Managing Employees from Different Gnerations (Essay Sample)

Managing Employees from Different Generations
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Introduction
The world is experiencing tremendous changes in terms of the social-cultural behaviors of the people in habiting in it (Johnson & Johnson 2010). So, in order for an employees or a business entrepreneur to fully achieve their potential in business they must be able to understand the characteristics of the todays workplace in order for them to be prepared to interact with people of diverse character to achieve a common goal in diversity.
The manager should be able to fully understand the generations properly especially the generation Y which has a unique mode of communication and behaviors due to the current urbanization process where the traditional mechanisms no longer exists. This is the generation which is entrenched into technology and easily gets bored with daily procedures at work (Zemke & Raines 2013). This calls for an effective manager to understand the various generations at workplace in order to forge a cordial working relationship which leads to increased performance within an organization.
Task 1
Characteristics of Different Generations
Different generations have a unique way of doing things which distinguishes them from the others in a special way in the society. These unique ways are marked with a special marker which is responsible for creating a unique experience for the generation as a whole and the managers should be able to fully understand these markers in order to fully utilize the employees to their potential.
Silent Generation
This is an aged and experienced generation which has existed before 1946 and is majorly comprised of the veterans who have seen the emergence of technology such as the Television and computer technology and they believed in extended family structures in order to bolster social growth (Zemke & Raines 2013). They use the face to face form of communication in order to understand each other well because they don’t understand the modern means of communication. This is our grandmother’s generation from which we were born.
Baby Boomers
This is the generation which comes into being from late 1940s where the children were highly influenced by the modern technologies including the TVs and peer pressure. This generation is highly motivated and goal oriented where their success is measured under the achieved missions they have undertaken. The youth are highly regarded which leads to gratification of the individual youths. The employees at this group are highly focused on their careers for personal growths which can also lead to a condition of workaholics which can be harmful to their lives (Zemke & Raines 2013).
Generation X
This is the modernized population of our parents which has been brought up in most diverse cultures and behaviors. Through this proper upbringing this generation has been able to enjoy and appreciate the cultural diversity of the human race and turn challenges and threats to windows of opportunities (Zemke & Raines 2013). They also have a strong computer and technology background because they were born in the era of modernization and technological innovations mostly in the computer industry. They are also able to balance their work and personal lives for example they don’t take home workplace anger to their children and spouses. The generation X is problem solving people with creativity to handle work related challenges and their productivity is high due to their self-reliant nature which enables them to forge a working relationship with the supervisors at workplace.
Generation Y
This is the most dynamic generation of people who are highly optimistic for a good future after completing their education and they take pride on their work which contributes to grater good (Zemke & Raines 2013). This is a highly confident generation of people who knows what they want to do and an engage in a competitive activity to achieve their goals. Diversity is an important element to a prosperous nation. This generation has taken the world by storm through the magical inventions and innovations geared to making the lives of the people as simple as possible (Johnson & Johnson 2010). The people in this generation are highly curious on the rules governing a firm and try to offer new changes for adoption by the organization. Firms are working hard to keep this group in their ranks because they are prone to changing their jobs while hunting for greener pastures to meet their flashy lifestyles.
Task 2
Techniques used to Attract Generation Y.
Table a mouthwatering offer. This is a very dynamic generation and the companies have been offering high incentives to this group of employees for example some firms are using proper compensation for the work done to keep the workers satisfied and innovative (Marston 2007). The firms also operate a strong bonus grants to the employees in this generation which will aid in keeping them focused to the targets set by the organization.
Offer a wide range of benefits. This generation can perform optimally if they have a fully covered medical scheme, flexible working hours and paid vacations. They also demand for an extensive retirement scheme to cover their old age years after they have stopped working which the employer should be able to contribute to the same (Zemke & Raines 2013). A firm which is able to offer all these facilities could be able to enjoy increased innovations of the worker leading to high efficiency and returns.
Career growth opportunities. Firms are using career development strategies to attract and keep hold of the generation Y employees through in-house training to empower the employee to grow into an all-round resource to the organization (Zemke & Raines 2013). Firms are also using proper mentoring in strategies to enable the new workers to gain a more visionary approach to their work in order to drive the company forward. The human resources are also assigning the new employees to specific individual’s supervisors in order to gain diverse skills which are important in supporting the employees to improve their efficiency levels to translate into the success of the organization.
Marketing. The organizations have taken to the internet to enlighten the potential workers on the job requirements and descriptions through their websites and other blogs (Johnson & Johnson 2010). Through this strategy different firms are able to communicate the firm’s commitment to providing an enabling environment for the employees to perform their duties and other career development incentives offered to all the employees of the organization.
Task 3
Recommendations to Hospitality Managers to Improve Retention of generation Y Employees
The best performing industries in the hospitality industry must have hired a strong team of well-educated generation Y which must be retained to offer their services to the organization. The following strategies should be employed in order to retain the Y generation employees;
Proper Compensation. Firms should be able to offer good compensation packages to their new and old employees and not offerin...