like online banking, mortgages, and loans. The bank’s capital or head office is in Columbus 140N St. Galion in Ohio. It also has some branches in Galion, Gilead, Cardington, Shelby, and Sandusky amongst others (First Federal Bank of Ohio, 2017). The bank is operational from Monday to Friday. In the daily activities of the firm, there are various business ethics and responsibilities which buffer their service delivery. The bank is committed to high standards of ethics together with professional conducts (First Federal Bank of Ohio, 2017). The code of ethics provides the employees with the right to exercise their freedom while maintaining the client satisfaction.
Business ethics are values and principles used by an organization to govern its decisions and activities. In a firm, a code of ethics is a set of policies, decisions, and programs for the business. The ethical activities of an organization affect wits reputation which in turn affects their productivity and the business at larger. In 21st century era, there are the new emergences of new ethics in business environs (Jamali, & Mirshak, 2007). In banking, there is a distinct code of ethics and responsibilities which keeps the organization running while maintaining its reputation. The code of ethics can be divided into two broad categories; personal conduct and the corporate conduct. Both these conduct are aimed at improving the service delivery process of the organization.
In First Bank of Ohio, various corporate responsibilities and acts are being excised. One of its corporate conducts is the abidance to the law. The bank does not tolerate any violation of law. Violation of law has been a primary concern for many financial institutions (Jamali, & Mirshak, 2007). These laws include the tariffs imposed by the government or being involved in illegal activities. For example, before the firm issues loan, they first access the business idea and plan of the loan borrower. This will avoid giving loans to drug lords and other illegal activities which will jeopardize the bank’s reputation.
Furthermore, customers or clients information are kept to be secret. This improves the client satisfaction. The bank has the mandate and the responsibility of keeping clients personal accounts a secret. Many illegal activities like kidnapping are contributed by the disclosure of vital information from the bank. The bank has the responsibility of protecting such endeavors by keeping customer’s information as secret (Jamali, & Mirshak, 2007). Also, the firm conducts its business in an open and fair means. The firm allows for competition from other banks in the states like the First Bank of America. The bank also has strict rules which prevent them from entering into agreements with its competitors in order to create policies which affect pricing or its making activities. This corporate ethics improves client satisfaction hence more customers in the fi...