Clinical Governance (Essay Sample)

Clinical Governance
By [Student’s Name]
[Code + Course Name]
[Name of Tutor]
[Name of University]
[City, State]
[Date of Submission]
Table of contents
Introduction
Policies in H ward in Jacaranda Hospital
Improving the quality of patients policy
Partnerships between all stakeholders Policy
Complaints policy
Smoke Free Policy
Clinical Governance
Accreditation details
Quality and patient safety
Managing risks and infection control
Multidisciplinary team structure
Conclusion
Reference List
Introduction
In the modern world, the decisions people make pertaining health care have to be at equilibrium between clinical, community and the corporate governance. This balance is becoming important each day because the services rendered to the community by the health officials is constantly changing. There has been some effort from various governments across the world to improve clinical governance in health institutions. It has been established that clinical governance has to involve distributed leadership and people, who are dedicated to providing adequate care to patients with a clean heart. Although many countries have managed to implement the clinical governance in most health care institutions, there is still a major challenge to change clinical governance and make it a daily reality. To achieve this, all the health care providers are required to have good hands to implement this initiative. As Cathy (2007) points out, clinical governance is a framework that assists medical practitioners to improve quality and safeguard standards of care to patients.
Policies in H ward in Jacaranda Hospital
According to Sullivan (2008), whenever a company or an institution is being set up, the directors are required to formulate certain policies that will help in the growth and progress of such a company. These policies are the guidelines that set the extent of company’s operations. Therefore, in the management of H ward in Jacaranda Hospital, a number of policies have to be formulated to make sure that patients from all walks of life feel comfortable when nurses are attending to them. Some of these policies include:-
Improving the quality of patients policy
Perkins (2006) has observed that when patients go to various hospitals, their main objective is to receive medical care. However, he laments that some of these health care institutions are profit minded and thus would offer low quality services at the expense of the patients. Therefore, in the H ward in Jacaranda Hospital, more emphasis will be put to ensure that patients receive the utmost care. This will not only improve their confidence in the hospital but will also improve the reputation of the hospital across the country. Freeman (2006) justifies that in order to improve the quality of the patients, health care providers need to undertake refresher courses that will keep them up to date with the current events in the medical field. As a result, the personnel involved in the management of the H ward at Jacaranda Hospital will be required to attend these courses to help them improve their service delivery to patients. As a result, patients will at ease while sharing their experiences with the nurses attending to them.
Partnerships between all stakeholders Policy
According to Gurbutt (2011), patients are the backbone of any health care institutions. Therefore, whenever new policies are being formulated it is very important to include their input of specific matters. He points out that the policies in a hospital mainly affect the patients. It is for this reasons that he demand that all the stakeholders such as nurses agree on the way forward to improve the operations in a hospital. He argues that a hospital that operates as one man show has difficulties in addressing patients’ needs. It is for this reason that H ward at Jacaranda Hospital would be set up on the background of involving all the stakeholders including the patients. This hospital will place suggestion boxes at strategic points where patients can fill and drop them in a particular area. This will help the hospital management identify the pressing issues amongst patients so that such can be addressed as fast as possible.
Complaints policy
Joanne (2008) argues that, an effective organization sets up an office where clients can report complains. According to him, this is one of the ways through which service delivery to clients is enhanced. He points out that the nurses and other employees of such institutions have to attend their customers with utmost politeness because if such isn’t the case, customers can report them to the seniors. In addition, Meakins (2011) says that all employees are required to hang their job cards around their necks for identification by clients. He has noted that this is an effective and efficient way to make sure that a customer gets to know the employee who served him or her. In line with this policy, H ward in Jacaranda Hospital will establish a complaints section where patients can report complaints they may have against the hospital or any of its employees. Furthermore, all employees of this hospital will be required to have their job cards around their necks all the time they are at work. In the application of this policy, patients will feel that the hospital has put their interests first. As a result, more patients may prefer Jacaranda Hospital to other hospitals with no such policies.
Smoke Free Policy
Jacaranda Hospital will strive to make it and its environment smoking free zones. Hospitals are places where people from all walks of life frequent to access medical care. Amongst these people are the smokers and the non smokers. In order to protect the non smokers, the hospital will introduce this policy so that the environment within the hospital is friendly to all the people. According to Gask (2008), in some countries across the world, smoking in public areas is a criminal offence. Furthermore, he laments that smoking affects both the smoker and the person close to him or her. The affected person is commonly referred to as the secondary smoker. As a hospital, we will try and put posters on the hospital walls informing the public the dangers associated with smoking and the merits of quitting smoking. This will not only reduce the number of smokers, but also bring down the diseases associated with smoking.
Clinical Governance
According to Smith (2006), an effective and efficient clinical governance should embrace the following principles to achieve its objectives; Enabling administrative of clinical reviews, building different ideas to achieve a successful initiative, embedding a transformative partnership which will enable better outcomes for patients, each clinician to have a goal of maintaining high levels of quality and safety in his or her work. As the leader of this hospital, decisions affecting the hospital will be deliberated upon prior to approval. This will help bring consensus amongst those people who might think that their ideas have been ignored or disregarded. In addition, professionalism in handling of patients’ records will be introduced.
Swanwick (2011) has observed that there are health institutions that are still filing patients’ records. He says that in case of a fire outbreak, such records can be lost. As a result, the hospital loses the data and hence not in a position to follow up the progress of their patients. In order to improve on this weakness, there will be an introduction of computerized system where all patients’ data will be stored. A back up of this data would be kept separately to ensure if the original data is corrupted a back up will be available. Davie (2009) argues that effective clinical governance is paramount; to make sure that a health care institution continues improving the quality and care it offers to its patients. In addition, helpful clinical governance will ensure that there is accountability besides creating an environment that will provide a room for others to improve. He says that clients are central to identifying safety and quality issues and solutions that must be implemented within an organization or an institution.
Accreditation details
Chambers (2007) argues that hospital endorsement is very important. According to him, this is one of the indicators that a heath care institutions is operating in the set standards. He says that the set standards may include such things as ensuring patient safety and overall service delivery to a patient. Meya (2012) points out that there are two types of accreditations in the health sector. One of them is home based accreditation. This accreditation takes place within a country. The second one is the International health care accreditation. This is given to hospitals that meet the international standards. Therefore, attaining accreditation will be an objective that H ward in Jacaranda Hospital will strive to achieve. This will only be achievable if patients and other stakeholders give a positive response in terms of hospital performance. Jacaranda Hospital, will make sure that patients are given utmost care, and their needs are addressed accordingly.
Quality and patient safety
Whenever patients are accorded high quality services and utmost care, the reputation of the hospital amongst the patients goes up. According to White (2010), poor performance and practices in a hospital need to be gotten raid off. Therefore, H ward in Jacaranda Hospital will endeavor to create a sense of achievement amongst the nurses and other workers. Although quality assurance has been an issue amongst many health institutions, motivating these workers can help the hospital achieve what others have failed to achieve. Patient’s record will be confidential and not accessed by anyone else rather than the doctor atte...