Technical Solutions during Crises Management (Essay Sample)

Module 4-Case
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Module 4-Case
Introduction
Crisis management requires adequate planning, resource allocation, and sufficient employee training and recruitment strategies. Even then, leaders should acknowledge that crisis response seeks to offer a flexible plan, often entailing contact information, a reminder of possible actions, and spreadsheets for data collection. Evidently, an Information Technology firm should adhere to prevailing cultural values and incorporate communication channels that explain crisis development and mitigation procedures. Since effective leaders integrate scientific and administrative instruments when implementing crisis management plans, technological advancement and professional human resources could enhance the response. Regardless of the threats that emerge due to miscommunication within the implementation stage of crisis mitigation, stakeholder identification and technical tools could improve the process.
Plans, Programs, and Resources Needed In the Implementation Phase of Crisis Management
While crises usually occur through different modalities, implementing the management plan requires leaders to differentiate between acute and gradually increasing predicaments. Corporate leaders should realize that a crisis arises due to human or natural factors and causes difficulties that hinder the performance of emergency response measures (Implementation, 2021). During the implementation phase of crisis management, managers must avoid predicaments caused by unmotivated staff, dissatisfied clients, financial hardship, and unpredictable circumstances. Therefore, corporate leaders should avert such problems through identification and prioritization of the emergent needs and defining predisposing factors. Having a plan that encourages the aforementioned activities can facilitate the implementation phase of crisis management.
Further, effective leadership entails including the crisis within the multi-stage model of identification, preparation, inhibition, improvement, and learning. Therefore, organizational managers tasked with implementing emergency response plans should prepare adequate resources such as facilities and grounds needed to mitigate challenges. Other elements pertinent to resourcing might include institutions and centers that enhance the crisis resolution process (Mehr & Jahanian, 2016). More importantly, leaders should develop programs that enable employee involvement, including the incorporation of a psychology and social work department for counseling purposes. Therefore, effective leadership improves the implementation phase of crisis management through teams’ coordination, training programs, and premeditated plans.
After failing to avert a crisis, an organization enters the response stage of the implementation phase, thereby experiencing issues such as minimal decision time, ambiguity, and complexity due to the threat of immediate damage. Strategies adopted by effective leaders might entail observation, choice, interpretation, and dissemination while incorporating them repeatedly. For instance, Informational Technology companies, which must have global operations, must accentuate the implementation phase of crisis management with departmental assessment and evaluation. Even then, managers must fast-track the response phase and understand that crisis management plans act as reference tools rather than mandatory sequences, and provide important contact addresses, reminders on effective tools, and spreadsheets for documenting the developments. Since the implementation phase of crisis management requires quick decision-making, company leaders should reduce anxiety among concerned stakeholders and address financial, legal, and business implications.
Plan, Programs, and Resources within an IT-Dependent Firm
Organizational crisis management requires leaders to overcome predicaments using administrative and scientific instruments while minimizing negative impacts and learning positive lessons. Within an Information Technology (IT) firm, stakeholder identification ensures that the organization recognizes information needs and defines negative consequences that could result from the misapplication of the crisis management plan. Further, due to advancements in technology, effective leaders usually choose appropriate communication channels that illustrate mitigating strategies (Boin, 2008). When actualizing a communication plan, managers within an IT firm should choose the target audience, distribution methods, resource availability, and message detail. Despite the efficacy of scientific and administrative instruments, leaders within Information Technology companies should improve the implementation phase of crisis management through clear communication.
Further, IT firms should collect feedback during a crisis, thereby enabling the control of circulating misinformation and reputational damage. Perhaps an efficient resource when conducting such analysis might include soft skills that facilitate the identification of significant information. Moreover, the response plans should enumerate how the IT firm leverages technological solutions during crisis management.