The Secret to Crisis Management in the 21st Century (Essay Sample)

The Secret for Successful Crisis Management in the 21st Century
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The Secret to Crisis Management in the 21st Century
Melissa is the CEO of Agnes daily Inc. She is well known in the area of crisis management, planning, and training for international companies and government agencies. According to the video, she starts by sharing the image display at the emergency stair in a building that read ‘In case of fire, exit before tweeting’. This message is so since most of the people in the 21st century when they see something happening the first instinct according to them is to share the information.
The video indicates that though sharing the information is necessary but most of the time it leads to the amplification of the problem. When an incident occurs and an individual share it, many questions arise which require one to answer before even evaluating the problem. Most of the time this has resulted in damaging the reputation of the company. The video states that social media has greatly transformed the way a crisis is managed in the current world. To find a solution to a crisis the employees have to know how they can respond in real-time.
For my company, this information is an eye-opener on how they can deal with the crisis that might