Business Communication Management Essay Research Paper (Essay Sample)

Reflective Essay on Business Communication
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Reflective Essay on Business Communication
Effective communication is an integral part of an employee work life and the success of an organization. Understanding the dynamics of communication will help an institution workforce to engage productively and deliver the intended targets. I will outline the key concepts I have learned in six modules in the effective business communication course and the impact on my current and future communication skills. In this reflective essay, I will discuss what I learned in the communication process and ethical communication and how to reduce communication apprehension and to engage the audience while making a presentation. I will explain what I learned on how to evaluate my readers and know what to write in business writing as well as what is assertive communication and how to use it to solve interpersonal problems. Moreover, I will outline how organization structure influences communication and choice of medium in organizational communication and the difference between high and low context cultures and the barriers of cross-cultural communication and how the skills improve my reaction to different communication scenarios currently and in future.
I have learnt that practicing professional and ethical communication and understanding communication process at the workplace is the starting point of a successful career. I understood that professional communication is the ability to pass across a meaningful message to the recipient and initiate the right course of action as desired contrary to my previous thoughts that communication only gives directions atwork. I now know that effective communication must focus on the audienceto inform, educate, persuade, motivate and to create a cohesive relationship through meaningful interaction. Additionally, I have embraced the idea that communication must be ethicallyconducted i.e. adhere to legal and social acceptable behavior that demands people to keep away from personal life affairs. My initial thoughts on ethical communication in organizations were solely on the respect for privacy. However, I have learnt that in addition, ethical communication must be honest, truthful and inclusive. Professional communicatorsmust take responsibility for the outcomes of their messages. Moreover, I have learnt that listening is a crucial part of the communication process contrary to my thoughts that communication process involves only verbal and non-verbal communication.Verbal communication involves sharing of message through word of mouth while non-verbal includes written messages transmitted through letters, memos, emails or mobile instant messages but I have understood that one has to engage in active listening to have an interactive and meaningful communication. According to Stevens (2005), oral and written communication skills are necessary requirements for employees to conduct their business and retain their employment.