Communication Skills in Nursing Research Assignment (Essay Sample)

INTERPERSONAL COMMUNICATION SKILLS
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Interpersonal communication entails the framework that we embrace while communicating our thoughts, ideas as well as feelings to another colleague, friend, family member or any individual. Our interpersonal communication skills encompass learned behaviors which can progress through knowledge, feedback, practice as well as reflection. On the other hand, communication is the most essential that colleagues and individuals can exchange information and ideas at workplace to facilitate effective sharing of ideas. Furthermore, interpersonal communication skills of listening feedback and questioning in nursing are the most essential elements for enhancing compliance, client satisfaction as well as health outcomes (Claire & Janet 2013). Regardless of common recognition of the benefits of interpersonal communication skills of listening, feedback and questioning, the subject is uncommonly emphasized in nursing. This paper will explore the three interpersonal communication skills of listening, feedback as well as questioning and critically evaluate the benefits of applying these skills within the nursing discipline and field.
Interpersonal Communication Skill of Listening
The interpersonal communication skill of listening can be learned and it is an important part of communication process. Listening commence with transmitting some non-verbal signals such as eye contact, body language as well as eliminating distractions. It is impossible for an individual to hide their body language. If an individual is not listening, or pretending to have interest in the matters at hand, the other individual will know this since a person who does not listen will not offer authentic response (Andrew 2010). Communication embodies listening carefully and is applicable to nursing field and discipline. To that effect, comprehending its benefits has significant relevance to nurses as well as their colleagues. Listening encompasses the thoughtful interpretation of visual and audial stimuli aimed at gaining a clarification of certain information communicated from other sources. The techniques of listening may include active listening, silent listening, echoing whereby listener echoes the last word of speaker, and supportive listening. Silent listening encompasses listening without interrupting the speaker. Silent listening is suitable when speaker is worried, however, it may be less effective when speaker is reluctant to speak and shy. Nods, short replies, and smiles enhance silent listening. Through paying credence to different viewpoints and appreciating the input, a comprehensive mental picture can be created and they will acknowledge the respect in return (Andrew 2010). In addition, listening skills can be achieved through picking up on different emotions that dictates the implication of a specific message. Therefore, a nurse trainee is required to listen to their instructors to acquire the relevant skills that are essential in the field of nursing (Harrison 1965). Moreover, a nurse need to listen to their patients in order to guide them in determining what patients want and the kind of care a patient should receive. Conscious and effective listening promotes analysis and evaluation of circumstances and leads to informed judgment while exercising sufficient patience to effectively resolve issues through airing them. Most importantly, interpersonal communication skill of listening provides a conducive environment that allows other individuals to contribute to the project being carried out in both informal and formal way.
The benefits of Interpersonal Communication Skill of Listening in the Field of Nursing
The productivity and collaboration of the nurses and their colleagues in the health care facility setting brings different effects. To that effect, deriving health outcomes for patients and organization encompasses embracing effective interpersonal communication skill of listening. Studies show that effective listening skills encourages the communication among colleagues in the health care facility setting. Moreover, nurses in the health care setting spend most of their working time consulting together. To that effect, interpersonal communication skill of listening nurtures genuine collaboration and productivity among colleagues in the nursing field. Also, as a nurse listen to opinions from patient and head of department in the health care settings, heads of department and patients gain trust from a nurse through acknowledging their perspectives and opinions. According to the communication theory regarding listening techniques, best listeners are generally the persons whom have attained the greatest scales of academic achievements and are perceived as the knowledge hub for an organization or other staff. On the other hand, if a nurse knows the how to use silent listening, he or she can acquire information from worried patients regarding their health history.
Interpersonal communication skill of Questioning
Another interpersonal communication skill is questioning. Questioning is essential for analysis as well as comprehension different messages from a speaker. Through questioning, different aspects are pinpointed and highlighted for better understanding. Also, questioning chances for meaning to be projected. Moreover, questioning skill helps an individual to gain the insight into unsaid information and aspects. On the other hand, questioning skill facilitates the continuation of a dialogue. Tangentially questioning may indicate that the listener is actively listening to the speaker (Baker, Reid & Perreault 2013). Additionally, the asking questions may put the speaker into control of the of dialogue or conversations. When nurses as their patients some questions, they take control of the conversation and hence questioning skill becomes a vital negotiation tactic. Also, questioning is a process utilized in drawing conclusions as an individual probe deeper into a matter. To demonstrate the appropriate questioning skill, one must be able to differentiate the various kinds of questions as well as the most effective place and time to embrace them. For instance, an individual may use straightforward, reflective, objective, or open/closed questions in gathering the information. However, in field of nursing, there are distinctive questions that must be used in gathering information from patients and other colleagues. Such questions must be asked at particular time and specific place.
The Benefits of Interpersonal Communication Skill of Questioning
Questioning skill promotes an array of meaningful results that increase the efficiency of nurses and their roles in the health care setting. Moreover, nurses may also encounter a job interview, therefore, appropriate questioning skills will help them gain the confidence and the composure essential for passing the interview.
Interpersonal Communication Skill of Feedback
Another important aspect of interpersonal communication skills is feedback. Feedback may be explained as the communication between parties towards the intended outcome (Eunson 2013). Passing feedback to the speaker that the information was comprehended may entail a simple comment regarding such information or a more detailed as well as structured discussion concerning the information. Communication process does not go in one direction only. Feedback may be embedded in the physical gesture, verbal responses and non-verbal responses. For instance, in the healthcare setting, nurses give and receive feedback as communication takes place through various departmental levels in the facility. Because nurses are assist patients in acquiring knowledge regarding their medications and health, skills of passing feedback in such circumstances is essential to the health outcomes. Nurses can also give feedback to their colleagues, supervisors and the patients they interact with. Giving and receiving good quality feedback implies that there is sufficient grasp of the knowledge about the requirements of a certain field (Andrews 1973). There are different aspects that must be considere...