The Impact of e-Commerce Couriers (Research Paper Sample)

The Impact of e-Commerce Couriers and Online Shopping on Local Brick and Mortar Stores in Jamaica
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Table of ContentsTOC \o "1-3" \h \u HYPERLINK \l _Toc12525 The Impact of e-Commerce Couriers and Online Shopping on Local Brick and Mortar Stores in Jamaica PAGEREF _Toc12525 2 HYPERLINK \l _Toc5290 Introduction PAGEREF _Toc5290 2 HYPERLINK \l _Toc6154 Thesis PAGEREF _Toc6154 3 HYPERLINK \l _Toc30480 Objectives PAGEREF _Toc30480 3 HYPERLINK \l _Toc32698 Advantages and Disadvantages of e-Commerce Courier Companies and Online Businesses have over Local Businesses. PAGEREF _Toc32698 4 HYPERLINK \l _Toc4344 Local Bricks and Mortar Stores in Jamaica6 HYPERLINK \l _Toc17983 How e-Commerce is Forcing out Local Businesses7 HYPERLINK \l _Toc27484 The Impact of e-Commerce Couriers on Local Brick and Mortar Businesses PAGEREF _Toc27484 7 HYPERLINK \l _Toc27998 The Impact of Online Shopping on Local Brick and Mortar Businesses PAGEREF _Toc27998 8 HYPERLINK \l _Toc4796 Conclusion PAGEREF _Toc4796 9 HYPERLINK \l _Toc25125 References12
The Impact of e-Commerce Couriers and Online Shopping on Local Brick and Mortar Stores in Jamaica
Introduction
Electronic Commerce has not always been around. Most local businesses are still using traditional techniques of running their businesses. The world today is operating and running businesses using the internet. Jamaica is no exemption to this development. The business world is continually evolving, for it must stay alert and up to date with the tech world changes that are happening day in day out. Most, if not all, Jamaican business people are transforming their businesses to adopt the new business technology models. The most recent one is e-Commerce, where customers can buy goods and services online. The competing ground is now online since there are so many online platforms for businesses to advertise their products and sell their goods and products.
Today most people own smartphones and are technologically literate, unlike when technology was still not as advanced as today. Research shows that many Jamaican citizens own smartphones, and a good number of them spend most of their time online. As a business owner, one needs to capture this large population of prospective customers. Business owners must rise to the occasion, always be up to date with what is happening in the tech world. It is crucial to check the best online strategy for one's business and the most efficient way to captivate a company's target group.
Consumer demands are shifting daily, and business owners have to meet the demands of the consumers. Among the most significant demand by consumers, today is the need for an efficient and adequate supply of companies' goods and services. The generation in Jamaica today demands faster delivery of products and services. They want their orders of goods and services an app away. With the use of smartphones, people now can order goods and services online without moving from the comfort of their seats. It is rare to find someone going to a store physically to purchase anything. Almost everything is the touch of a button away.
Thesis
I will analyze the impact of e-commerce couriers and online shopping on local brick and mortar stores in Jamaica.
Objectives
* To highlight the pros and cons of e-commerce couriers and online shopping over local brick and mortar stores in Jamaica.
* Look into the Bricks and Mortar stores in Jamaica.
* To look into the effects of e-Commerce on local businesses in Jamaica.
* To find out what are the impacts of e-Commerce courier services and online shopping on Bricks and Mortar stores in Jamaica
Advantages of e-Commerce Courier Companies and Online Businesses have over Local Businesses.
* Online business/ e-Commerce courier services do not require many employees to help run a business.
* Local businesses cannot store or display a variety of products like online businesses can.
* Online businesses do not require a financial accounting department to conduct audits or manage their finances.
* In some cases, online businesses do not require inventory stocking.
* An online business can call suppliers to supply goods on time for their clients.
* Online businesses do not spend much on paying employees or facilitating for the needs of employees at work like local businesses do.
* A local business cannot operate without a physical location. On the other hand, online companies purely run their business online and do not require a physical address.
* Most online businesses are accessible on a 24-hour basis, which is not the case for most local businesses.
* Online shopping is more reliable in terms of the availability of a product of one's specific preference.
* Online shopping provides several stores to choose from.
* Electronic commerce couriers are reliable. Most of them have return policies for goods already sold, unlike local Bricks and Mortar stores, where most of them have a system that goods once sold cannot be returned.
Disadvantages of e-Commerce Courier Companies and Online Shopping Companies
* E-Commerce courier and online companies do not offer one on one customer experience.
* There is no shopping experience for clients.
* One can easily fall for online scams and conning schemes.
* At times there may be delays in the delivery of products.
* Online shopping does not allow for the touching of products like in local businesses.
* There is no form of interactivity when conducting business online.
* Unlike in local businesses where customers can get discounts when purchasing products, online shopping does not offer discounts on products' purchase.
* A client cannot bargain in an online shop.
* It is, at times, worrying for clients to give out their details.
Local Bricks and Mortar Stores in Jamaica
For the longest time, the local Bricks and Mortar stores businesses had been doing well in Jamaica. But as technology began to grow, customer demands and priorities began to shift (Bunting, 2020). Most Jamaican populations prefer to shop online rather than go to a local Bricks and Mortar store. There are so many online stores to choose from without having to use any effort at all. Local businesses in Jamaica are heavily dependant on their clients; without clients, they cannot operate, and so the local Bricks and Mortar store have to use e-Commerce to help run their business better.
How e-Commerce is Forcing out Local Businesses
The local economy in Jamaica presently suffers losses because of its changes from what was once vibrant. Many business owners are forced to go back to the drawing board to remain profitable as the e-Commerce landscape keeps shifting (Bennet, 2017). Online shopping in Jamaica has not only caused a change in how business is conducted in Jamaica. It has forced business owners to be on toes with the global competition if they do not want to be taken out of business. An example of local companies that e-Commerce has overthrown is the notable shift that occurred after a global recession that took place in 2008, followed by the crash of CashPlus and Olint. E-commerce, a jewelry business, changed into a restaurant.
Businesses are facing technological changes daily. Unlike local companies with limited storage and display space, online companies can display various goods and services. Most consumers argue that buying products online is cost-effective and time-saving, unlike local businesses, which may be tedious and expensive. Online businesses compete on quality and efficiency, which may be hard to compete for local businesses. Online shopping businesses such as Amazon are very popular across the world. It is interesting that most Jamaicans are familiar with Amazon and have used it for shopping, yet they do not know local businesses. Organizations such as the Private Sector Organization of Jamaica advocated for the capitalization of policies to tame the business world's growing trends.
Introducing duty-free shops in Jamaica could go a long way in boosting the sector of local businesses such as the local Brick and Mortar companies. The Jamaican government should also try to work on eliminating the smuggling of products into the country. If the Jamaican government applies duties on import goods, it will help the local business a lot. But when people go shopping online and attempt to get it into the country without paying the import duties, they kill the local businesses.
The Impact of e-Commerce Couriers on Local Brick and Mortar Businesses
The technology of e-Commerce is here to stay, as evidenced by the many Brick and Mortar companies that have shut down their businesses due to the impact of e-Commerce on their businesses. (Parchment, 2019). the shopping landscape is quickly shifting in favor of online shopping and e-Commerce couriers. Courier services companies such as ShipMe, DHL, and MailPac have made shipping products overseas very efficient and convenient for shoppers. It is no longer a hustle or hectic experience to ship products from overseas. The time between ordering and arrival of products has been drastically reduced, and the transaction is done with ease. Companies offering courier services at the International level have increased from seven companies in 2015 to a present (2020) of twenty courier companies...