GG Freightways (GGFRT) IT Strategic Plan: Part 2 (Essay Sample)
Pages 4 Double spaced(1100 words)
Style and sources APA7, 5 sources
Bibliography / Reference page
Study level Bachelor
Assignment type Case Study
Subject Business and Economics
GG Freightways (GGFRT) IT Strategic Plan, Part 2
Before you begin this assignment, be sure you have read the “GG Freightways Case Study” and the feedback you received on your IT Strategic Plan Part 1 assignment. Also, be sure you have read the course content materials that have been assigned to this point.
Purpose of this Assignment
This assignment gives you the opportunity to apply the course concepts to complete the development of an Information Technology Strategic Plan (ITSP) to support the strategic direction of GG Freightways (GGFRT). This assignment specifically addresses the following course outcomes to enable you to:
• identify, define, and explain the concepts of information technology governance and management
• apply best practices in information technology management and governance to make, defend, and justify an IT decision.
IT Strategic Plan for GG Freightways
For the previous assignment, you developed Part 1 of an IT Strategic Plan for GGFRT. For this assignment, you will incorporate any needed changes resulting from the feedback you received on your Part 1 assignment and you will add Part 2. Part 2 will include an IT project that you are proposing that GGFRT undertakes. This new project will be included in the IT Portfolio section of Part 2 and will be further described in a future assignment, the “IT Decision Paper.” The entire ITSP will be submitted as a single document for this assignment.
First, you should make any changes to your Part 1 assignment, as indicated in the feedback you received. Then, you will develop Part 2 of the ITSP for GG Freightways (GGFRT), using the outline below, and add it to Part 1. A single, complete ITSP, with both Parts 1 and 2 will be submitted for this assignment. Note that Part 2 includes a project you are proposing that GGFRT undertakes. In addition to the course materials, at least one external resource (resource other than those provided in the class) must be used. Two or more cited references will earn top credit. Use a separate References page to list just the references you have cited. Remember to use the APA formatting rules and correctly cite and reference your sources with APA format. Use the Grading Rubric to be sure you have covered everything.
Please use this outline to build Part 2 of your IT Strategic Plan. Use the numbering and headings shown below.
1. IT Strategies - Write four (4) IT strategies and explain how they align to one or more of the business strategies from ITSP #1, Section 1, including the compliance requirements, articulated in the Case Study. If these business strategies were not included in your Part 1 paper, you should add these strategies into Part 1 prior to submitting this assignment. When the full ITSP is submitted for this assignment, there should be a clear link between the business strategies in Part 1 and the IT Strategies in Part 2. Provide at least one (1) internal IT strategy and two (2) business-enabling IT strategies and identify each as either and internal or business-enabling strategy. Refer to the reading on “Creating a Future Vision for the Chief Information Officer” for
an explanation of internal and external (business-enabling) IT strategies. IT strategies are not business strategic objectives but could be general IT initiatives (not specific projects) that support the business objectives from the ITSP #1.
GG Freightways (GGFRT) IT Strategic Plan: Part 2
GG Freightways (GGFRT) IT Strategic Plan: Part 2
This table contains information on IT strategies that will support GGFRT’s long-term goals. It also explains how the proposed I strategies align with the compay’s business strategic objectives.
IT Strategy (state the IT Strategy)
State the Business Strategic Objective from the ITSP #1 assignment, then Explain the Alignment of the IT Strategy in the first column to the stated Business Strategic Objective
Example: do not use but leave it in the table when completing this section.
Meet compliance requirements by updating current technology or developing/acquiring new technology to meet those mandates
* Business Strategic Objective (BSO): Meet FMSCA reporting requirements for driving hours by the company's drivers
* Explanation of the Alignment of the IT Strategy to the Business Strategic Objective: By acquiring or developing technology that will capture and store driver hours electronically, the company will comply with FMSCA regulations and provide this information upon request.
1. Acquire an application that can track freight to improve the timely delivery of shipment.
BSO: Track freight whereabouts to provide customers with accurate delivery dates and times.
Unforeseen setbacks can result in operational inefficiencies. However, freight-tracking software can improve a company's forecasting accuracy, allowing the company to anticipate delays (Bartholdi & Hackman, 2019). With accurate forecasting, GGFRT can prevent unexpected delays and provide customers with precise delivery dates and times.
2. Acquire real-time load tracking software to improve the percentage of loaded miles.
BSO: Reduce costs by improving the percent of loaded miles.
Explanation: The software will generate accurate information of shipment location, regardless of carrier/truck. Upon delivery, the software will alert the company on which truck and shipment have been delivered. This way, the company can tell how much space is available on the truck and send it to pick a similar shipment within the same geographic zone. This coordination will improve the percentage of loaded miles; hence, reducing operational costs.
3. Develop a warehouse management system (WMS) to improve the warehousing services of the company.
BSO: Provide warehousing services to clients whose customers are within the company's terminal localities.
Explanation: A typical WMS can induct newly arrived products inside the warehouse (Bartholdi & Hackman, 2019). Because the WMS orchestrates the flow of information, GGFRT can use it to ensure customers' orders are picked, packed, and shipped quickly. The system can also automatically generate notifications for customers that need to pick their shipment from the warehouse immediately after the products are signed into the system.
4. Update the current technology to meet the regulatory requirements for driver hours.
Business Strategic Objective: Capture drivers' hours to meet the Federal Motor Carrier Safety Administration (FMCSA) reporting requirements.
Explanation: The technology will allow the company to capture each driver's ID, work shifts, and the number of hours worked per shift. This way, the company can meet FMCSA driver hour requirements.
IT Portfolio Roadmap
The following table contains information on the projects undertaken by different functional areas of GGFRT. The bars represent an estimate of the time taken for each project to be developed and implemented. The black bars represent the existing projects already in progress, while the maroon bars are proposed projects.
Precise Financial Reporting System
243522569215 Management Reporting System
Mobile Marketing App
Develop a Transport Management System (TMS) for tracking freight to improve time delivery and provide customers with accurate delivery times and dates.
Acquire Kinaxis software as the company's supply chain management system
Proposed Project: To acquire Kinaxis software as the company's supply chain management system.
Kinaxis uses artificial intelligence to forecast the performance of future promotional events. With the forecasting data, the sales team can plan on which promotional events or product/service introductions need to be shared on the company’s Mobile Marketing App. They can also use the software to automate promotions with best performance (based on software predictions) to maximize sales (Kinaxis, n.d.). The demand-sensing capability of the software will cut down marketing costs. The software also capabilities of generating consolidated financial statements; hence, it can be used as a the single data source for Precise Financial Reporting System and Management Reporting System.
The software also has a transportation load optimizer (TLO), a feature that can help the company improve its transportation loading practices (Kinaxis, n.d.). The TLO enables companies to optimize order quantities per truck, improving the efficient truck loading efficiency. The TLO improves loading efficiency by creating a real-time visualization of trucks within a given geographic area (Kinaxis, n.d.). The company then uses the visualization data to "prepone" or postpone shipments until all orders in the area are consolidated. This approach ensures that trucks operate under their maximum load capacity, reducing transportation costs and enhancing operational efficiencies. Therefore, the software will help the company meet its BSO of reducing costs by improving the percent of loaded miles.
Risk 1: Unreasonable Project Schedules
(1): The project manager can erroneously estimate the project timeframe, resulting in unreasonable schedules or timeframes.
(2): A project that fails to meet its estimated timeframe will require more resources; thus, it can be terminated for operating over the assigned budget.
(3): The CIO can manage this risk through proper time and cost planning to establish a reasonable baseline (Talet, 2014).
Risk 2: Personnel Shortfall
(1): The successful completion of the project depends on staff skills, competence, and experiences. Given that the IT personnel are already working on ongoing projects, they may be reluctant to work on additional projects due to heavy workloads.
(2): Insufficient staff can lead to poor-quality work, lack of motivation/morale due to burnout, and inability to complete the project on time (Talet, 2014).
(3): Outsource non-value activities and procure external players for deliverables outside staff capability.
Risk 3: Economic Circumstances
(1): As indicated by the CFO, the IT costs need to be reduced, implying that the department will be operating on a tight budget.
(2): Inadequate funding may lead to sub-standard or shoddy work. If the company develops/acquires software that creates value that exceeds what the organization is prepared to absorb, the software may be prematurely terminated (Talet, 2014).
(3): Through consultation with key stakeholders, the CIO should identify and make appropriate tradeoffs between scope and time.
Risk 4: Lack of Executive Support
(1): The corporate culture may be unsupportive of additional IT projects/developments due to adversities between agents and factions.
(2): Political motivations can cause funds to be pulled out of the project due to conflicts. For example, sponsors may refuse to support the program if they perceive the top-level management does not support the project (Talet, 2014).
(3): Effective stakeholder management, including stakeholder consultation before decision-making, to build positive relationships and achieve political influence.
Business Continuity Planning
This section highlights the general steps the company could implement during the development of a business continuity plan (BCP) Adapted from (Punla, 2017):
* Perform a business impact analysis to identify the time-sensitive and core business functions and the company resources that support them.
* Identify and document strategies or plan to recover the critical business functions and operations.
* Develop a business continuity team that will manage disruptions.
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