The Advantages of Providing Excellent Customer Service (Movie Review Sample)
in this, it's all about exceptional customer service in helping a business retain customers for a long time and keeping loyal customers for as many years despite there being cheaper stores that he can purchase a pair of glasses from
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Benefits of Exceptional Customer Service
Exceptional customer service has been dubbed as one way businesses can create and sustain a competitive advantage over their rivals in the modern business world. An entity that is delivering excellent customer experience is surely guaranteeing its success (Adams). As John Boccuzzi Jr. stated in his TED talk, exceptional customer service is vital in helping a business retain customers for a long time. Due to exceptional services at Ruth’s shop, he has remained a loyal customer for many years despite there being cheaper stores that he can purchase a pair of glasses from (TEDx).
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