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Literature & Language
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Negative messaging Literature & Language Essay Paper (Essay Sample)


negative messaging


Zaid Alsuwaigh
Negative Messaging
The most important goals in communicating negative news are helping the receiver in understanding and accepting the news, maintaining respect and trust for the receiver’s business, maintain the relationship, reduce anxiety that is associated with negative news as a way of increasing comprehension and being concise and clear to avoid additional clarification. Delivery of bad news is never a simple thing. When delivering bad news, one can reduce the bad feelings of the receiver through structuring his or her message in a much more sensitive way. A large number of nega

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