18 pages/≈4950 words
Literature & Language
Research Methodology (Essay Sample)
Research method to be adopted in understanding how public libraries should improve the quality of service they offer source..
Name: University: Course: Tutor: Date: Table of Contents TOC \o "1-3" \h \z \u HYPERLINK \l "_Toc371937314" Introduction PAGEREF _Toc371937314 \h 1 HYPERLINK \l "_Toc371937315" Justification of research design PAGEREF _Toc371937315 \h 2 HYPERLINK \l "_Toc371937316" Mono or mixed method strategy PAGEREF _Toc371937316 \h 3 HYPERLINK \l "_Toc371937317" Advantages and drawbacks of qualitative method PAGEREF _Toc371937317 \h 5 HYPERLINK \l "_Toc371937318" Advantages and drawbacks of qualitative method PAGEREF _Toc371937318 \h 5 HYPERLINK \l "_Toc371937319" Mixed research design PAGEREF _Toc371937319 \h 6 HYPERLINK \l "_Toc371937320" Data collection PAGEREF _Toc371937320 \h 7 HYPERLINK \l "_Toc371937321" Research instrument PAGEREF _Toc371937321 \h 9 HYPERLINK \l "_Toc371937322" Questionnaire PAGEREF _Toc371937322 \h 10 HYPERLINK \l "_Toc371937323" Search strategy PAGEREF _Toc371937323 \h 15 HYPERLINK \l "_Toc371937324" Gantt chart PAGEREF _Toc371937324 \h 16 HYPERLINK \l "_Toc371937325" Research ethics PAGEREF _Toc371937325 \h 18 HYPERLINK \l "_Toc371937326" References PAGEREF _Toc371937326 \h 20 Research Methods Introduction In order to solve a number of problems facing mankind, various approaches have been used. However, one major approach that has proved to be reliable and acceptable is through an extensive research. Ideally research is a step by step or a sytematic way of trying to find a solution or solutions to a given set of issue. The findings of a research study are used to come up with recommendations on how bets to handle political, social, environmental or economic problems facing human beings. In doing so, there are several steps that need to be strictly followed in order to develop reliable, accurate and cceptable solutions. In this section, the paper will critically look at research methodology which is an important section in any research study. Discussion will mainly center on the problem to be solve, the best strategy or design to be adopted for the study, data collection emthod, development of the research instrunment which is survey, search strategy adopted, gantt chart and its importace in research and finally research ethics. Justification of research design One major way through which the public got information both in the past and at present is through libraries. However, with improvements in technology thanks to the introduction of internet, computers, Smartphone, Ipads among others, the platform for information has shifted towards a digital one (Retting, 1993). As result libraries are losing their popularity and their role as intellectual innovative cultural centres has continued to diminish. It is therefore prudent to acknowledge that libraries especially public ones should be rebranded both in the eyes of the community as well as the society. More importantly, they need to use new techniques or approaches in order to realize effective service delivery. Usually it is the business of libraries to retain their users and attracting new ones. There are several different techniques that libraries can employ to improve the quality of service that it offers to it community. However, there is need for the relevant authorities to first establish customer satisfaction level before embarking on any technique to improve their service delivery. In this case, a local council is seeking advice on how to improve their library services as the number of library patrons have been reducing over the years (Whitlatch, 2000; Weddell, 2008). This is the reason behind conducting the research. In order to accomplish this; a number of attributes or factors related to users’ demographic variables, level of satisfaction on different variables will be measured. It is from here that recommendations will be generated to help the local council adopt strategies that will help them improve on their service delivery, retain existing users as well as attracting new one (Shafique & Mahmood, 2007; Saddique, 2006). Mono or mixed method strategy There are two broad categories of research methodology, these are qualitative and quantitative approached. According to Saunders et al. (2007), qualitative research examines a research issue from various viewpoints with the objective of finding out themes and patterns that could help the researcher get a better understanding of the research subject. In that perspective, Saunders et al. (2007) noted that qualitative research is common among researchers who favor interpretive approach since the interpretive approach affords the researcher a thorough understanding of the research subject. Some of the notable aspects of qualitative research are that small sample sizes are used while the data collection process also tends to be time consuming (Ethridge, 1995). The approach “seeks to contextualize a study by immersing the investigator into the research situation and with the research subjects in which hypotheses are developed and data are collected and results tend to be subjective” (Creswell, 2003, P. 23). Usually the design provides a deeper comprehension of how the issue at hand is perceived, however it is does not offer projectable data. What this means is that it is difficult to generalize the findings to the entire population. On the other hand quantitative research is an approach that involves a step by step empirical investigation of social phenomenon through statistical techniques (Tashakkori & Tedllie, 2003; O'Leary, 2004). This approach is projectable since it uses larger sample sizes which can be a representative of the population. The major approaches to collecting quantitative data include surveys, structured interviews and observation, secondary analysis and official statistics, content analysis based on the coding systems, quasi-experiment as well as classic experiments (Creswell, 2012). Mixed research design has been thought of as a research design where multiple approaches are used, for instance combining qualitative and quantitative research design. Ideally it centres on “collecting, analyzing, and mixing both quantitative and qualitative data in a single study or series of studies.” The major reason to employ this design in research is to bring the concept of triangulation where the weaknesses of individual research design that is qualitative and quantitative are offset (Flick, 2011). Table 1 Qualitative and Quantitative research Qualitative Quantitative The aim is to understand and interpret social interactionsMain purpose is to test hypotheses, examine cause and effect as well as make predictionsThe group to be investigated is small and not selected randomlyThe group under investigation is large and section of ample is randomEntails studying a whole or entire targeted populationCertain Variables of interest are studiedData collected is in form of words, images as well a...
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