Governing Board's Strategic Initiatives, Responsibility And Involvement (Essay Sample)

Middleville Regional Healthcare
Stan Padgett
Institution Affiliation
Instructor’s Name
11th March 2017
Middleville Regional Health Care
Governing board’s strategic initiatives, responsibility and involvement
Healthcare centers especially those involved in providing non-profit services, develop issues appertaining to the staff who are responsible for providing care to its patients. During our consultancy and interviews with the healthcare staff, our findings were able to discover several factors that are critical and require the intervention of the governing board of Middleville Healthcare. The health workers were able to raise several factors such as work overload, the number of staff, reduced administrative culture, limited access to technology and lack of enough time with patients (Koh, et al, 2011).
A governing board has the mandate to make sure the staffs have a conducive environment for them to execute their mandate. The corporation between the board and the staff in the healthcare center should be flawless. Work overload: the staff at Middleville brought up the issue on too much work due to the number of patients whom they can attend to on a regular schedule. The population in the community in humongous, however, with the significantly small number of healthcare providers, there in extreme work overload on them as the attendees to the patients. Nurses are highly affected since they have to attend to several patients at once and it stretches them to the brink (Koh, et al, 2011).It brings about the second major complaint, which is the need to hire new staff. It is the mandate of the governing board of Middleville to make sure that is staffs have enough roles to minimize the strain on its staff. The board of management should be involved in making sure it hires enough staff on a regular basis to ease the workload and improves service delivery.
A huge percentage of the staff interviewed have raised concerns over the relation between the governing board and the staff. There is the need for the board of management to increase opportunities for there to be innovation, address issues of autonomy in positions held by individual employees and create a flexible schedule for work. It is the duty of the overseeing board to inform the staff concerning the current growth and enticement programs that are available to them. The governing body has the role of career building for its staff to develop a high team of health professionals who will be of great importance to the community (Koh, et al, 2011).
Performance measure
Middleville Healthcare can use the following performances to measure the quality of the healthcare provided to the community. The performance measures include the following: Structural, Process, and Outcome. Structural performance is important and very essential in Middleville Healthcare in order of to measure the gains it has made in service provision to the community. Structural performance is a quantifiable measure of the capacity improvement on the organization and improving the conditions of the factors that are relevant to the growth of the healthcare center. Some of the departments include the health IT systems and sanitary facilities in the hospitals. The health care center should have up to date IT systems such as e-prescribing which eases the passing of prescription information between the doctors and the pharmacists. It is of importance since with an improvement of it systems shows and increase in service delivery and an improvement in the quality of duty to the community. Process: it involves a measure of the activities laid down by the governing board of the healthcare center and the benefits it has to the patients during its performance (Pai, et al, 2011).
Measurements collected by feedback responses from the patients such as the percentage of women who undergo cervical cancer screening plus a Pap test. It is of importance since a measure by this is essential in evaluating whether the procedures placed by the governing board has a positive impact on the community. Outcome: it is important for the steering committee to assess the responses of the patients on the value of healthcare provided to them. Through the measure of the replies and a valuation carried out, a quantification performed and a value established. The test is crucial since the results are critical for the healthcare center to evaluate the quality of services provided to the community (Pai, et al., 2011).
Factors key to Middleville success
Base on the study done and the data presented concerning Middleville Healthcare and its two competitors, Middleville has to maintain an edge on several departments to increase it’s patients count and service delivery. Outpatient visits, Middleville Healthcare, should increase o consultancy since they have a high number of outpatients. The medics in the healthcare should undergo regular seminars to enable them to develop improved skills in engaging patients in identifying their problems. Patients value professionalism from the doctors in a health organization. Therefore, it is of importance for the governing board to make sure the doctors are informed on the new trends in the health sector especially concerning how to approach patients of various calibers. Middleville should hire an initiative and professional person to be in charge of the outpatient desk. Through this, the outpatient program would have a higher chance of high patient turn ups. Births, Middleville has a large number of births. It is a sign of excellent services provided by the maternal care providers in the hospital (Pai, et al., 2011).
The health care should increase the facilities in the maternity section which make the place homely and comfortable for the expectant mothers. With this, the healthcare has a higher chance of having more births and therefore a huge turn up in the influx of people from the community. Middleville has a large number of workers as compared to the number of staff by the competitors. Middleville's large number of employees appertains to the improved care provided by the medics to the patients. With the high number of physicians, the governing board should organize for team building activities and worthy boosting endeavors which are necessary for the performance of the practitioners in the healthcare (Pai, et al, 2011).
Middleville Healthcare can host many inpatients through the acknowledgment of the number of beds the healthcare can host during a similar period. The healthcare should make sure it has proper support service for the inpatients who get admitted to the healthcare. Food should be well cooked; there should be well connected visual entertainment such as TVs and DVDs which can better the stay of the patients in the healthcare. There should be a constant observation of inpatients by the doctors and nurses to make the patients feel cared for by the healthcare personnel while admitted. The hospital should work on minimizing the operation costs by the institution to increase the servicer delivery and hiring more staff who will be able to attend to the increasing number of patients (Boulos, et al., 2011). For the maternity wards which has the highest births when compared to the other institutions in the region, Middleville should reduce the charges levied on child delivery. With a large number of available beds in the health care center, there will be enough room to host the expectant women. There should be improved care on the pregnant women since the healthcare has a huge advantage over that of its competitors. The healthcare has a low number of admissions as compared to that of Brierfield. Middlefield should take the initiative and carry out research on the reasons as to the high number of entries in the competing healthcare center. Through this, they will be able to understand the variation in dynamics that places its competitors before them (Boulos, et al., 2011).
Cost-benefit analysis
Electronic Medical Record system has a significant input in the healthcare center especially on of the magnitude of Middleville, which attends to thousands of patients on a daily basis. Regarding benefits, EMR helps in improving the quality of healthcare provided to the patients in the hospital. Also, it has a high reduction and prevention of the medical errors that occur due to gross errors by the healthcare providers. With this, there is a reduction in unnecessary costs that usually arise as a result of the errors that occur in the healthcare and the possible lawsuits brought to the healthcare due to the avoidable mistakes that can be avoided by the users of EMR. EMR systems have an enormous benefit in reducing expenses on drugs, tests on radiology and the gross errors emanating from billing. The alternative to the EMR system is the paper chart system which is outdated in the 21st century. It is a fact that the EMR system is an expensive venture (Boulos, et al., 2011).
The use of the EMR system has introduced...