Role of Emotion in building the credibility of a manager on the workplace Executive Summary Sample (Term Paper Sample)

Memo
To: John Holland
From: Jack Brown
Date: July 27, 2019.
Subject: Role of Emotion in building the credibility of a manager on the workplace.
Credibility is believe and trust the leaders create with their team in the workplace. Emotion control is the regulation of emotions, responses and expression of emotion in the workplace. The different factors that help in building the credibility of a manager as communication include competence and expertise, trustworthiness, emotional control and development of a professional image. The purpose is to demonstrate the role of emotions in building the credibility of the manager in the workplace. This report examines the role emotions play in a professional workplace.
Role of Emotions in the workplace
Emotional intelligence is an essential component in understanding the role emotions play in organizational settings. As explained by CITATION Bou18 \p 1632 \l 1033 (Bourgoin, 2018, p. 1632), the different emotions that are important in the workplace are self and social awareness, self-expression, management of stress and moods. The various factors that play an important role in controlling emotions in the workplace are organizational factors like the type of organization, tenure in the organization. The personal factors like age, marital status, gender influences the emotional control of manager in the workplace.