Montefiore Medical Center Case Study Analysis (Essay Sample)

Final Paper: Montefiore Medical Center Case Study Analysis
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Final Paper: Montefiore Medical Center Case Study Analysis
The population health approach may be defined as a framework that aims to improve the health conditions of the entire population in a community. Such improvement also requires the reduction of health inequities existing in the said population. Policies incorporated in this approach also improve the physical and mental outcomes of patients. The best practices in this framework inform the best programs, health policies, and available resources to enhance the population’s health. A case study analysis on Montefiore Medical Center will provide more insight into how a population health approach works and the cultural competence of the center established through patient engagement, health promotion, disease prevention frameworks, financial incentives, and quality improvement processes.
Patient Engagement Activities and Communication Strategies
Translation and Interpretation Services
Montefiore Medical Center has implemented a patient-centered system tailored to the needs and preferences of the community. For instance, the center has adopted an effective interpreting service program that caters for the needs of the deaf, blind, and patients who experience challenges in communicating using the English language. In addition, the center has heavily invested resources to ensure communication becomes an effective tool that would promote its objectives. Some of the devices Montefiore has procured include pocket talkers, braille systems, and teletypewriter devices.
Educational Resources
Establishing a patient-centered system has compelled Montefiore health care center to invest heavily in educating its patients and other stakeholders. For instance, the center identified a gap where a lot of patients were increasingly suffering from diabetes. To fill in the gap, the center devised outreach programs and educational materials that would reduce the rate of diabetes among the population. This move compelled them also to translate these educational podcasts and materials into different languages to enhance the outreach programs and incorporate a diverse ethnic population in its outreach frameworks. The results were surprising as the rate of spread of diabetes drastically reduced.
Staff Training
Most, if not all, of the programs and policies utilized by Montefiore Medical Center, obtain their validity from its mission statement, vision statement, and values it seeks to promote in the community. In addition, the center incorporates various education incentives such as a patient health library, grand rounds, nursing education, allied health professional training programs, and professional development programs that train the staff effectively. The center also maintains strong ties with alumni interested in helping the staff, and the programs arising thereof foster a commitment to educational excellence and professional service.
Gaps
Patient engagement needs to be efficient if Montefiore wishes to achieve productivity. One way to ensure effective patient engagement requires involving patients’ families and close friends in its best practices framework. The center can identify, review, and disclose material information to families and ensure sharing of information on how to best tailor the needs and preferences of the patients to their services.
Health Promotion, Disease Prevention, and Management Strategies
Promoting Healthy Living
Montefiore Center has undertaken an array of activities to promote healthy living among patients. For instance, it has partnered with the Lopez Family Foundation to establish the Center for a Healthy Childhood that promotes healthy living among children. It has also established a Nurse-Family Partnership (NFP) that offers community-based healthcare beyond the center. This partnership also provides services in maternal health.
Disease Prevention
Montefiore has immunization programs where they offer vaccines for illnesses such as measles and chickenpox. According to Montefiore Medical Center (2021), “…adults also need to be sure they are already immune to certain infections and stay up-to-date on certain vaccinations, including varicella, seasonal influenza, tetanus, diphtheria, pertussis (whooping cough), measles, mumps, rubella, zoster, human papillomavirus (HPV in females), pneumococcal (polysaccharide), hepatitis A and B, flu and meningococcal.” The center also provides immunization programs to pets to prevent them from infecting the household with animal diseases such as rabies.
Non-programmatic Services
Montefiore Medical Center provides non-programmatic services that improve the health of the community. Owing to the lack of a proper and efficient transport system, Montefiore Medical Center has invested its resources and procured shuttle services for its patients. As a result, patients can access transport without worry and attend their appointments with nurses or physicians. The health care center also conducts mobile clinics as they take health services closer to the people, which amounted to 25,000 visits in 2010 (Montefiore Medical Centre, 2021). The health care center has also provided on-site services to the homeless shelters around the Bronx community.
Gaps or Deficiencies
Montefiore has implemented many policies and procedures to ensure it becomes effective in its operations around the community. Its main drive is to ensure the betterment of health among the patients and overall community members. The health care center does not operate in a vacuum, and it experiences challenges in existent gaps and deficiencies. Nevertheless, these gaps do not condemn the center into a doomed status as the center can conduct activities to perfect its productivity. Some existing health care problems which have plagued the community include substance and drug abuse, which is on the rise. The center should consider addressing this issue as it, directly and indirectly, impacts the community’s health, which it is trying so hard to enhance.
Financial Incentives and Quality Improvement
Policies
Any health care center requires implementing effective policies aimed at promoting a good health status of the community. Over the years, Montefiore Medical Center has tailored its policies to provide better health care services to the community. In the wake of continued racial discrimination among the minority groups, Montefiore health care center has observed an opportunity to employ health care providers from different racial and ethnic backgrounds to take care of the patients. Its non-discrimination policy validates this position. This policy also ensures practitioners and care providers are hired based on merit and qualifications rather than ethnic background. The policy also shields ethnic minority patients who want access to quality health care services without prejudice.
Patient-Centered Approach
Montefiore Center delivers comprehensive, integrated health care to its patients. This model “…aims to improve access, population disease control, patient-self management, and the role of primary care physicians as coordinators and managers of care” (Montefiore Medical Center, 2021). Physicians also work collaboratively with other health professionals to ensure consistent and personalized patient’s care. The center also provides outpatient clinics which complement affiliate sites and match the recommended health care standards.
Procedural Interventions
Montefiore’s strategy relies on focus and growt