Does Digital Technology Make Us More Productive at Work? (Essay Sample)

Does Digital Technology Make Us More Productive at Work?
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Technology is inevitably a game-changer that has ever been witnessed in the working civilization. The ground-breaking developments which have been witnessed from the technological advancements have influenced the working behavior in great measures, both positively and negatively. As far as digital technology is concerned, it is very crucial to note that there are significant changes in the workplaces, in comparison with the analog times. In essence, digital technology has initiated a culture of efficient, innovative and inventive practices which are effected by the digital literate millennial generation. Thus, this paper is focused on the ways in which digital technology makes people more productive at work.
Firstly, customer service has all of a sudden be a glorified sector from being a despicable issue in the past. Velanduc and Vendramin (2016) noted that the measures which have been initiated by the digital technology in the customer service provision include the use of chatbots and customer reviews enabling by the mobile app technologies.