Nursing Case Study On Communication And Leadership (Case Study Sample)

Communication and Leadership
Student’s Name
Institution
The problem in the sunrise hospital is poor leadership and communication. The hospital lack leadership that can inspire the teamwork, create sustainable value or motivate the performance. The leadership seems to lack vision because the hospital does not have a clear and achievable goal. It is like a blind leading another blind in the hospital (Anonson, Walker, Arries, Maposa, Telfor & Berry, 2014)
The problem in the hospital is Nurse Olivia Witte who is the interdisciplinary team leader in the hospital. She does not differentiate herself from other members of the organization. Nurse Olivia Witte does not understand the concept of “service above self” that is why those who she leads does not have trust, confidence nor are they loyal to her. The team seems not to have the desire to be led by her that is why when she was consulting some of the physicians they flattered that they would not follow “ccokbook” concocted by nurses.
Nurse Olivia should change her mode of leadership and maybe give room for other members in the hospital to give their views. This will help her to realize where the problem is and in the process, people will feel involved in decision-making. Secondly, Olivia should find a way of making people come together and work as a team. She can, for instance, organize a team building trip that will enable the members to solve their differences (Chuang, Jackson & Jiang, 2016).
Nurse Olivia Witte should use face to face mode of communication to prevent delayed decision-making. Olivia must first understand that leadership that is effective starts by trust and in this case for her to gain the trust of her juniors she must deploy interpersonal communication. Speaking easily and confidently usually establish credibility which is necessary for leadership. In addition, interpersonal communication will prevent misunderstandings between the leadership of the institution with the employees of the hospital. It will also enhance clarity and immediate feedback (Chuang, Jackson & Jiang, 2016).
The most important factor that nurse Olivia is to improve her relationship with every representative. The second most vital factor in an administrator's capacity to rouse representatives is making a workplace and authoritative culture that encourages worker inspiration and engagement (Pangil & Moi Chan, 2014).
Nurse Witte should also create a work culture that comprises an environment where representatives are trusted, treated like the grown-ups, and not micromanaged. Workers are endowed with the qualities, vision, mission, and vital system inside which they are required to fulfill their occupations. She should also ensure they get frequent communication, are approached with respect and consideration and have a contribution to each aspect of the work they are employed to create. These are factors that assistance deliver a situation in which representatives will pick inspiration to fulfill the necessities of their work (Pangil & Moi Chan, 2014).
Nurse Witte should first communicate to local home representatives who were planning for...