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Pages:
2 pages/≈550 words
Sources:
No Sources
Level:
APA
Subject:
Creative Writing
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 7.2
Topic:

IT Companies and information about their customers (Essay Sample)

Instructions:

Should computer internet companies secretly gather information about their customers? If you think of a better topic just let me know. 
TITLE of Written Assignment 2:
"Resolving An Ethical Dilemma"
Choose an ethical dilemma that needs to be resolved. Please avoid the HUGE issues of abortion, euthanasia, the death penalty, stem cell research, etc. Surely you have encountered one or two ethically sticky situations in your own lives.
Taking direction from the article "Resolving An Ethical Dilemma" found in Topic Twelve, you will write one paragraph for each of the following:
Paragraph 1 / Introduction / Identify The Dilemma
By way of introduction identify the ethical dilemma you want to resolve. Give some detail and background information. 
Paragraph 2 / Consequences
Follow the steps from the article to analyze the possible consequences of the actions you are considering taking. 
Paragraph 3 / Actions
Clearly state your options for action. How do the possible actions measure up to ethical standards? Do any of the possible actions "cross the line"?
Paragraph 4 / Conclusion / Argue For Your Choice
Clearly state your resolution to the dilemma (the action you chose to take). Construct a basic argument with at least two premises (reasons) why you feel your choice was the right one. Remember that you are trying to persuade someone of something.
Each of the four paragraphs will be evaluated out of 10 (ten) marks, for an assignment total of 40 (forty) marks.

source..
Content:

Should computer internet firms secretly collect information about their customers?
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Use of personal information gathered by internet companies about their customers can be problematic because of ethical issues behind it. The regulations and laws concerning the use of personal data cannot be found clearly in an interpretative regulation or legislation. What is nowadays termed as “information law” is an integration of contract law, non-statutory tort as well as regulatory and legislative law like Fair Credit Reporting Act. Such combination has made the use of personal information more complex and faced with much ethical dilemma. Internet companies use personal of their customers to make profits, but such practices sometimes infringe the rights of the customers. In certain ways, the use of such information can be legal. But is some cases; these companies utilize such data in illegal and morally inappropriate ways.
Computer companies secretly collect information about their customers for various reasons. One way they use the collected information for selling such data, which is so lucrative. There is a lot that can be tapped into the internet, and internet companies are making profits from the information they already have their own intentions and purposes. However, when these companies use their trade secret to infringe contractual obligations they made with their customers, they are committing criminal actions, and therefore, are accountable for civil damages. Companies should comply with the law when using personal information. Improper use of such data would be considered as a breach of contract, fraudulent act, unauthorized interception, and theft of information. Consequently, identified companies would be responsible and charged for damages and their business licenses be revoked.
Internet companies hold personal information such as phone numbers, billing address, medical and health data, proprietary information, bank accounts, age information, and names of their customers. Such information can be freely sold if the internet companies become too careless about their responsibilities. These companies know social security details and the entire profiles for their customers. These companies normally use spyware to gather information their customers and the usage of their programs. Sometimes, they gather such information by hiding spyware in adware, which is a program which displays online advertisements in pop-up windows or banners on e-mail messages, web pages or other various internet services. These companies can secretly install spyware to monitor and gather statistical information and habits of their clients. They normally put such spyware software as part of their promotions and in most cases they do this without knowledge of their customers. Sometimes, customers are asked to complete registrations, and such information is used to conduct market research of these companies. Spyware cookies assist these firms to reach their markets and also help them to refine their messages.
Using spyware cookies to carry out the intended functions for internet companies is faced with ethical challenges because some of these practices are against privacy rights of the customers. Some protection measures ...
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